I wish I could rate this hotel much higher than a 10. The staff were more like friends and went out of their way to recommend fun adventures for our family and even gave excellent directions. They were also in contact with the shops and restaurants nearby which made our stay even more unforgettable. At one point, we walked across the street to purchase a bottle of wine from a neighboring shop called Cuku (which we highly recommend as well) and, since we didn't have a bottle opener, the owner of the shop called the Bellhaven who had glasses and a bottle opener waiting for us upon our return. This was, on all accounts the most wonderful place our family has ever stayed. I can go on and on about the wonderful people, location, breakfast, style, etc. but, to keep it short, we will never stay anywhere else in Glasgow as long as there is a light on for us at Belhaven.

The hotel still had its original Victotrian fittings including the Minton floor tiles, gold embelished cornices, cast iron stair railings and a naturally lit staircase from the grand glass roof. The staff were so friendly snd helpful. The location was only a short walk from the botanic gardens which is a must see attraction. The bed was beautiful and comfortable and the room provided exactly what I needed including an excellent shower.

The parking charges all over Glasgow are very expensive including just outide the hotel between the hours 8am and 6pm. I understand there is free parking close by but I do not know how available this is. I shall be visiting the hotel again soon but will leave my car at home and either walk, bring my folding bicycle or use public transport or taxi.

Room was large enough to perhaps have a comfortable couch for two instead of 'ottoman'. Breakfast choice of simple cereal and/or toast or a cooked breakfast from a good selection was very nice. The two Polish girls we met for reception and 'waiting' were very friendly and accommodating. Location for city centre was excellent. Easy bus ride or walk.

No parking facilities on site unless you paid during daylight hours. Even then you were lucky to find a space outside the hotel. I had to double park overnight to load/offload cases. Free parking was available across the busy main road but not ideal. Especially when raining.

Large room and comfortable bed. Friendly staff.

If you have a attic or 3rd floor room it is not good for people who are not good on stairs. It involves a lot of stairs. Checkin time is not as per booking.com it is open to a lot later. Picture is not the hotel.

We have stayed here before and enjoy the area, the staff are lovely, welcoming and friendly. The bar is now open which was great as we were meeting friends who were also staying so had a drink before heading out. The room was clean, a bit dated however it was fine for the purpose of our stay and was reasonably priced.

On street parking outside the hotel is expensive, 3 hours for £12 but we were told there's free on street parking not too far away but we didn't look as was only staying one night and from 6 pm to 8 am it's free. Our room was at the very top of the hotel. Numerous flights of stairs so it would not suit anyone with mobility issues as no lift.

Old Victorian building, well maintained, with a decent sized room but a double bed which might not suit those who prefer a king-size. Parking free 6pm to 8 am. The hotel is in a leafy side road. On other side of Great Western Road in Kirklee road is free daytime parking, perhaps not to the delight of residents. All staff friendly, with Anouska outstanding in her work at breakfast time. Excellent hot and cold food.

My wife found stairs to 2nd floor steep. No lift. We would stay ground or 1st floor next time

Family room was a very good size. Double and two singles plus sofas, table and chairs and side desk. Room faced the main road, so traffic noise audible. However, we fully expected that given the location. Breakfast was excellent. Freshly cooked. Staff very friendly and helpfully. Hotel itself located not too far from some of the major Glasgow attractions. If driving, be prepared to pay for road parking 8am to 6pm (Ringo app). There is also a 3 hour stay limit during the day.

TV in room was a bit small, given the size of the room, but we weren’t there to watch TV!

Didn’t get up in time for breakfast! Beautiful building, lots of character, nice fire in the evening in the breakfast room. Room was as described, clean, comfortable and served our purpose perfectly. Excellent location, nice and quiet even though just off the main road in a lovely area of the city

Perhaps at some point the bathroom could be updated but it was perfectly clean and in good working order so no complaints!

Nice spacious room! Good choice at breakfast, made to order.

One thing which we did feed back to the receptionist when we checked-out was the heating in the room. We arrived Friday evening after driving up from Yorkshire for an event nearby, so we were in and out and then late back. In the very early morning we noticed the room was quite cold. We tried putting the heating on and followed the instructions, but the radiator never heated up. The receptionist told us it can take several hours to heat up.... I would be checking to make sure the radiator is working. It should be more responsive than that, surely.

The hotel was located within walking distance of Oran Mor, where we had tickets for a music gig. The staff were friendly and the room clean and comfortable.

Our shower had a leak - which set off the fire alarm elsewhere in the hotel, as unknown to us the water was dripping through the ceiling into reception. Staff were very apologetic and gave us a free breakfast. But there's nothing more startling than having staff knocking on your door because the Fire Brigade had shown up outside to find out what's happening.