On arrival, upgraded for free to a room with a lake view, so on the quiet side of this hotel. Room was actually a big family room with a double bed and 2 bunk beds. Very comfy bed, good views, decent facilities. Staff friendly and polite and everything worked as it should. If you think 1970s/80s, you will capture the essence of this hotel; very little is new or cutting edge, but what there is is clean and functional. Generally it has a worn weary feel at times, but still retains some charm-we loved it. Breakfast was good, tasty and plentiful with lots of choice. For the price, this place is superb value.

Nothing really- just that 70s vibe, which we liked but which some people may not like.

Check-in was quick and easy. Although we walked up the stairs to the room, there is a lift available. The room itself was standard but very comfortable and clean. We booked a room with the view of the lake, which was lovely to see as we walked in. The bathroom was big with a shower at the far end. Tea and coffee available in room with a small kettle. Good seating area in the bar where you could order a meal. Plenty of variety on the menu and we liked the idea of the chefs special dish of the day. Although this hotel sits on the A2, our room was quiet and the bed was very comfortable. All the staff we met were friendly and professional.

I have seen comments that the rooms need updating, which in some ways is true,but not the end of the world. Look beyond the decoration and you have yourself a nice little comfortable retreat for a few days stay.

The staff were very helpful. especially as to get to the property was hindered by a road closure sign that after going up and down the A2 twice and eventually calling the hotel found I could ignore it - so having got to the hotel the staff couldn't be more helpful the view of the lake was only disappointing as it was a grey day I can imagine how great it is in the summer great views for a wedding reception

Disappointed by the size of towels but being 6' 6" it is not surprising - But the food was good and breakfast was very good as it was cooked to order and not on a hotplate going cold as some places I have stayed before

Lovely see dogs and a cat, and to walk around the hotel apart from breakfast room. The staff are great we had problem with noise got moved the bed was too small for tall partner 3rd time lucky. Food was great. And the views was gorgeous from the room if on ground floor have patio doors to go out especially great for dogs. Sam is lovely touch she does great massages.

TV was too small. Breakfast could be bigger and mushrooms nonetheless was tasty. Bathroom needs a revamp. Think should have a dogs grooming spa dogs.

Lovely room, great views over the lake, really helpful and convenient to be able to take our dog straight outside to sit and chill by just opening the patio doors in our room. Breakfast was good and it was lovely to have the option to sit outside on the patio just outside our room to eat our breakfast, Great to find somewhere to stay for where we could take our dog, Staff really helpful and understanding as it was the first time our dog has experienced staying in a busy hotel, it was great having lots of places nearby to drive to be enable us to walk and exercise our dog, It was also lovely to go and get a drink from the bar in the evenings and relax sitting on the patio looking over the lake. We would highly recommend staying at the Inn on the Lake, we will definitely be booking another visit and stay very soon.

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A lovely location beside a gorgeous lake. I was happy to have a room on the lake side of the building, as the opposite side gives onto the Watling Street (A2) main road. Staff at breakfast time were very helpful. I was allowed to order just scrambled eggs and beans, rather than the full English, which just isn't for me. Breakfast overall was good. Reception staff were very helpful regarding taxis, Ubers etc. Although I'm English, I don't live in the UK, so this was my first chance to try Uber. Room price was very good for this part of SE England.

The bar area could do with a makeover - not exactly cosy or welcoming. Food was OK though, and nice draught cider.

We were upgraded to a lakeview room which was a nice surprise. As mentioned in other reviews, the decor is a little dated but it was very clean. The lake view is really nice and as it was a sunny day we were able to eat outside. There is a lot of noise from the road when in the car park but you can't hear it inside the hotel and it's just a hum when outdoors on the lake side. The staff were all pleasant and friendly. The breakfast was fine considering it was free, the croissants were very fresh!

The only thing that would really have improved my stay would have been better coffee with breakfast!

The location was beautiful. We went on the most beautiful, sunny weekend and it was amazing being able to sit on the patio and look at the lake in front of the room. As there was no wedding that weekend, it was a lovely, quiet place and we had a lovely time.

I was slightly disappointed when I saw that there was no division between the patio areas outside of the rooms. It would have been nice to sit outside of our room and not have to share that with 20 odd other tables/couples/people. I appreciate being all open plan is nice for a wedding party but when you want to sit on your patio with a drink etc and a lovely view, it’s not quite the same when you don’t know the other people.

We stayed almost one night at this hotel. We checked in around 4.00 p.m. and on arrival were greeted by exceptionally polite and friendly staff. As we were leaving in the middle of the night for an early Heathrow flight, they asked if we would like sandwiches made up, as we were missing breakfast. We said yes please and they took our orders from us. We had a family room for myself, my husband, two daughters and our grandson. We were expecting one large room but was thrilled to find there was a separate bedroom leading off the main bedroom with three single beds for our daughters and two year old grandson. We were supplied with a spotlessly clean cot and there was ample room for the cot in both rooms. My only very slight criticism, and it is not just directed at this hotel it is most that we stay in, is that they don’t appear to hoover the floors. Most places I find just sweep them. This is ok until our two year old grandson decides to slide all over the floor and under the bed whilst playing. Apart from this the room was spotless. The bathroom was also spotlessly clean and a decent size with plenty of shelves and mirrors. We ate in the bar area the evening we arrived and the food was amazing. We ordered beer battered cod and chips. We couldn’t fault it. We did not see much more of this hotel as we were only there a very short time so cannot comment further. We checked out middle of the night and the porter kindly collected our sandwiches from the fridge. They were some of the best sandwiches we have ever had and were plentiful. We would stay here again for the sandwiches alone.

Just the floor not being hoovered.

The lake side rooms are lovely. The hotel itself is also very nice. And all staff were friendly and helpful

The cooked breakfast was not very nice at all. I had to send mine back because the scrambled eggs were slimy, and the sausage barley cooked. The bacon I couldn't eat where it was so hard to eat. Also, to no fault of the hotel, there were inconsiderate other guests that thought it was ok to smoke weed through the evening, which made sitting outside along the lake side not pleasant. I did speak to a member of staff, and the guests were spoken to, but it didn't stop them from smoking the weed for long