We stayed here whilst visiting family for 2 nights at the end of June. Really nice lady who I spoke to on the phone to clarify arrival time. Easy parking, easy entry, nice spacious room and very clean. Comfy mattress, we came on one of the hottest days of the year and a fan was already set up in the room which solved that problem. We will stay again next time we're in the area! It felt very secure and well cared for.

If I had to find anything that was a negative I'd say the shower not being fully enclosed was a bit annoying but it was easily cleaned up and didn't affect the quality of the shower. We also were woken by housekeeping knocking on the door so a do not disturb sign would be welcomed (we fell straight back to sleep though so didn't cause us any problem at all, but I imagine that might irritate some especially if just trying to get some much needed sleep before a flight).

Was a great location to base yourself out of to go do day trips. There was a lot of overnight stayers due to being so close to the airport and having drop off services available. The grounds are stunning and are nice to walk through. It is also a short walk away from a nice little pub for meals.

As we stayed there for 4 nights it may have been better for sleep if we had a backroom, as it was, we were up front and the constant moving of cars taking and bringing people in to and from the airport on the stone driveway was noisy, had we been in a back room we wouldn't have heard that.

Liked the size of the room. The communal areas were exceptional. Especially the lounge and dinning areas. It was appreciated that plates and cutlery were available if you bought food from external sources back to the hotel.

There were no staff available to make small requests such as to get use of an ironing board. I stayed for I think 6 nights and the towels were only changed once on day 2 of the stay. to my taste the bed was too firm to sleep comfortably and the walls and doors were very thin resulting in the sound of snoring coming from the next room keeping me awake. An ironing board and a softer mattress and I would not look anywhere else when booking hotels near Crawley.

Very handy to airport, nice large room. The lounge, dining, conservatory and outside areas are lovely and comfortable.

The property surrounded by gravel, as it is also a long term parking business for Gatwick, cars coming in and out all night, quite noisy. One was allowed to bring food in, to be eaten in dining area, however there was no jug to have a coffee/tea with your meal, tea towel or oven mitt to take out hot stuff from microwave or napkins, and if you wanted water you had to buy it. We booked a transfer to airport, confirmed it 2 days before and it didn’t show up. We had to ring and luckily someone was in attendance to take us.

Our room was spacious and well - furnished in the lovely country house with a nice ensuite. Several magazines provided in the room, extra pillows and tea and coffe with kettle in the room made it a very comfortable stay. It was a quiet location with easy access to Gatwick airport on the 100 bus or by booking taxi on the number provided. There is a very good gastro pub, The Black Horse, 3 minutes walk up the road. The grounds and access to the sitting room made this accommodation a special place to stay and communication was very good from the hostess Romona, for contact less check in.

I would reduce the water pressure for the vanity mixer tap. All else was very good.

We loved the room with the comfy bed and kettle for tea. Loved the sunroom to sit in for breakfast the next morning and the stroll around the grounds was so rejuvenating.

No human staff for check in. (We did meet a lovely woman who was going to clean our room, but only the next morning.) The code required to open the gate should be supplied more than 24 hours ahead of time. I only had WIFI at hotels so I could have received it in Bath the night before or morning of our departure. But there was nothing by the time we left Bath the morning of our check-in at Hookwood. When we arrived at the gate, we had no code and the telephone numbers did not work. Luckily another car came along and we got in and found our key in the envelope and from there, everything was great. Thank you. Lovely place.

The room was very spacious and the check-in process was simple. The bed was clean and there was a kettle in the room, but only instant coffee. The gardens around the property were nice to explore and the Balck Horse Pub down the street was great for dinner.

The bathroom in our room had a very strong and unpleasant smell that wouldn't go away. We had three windows, but the room had poor ventilation and was very hot at night. They did provide a fan which helped! I thought it was close to the airport by bus, but it wasn't. We ended up having to get an expensive Uber to get there because the bus doesn't stop close to the lodge. Just be mindful of that when booking!

Spacious and well-maintained room, spotlessly clean, beautiful building and setting, excellent value. They organised my airport taxi transfer which went smoothly. I recommend this property and will use it again.

I had the impression when I booked that an airport transfer in both directions would be possible (this was qualified by 'might'). However the property does not offer airport collection, and the drop-off is £15 cash only. These extra costs unexpectedly reduced the otherwise excellent value of the booking - although I may have missed something when booking.

So glad we chose this property for our stay and not a chain hotel. Absolutely beautiful property, we really enjoyed looking around it and walking around the stunning grounds. It was so quiet we felt like we had the whole place to ourselves. Very well looked after, you can see all the love that’s gone into making it somewhere people can relax and enjoy. Check in/out was simple and easy. The staff member we met was lovely and I’ve seen other reviewers complain that they don’t like that the property isn’t manned with a reception desk etc, but I sent a text and the lady came straight away to see us and couldn’t have been any more helpful and kind. Room was very clean, bathroom modern and bed comfortable. View was perfect. Overall we really enjoyed our stay and we would come back again if in the area. Thank you for having us, Kirstie.

Sat nav tried to take us to the opposite side of the road with the post code, it’s worth mentioning Hookwood manor lodge is opposite the gates to Tudor rose parking.

windows that open... oh joy... a comfortable bed and a nice room for the evening (wouldn't have been disappointed if had to stay longer) two easy chair options and two other chairs... it just felt quiet private and comfy. we bought a picnic in and walked in the grounds... a new first option for us. Communication with the staff by phone was easy and prompt and check in easy. super easy to get to terminals. excellent parking security as it is gated and house down a drive and very off the road.

no one to spoon-feed me creme brulee