Even though a 10 minute walk from airport, I prefer that to having to catch the Hoppa bus, Large room, some water included bottled in glass not plastic. Sound proofed well so no plane or other guest noise that was dosturbing.

Maybe when you confirm booking you can put some directions of the beginning of journey from the terminal, I was fine once I got onto the path, but where that started was not that clear, ie you come out of the terminal and have to look behind you to that you need to go down in the lift.

We have stayed at the Courtyard by Marriott about four times before and it is now our go-to if we're on an early flight from Gatwick. It is so convenient to stay there as it's only about 10 mins walk to the south terminal. We always book a family room - they have two double beds - the rooms are always comfortable and very clean. We had a drink in the bar and dinner in the restaurant. Food is standard hotel food, nothing flash but filled a spot and you can easily order via a tablet on the table rather than waiting for staff to come to you. My son walked to KFC which is only about 5 mins walk away. We have parked at the hotel before but this time parked in the main car park. The bus driver kindly stopped to let us off as close to the hotel as he could, so we didn't have to walk back from the terminal. We'll happily stay again when we next fly from Gatwick.

It would be nice if there were family rooms with the option of having a double and two twin beds, rather than two doubles.

Very close to Gatwick Airport. We loved the full length window from which we could just about see people inside passing landing aircraft but could not hear a thing! A very comfortable and clean room with adequate space. Breakfast was great in the morning. Very convenient to both the airport and train to London. We would definitely stay again.

We would have liked somewhere to hang our heavy coats just inside the door and another bench to place our bags, there is plenty of room just inside the front door.

Staff are pleasant and helpful, beds are comfy, rooms are clean. It's a quiet hotel considering how close it was to the airport. We stayed there in Jan 24 and we were happy to book to stay again when flying from Gatwick on 3rd Jan 2025

Menu gave info at bottom saying v = veggie, vg = vegan gf = gluten free but there wasn't any gluten free options. Young lad on the bar said he knew they did a gluten free scampi ( which wasn't on the menu) and he could ask chef what else he could do but I settled for the scampi as he was the only one serving.

The room was a good size, the bed was comfortable, the towels were soft and the aircon kept the room warm. The staff were friendly and the food in the bar and restaurant was very good. Excellent cooked breakfast and fruit and muesli options.

The shuttle bus from the airport to the hotel goes a long way round which took over half an hour. It's possible to walk from the terminal to the hotel in 10 minutes and there's pavement all the way, but if you don't fancy dragging suitcases when you arrive the bus is a bit of a pain.

Liked the neutral colour theme of the room which helped me to relax after my flight had been cancelled. The ease of using the air-conditioning and the trees outside the window and around the building. And so close to the airport. Nice staff although they rotate too often. It would have been nicer to at least one of them again when checking out. I guess the shifts are short here because I have seen many members of staff from 5th July to 7th July early morning.

The fridge didn't work - I was told later on that it was a cooler. Even so my sandwich was was quite warm after the night, probably would have been cooler if I left it on the table in the set temperature of the room 18.5 C°. The closes quite loudly.

Breakfast in the early morning; I really appreciated especially Ray in making it possible for me to have a small breakfast before 06:00 as the HOPPA bus departed just past 07:00! Thanks again!

Platinum elite nights and points not added yet. I Also had to call back to hotel to get my,bill properly settled as my reservation was made with credit card but payment with my debit card. As for now I'm still double charged for my stay.. Front desk was very helpful though but credit card still charged as of now

I was thoroughly impressed with the comprehensive and absolutely delicious breakfast. Everything was top notch. It was the BEST breakfast I have ever had at a hotel. The staff, from check-in to check-out were stellar, courteous and informative. The room was well appointed and the hot beverages were a welcome addition. The availability of the shuttle and their helpful drivers was a bonus.

The friendliness of the male house cleaner. Even if not in a good mood, a Good Morning to guests you pass in the halls, would be nice. Just courteous otherwise everything about the facility was impressive.

I felt that the staff acted like a family with a clear vision of looking after the guests in a seamless way. I had an issue with an earlier stay here, but this was resolved on my second visit. All credit to the culture here. The rooms are good and like the generous provision of power points which includes USB charging and even 2-pin Euro sockets. Fantastic breakfast, good location for South Terminal, but a shuttle bus from.the North Terminal also calls here

Nothing to say.

We liked how close it was to the airport and the train so it was super easy to get into London. We took the Thames link when we went into London and it was very inexpensive.

The pillows were very uncomfortable and the food was not that great, but we only tried it once so probably not a fair assessment. You can buy some great food at the airport to keep in the fridge, but ask them to turn the fridge down lower because it does not seem to keep it very cold and some of our things spoiled quite quickly.