Big room. Good breakfast. Loved the on-site restaurant. There's also a limited room service menu that you can order on the phone and pick up at the restaurant and take back to your room. Reception staff were flawless.

Bad soundproofing between rooms. Never heard back how to get the shuttle from Gatwick, so I took a local bus and walked 5mins. I took the shuttle back to Gatwick the next day, costs £5 (runs approx every 45mins). Room smelled a bit stuffy. No one picked up the phone when I called twice to order room service, but went to restaurant instead.

The hotel is very good, the room is big and the bed is very comfortable. The hotel was very quiet so easy to sleep.

The shuttle bus went once an hour and wasn't very convenient. I thought the hotel would be closer to Gatwick as it looks like it's hugging the airport but it's on the other side from the terminals. I also didn't like that Booking automatically assigns exceptional to the hotel so I had to write this review to not give a false impression to new guests. The hotel is good it's just the shuttle bus that was an issue.

The staff were attentive, professional, polite and made me feel like my status as a customer was important to them. There was not a single moment during which I thought the staff were not doing exactly the right thing and with a pleasant demeanor.

I would have appreciated a very specific description, with photos, of how to find the hotel shuttle at Gatwick airport, and what cost I should expect to pay for that transport option. I believe that future customers would greatly benefit from such information being easily obtained on the Booking website, as well as on the Hotel's website.

Really stylish hotel not too far from Gatwick airport, the rooms were a good size with a comfortable bed and ours even looked out over the runway. There was a restaurant on the ground floor however we didn’t eat there and ordered food instead (good options on Deliveroo/uber eats etc. The hotel is in a good location as it is the last hotel on the shuttle bus back to the airport, however this does mean that it is the last of five when taking the shuttle from the airport to the hotel.

As expected the restaurant prices were extortionate hence why we ordered food. The shuttle bus is around £10 return so factor this into your costs should you stay here.

10 min shuttle ride to Airport! Hotel is nice and gives good vibes.

The rooms and area where we stayed smelled of cigarettes. The receptionist claimed it was a non-smoking hotel, but there was definitely a smoke odor.

Only open a few weeks, staff were extremely friendly and helpful. The rooms were immaculate. No noise from the airport so a great nights sleep.

Tricky to find the bus from the airport. Ended up paying for a taxi that was quite expensive.

Staff very helpful, smiling, smart and take pride in their work. All areas clean and organised with excellent decor and felling of being in a distinguished hotel

I stayed at Radisson RED London Gatwick Airport recently, and I have to say, I was super impressed. The hotel has such a cool vibe, really modern and stylish. It’s also super convenient, being just a quick shuttle ride from the airport. I didn’t have to worry about getting to my early morning flight, which was such a relief. The room was awesome! It had a really comfy bed, and the shower was huge and super refreshing. Plus, I loved the Smart TV with Chromecast, such a nice touch when you’re relaxing after a long day of travel. The mini-bar and free Wi-Fi were really handy, too. Breakfast was great, plenty of options to start the day right. I also grabbed a snack from the Grab & Go, which was perfect for when I was in a rush. The staff were lovely and made checking in and out easy. Overall, if you’re flying out of Gatwick, this place is the perfect spot to stay. Stylish, comfy, and everything you need for a hassle-free trip.

Close to Gatwick airport Reasonably priced Has airport shuttle Front desk staff are helpful, especially prabhakar in the reception is Very pleasant and friendly and helpful.

At breakfast, they made me pay full 16 pounds for breakfast even though i didn’t take meat items bacon sausage etc. There was a little confusion about what the guests are allowed to take for each kind of breakfast listed in the breakfast menu and then they come and tell me that I have to pay for full breakfast. Even though I said I will pay for full breakfast, they make me pay in the middle of breakfast at my table. Should be more clear on what guests can take with each breakfast menu I took a vegetarian option which is 11 pounds but they made me pay 16 pounds forcing the meat option on me. Breakfast menu should be more clear

I recently had the pleasure of staying at a delightful small hotel just a stone's throw from Gatwick Airport, and I can’t recommend it highly enough for anyone needing a convenient and comfortable spot for a short stay. From the moment I walked in, I was greeted by the warm and welcoming reception desk staff. Their friendliness was genuine, making me feel right at home after a long journey. They were not only efficient in checking me in but also took the time to offer helpful tips about the area and even suggested some great local dining options. The hotel itself was impeccably clean and well-maintained, which is always a top priority for me. My room was cozy yet spacious enough, with modern amenities that made my stay very enjoyable. The decor was charming, creating a cozy atmosphere that was perfect for unwinding after a busy day. Location-wise, it couldn't have been more convenient for travelers. Just a short drive from Gatwick Airport, the hotel provided easy access for those catching early flights or arriving late. Plus, the peaceful surroundings made it feel like a tranquil retreat despite being so close to the hustle and bustle of the airport. Overall, this small hotel exceeded my expectations. With its friendly staff, cleanliness, and ideal location, it’s a fantastic choice for anyone looking for a short stay near Gatwick Airport. I will definitely return the next time I’m in the area!