The property was 5 mins drive away from train station, and 15mins away from Gatwick Airport. It has a heated pool with towels provided. The staff are very very helpful, kind and couldn’t do enough for you. They had an Easter egg hunt for the children and then gave a small chocolate. We ate dinner, with our daughter who had allergies and they were very helpful in trying to provide something for her to eat. Hotel is very clean and lovely decor. Room was perfect for a family, air con worked fine, shower was powerful. The hotel was amazing would definitely return.

Some gluten free options at breakfast would be lovely, but the hotel itself is perfect!

The Sandman Signature Gatwick Hotel was simply a most wonderful surprise! After my outstanding experience at the exceptional facility and staff, it will always be top of my list to return to again and again when in the area. Special thanks to Adrian (sp.) at front desk reception!!. For anyone with very young children, my room had a very comfortable trundle bed, fridge AND microwave, this was just simply bliss for me. With a 1 yr old and a 5yr old, did not have to keep leaving the room to heat up baby food. Room service was again, exceptional especially as my Gluten and Dairy allergies were catered for , not to mention 1st hotel I have had such variety off their restaurant menu. Pool was such good fun too. Overall, would highly recommend. Thank you for making our stay a memorable one!

Good Breakfast: The breakfast spread was delightful, offering a variety of tasty options to suit all preferences. It was a wonderful way to start each day. Great Room Size: The room was spacious and airy, providing ample space to move around comfortably and store belongings without feeling cluttered. Quiet and Comfortable: The room was incredibly quiet, ensuring a peaceful and restful night's sleep. The bed and furnishings were exceptionally comfortable, contributing to overall relaxation. Great Pool and Gym Facilities: The hotel boasts excellent pool and gym facilities, perfect for staying active and unwinding after a long day. The pool was clean and well-maintained, and the gym was equipped with modern equipment. Overall, my stay was thoroughly enjoyable, and I would highly recommend this hotel to anyone looking for a relaxing and comfortable experience.

Had a lovely one night overnight break prior to flight to the USA. Travelled with my elderly parent with dementia and our two children. The rooms were clean and comfortable, the pool and steam room facilities were great and we enjoyed a drink in the bar also. The booking staff were helpful and booked adjoining rooms with the door open between the rooms. The staff were amazing and accomodating. My parent left their wallet with cash and all their cards in the hotel room. The staff contacted us when we were at the airport and brought the wallet and handed over to us at the airport. They went above and beyond to help us and I cannot thank them enough for their honesty, professionalism and integrity.. I would highly recommend this hotel and would happily stay there again.

The female changing rooms had towels and hair dryer but cannot remember seeing complimentary shower gel and shampoo dispensors on the wall. This maybe a useful addition.

The room had all the things that you would need such as plenty of towels and wash cloths etc. The staff were very professional and friendly and offered a great service. Breakfast was lovely.

That the family room was adjoined by another room so we could hear the guests next door which became a little bit distracting which woke me up in the morning. The family room could have had a little bit more floor space, I am grateful that the room had everything we needed but it was a little bit too heavy on the furniture.

We were completely blown away by this hotel... from the grand entrance, the staff and service are impeccable. During our 2 night stay we took full advantage of all the amenities available and surpassed all our expectations. To begin with there is open access to a coffee machine and fresh fruit near reception availible 4am-12pm free of charge. The pool and steam room were clean and relaxing, the gym has all modern equipment and again is bright and clean. Continental breakfast has a great range of food, all the food avaliable was undeniably fresh. The restaurant itself has a great atmosphere and the staff couldn't do enough for you, this was definitely worth the money. We also ordered room service from the menu and the food was divine. We visited the bar which had entertainment and a friendly atmosphere the drinks weren't too expensive. Although we weren't flying the services to and from the airport are displayed everywhere and seem convenient and efficient as so many were using these services during our stay. We will 100% be returning to the hotel and recommending to others. Thank you to all staff at the hotel we really enjoyed our stay.

The room could do with a good clean. The sofa had animal hairs on it, not that it bothered us as pet owners but for someone with allergies this could have been a problem. The bathroom had past occupants hair and animal hair over the floor and the whole room needed a dusting. The room itself had everything we needed even an ironing board and the decor was lovely.

The price was good for the area including breakfast. We was flying out of Gatwick Airport the next day. myself and my family travelled in by train. We was going to get a taxi from the airport train station, but we stayed on the train to the next stop at Three Brides as it was a lot cheeper to get the taxi from this location. The room had air conditioning and Tesco was a short walk for last-minute essentials.

The sauna was not working and did not smell great, but the swimming pool was very clean and refreshing. Overall a great hotel would defiantly recommend staying here. Uber to the airport next day cost £23

The beds are extremely comfortable. The shower water was hot immediately with great pressure. The staff were very helpfull when we had queries or a problem .

The shower hose was leaking profusely and the bath not emptying well. That being said the hotel concierge broight towels up our room immediately and actually dried the water on the floor for is as well as offered to move is to another room. We didn t take his offer as the Rain shower head was working fine, we just didn t use the nirmal shower head. Food at the restaurant is too expensive. Breakfast was ok, not amazing.

The hotel was in a great location for flying out of Gatwick, the rooms were spacious and modern, although I did think they could’ve been a bit cleaner. The bathroom was clean and pleasant with excellent water pressure. The breakfast was superb, one of the best hotel breakfasts we’ve had in a long time! We also ate at the restaurant on the evening and thought the food was nice too. The staff were all friendly and helpful.

The bedroom felt a little grubby, like the carpets need a deep clean perhaps. But for one night it was fine and it was superficially clean.

Location was good. Air conditioning.

Ok-I rarely write negative comments but our complaint was fobbed off by the desk staff. I can’t blame them as it is a chain and they are merely employees BUT ….. The hotel website indicates a charge for pets. Ok . We are used to that but upon checking in, not only did we have to pay 10 pound for parking but also an additional 15 pounds for our dog. !!!! We stay all over Europe and travel extensively-we have NEVER been charged this much. I find it sneaky that they do not state clearly in the website these charges! If you have a dog …. Or a car….. BEWARE!