Great location, friendly staff. Room smelt a bit like cigarettes.. overall very clean and a bargain for the price. Location is perfect for the bars on Mathew St. Ask for the discount for parking in the Moorfields ncp carpark.. it makes a huge difference! Otherwise, if you have the ncp app, you get 12 hours parking on a Saturday and Sunday for £4.95. otherwise it's £24.95 for 24hrs mon-fri (12am to following 12am is classed as 1 day, if you park at 11pm.. it will charge you 24 hours after midnight).. (discount ticket knocks off £10.95 per day so very helpful!)

I loved the hotel location and the staff were absolutely amazing , super friendly and there was always someone waiting to greet at reception. They tagged our luggage as we arrived before check in. It was very clean even the lifts smell fresh and it was literally just a cross over the road to get to Mathew street leading you to the main town. But far enough out you didn't hear music from the night life

Only one plug in the double room so bring an adapter and you have to be pretty comfortable with the person your sharing with as the bathroom is just a glass sliding door with frosted glass so not very noise proof .

My sister and I stayed last November,so we knew it was a good choice of hotel this time. The room is small but immaculate and comfortable. Location is excellent for visiting all the major attractions,although we are Liverpool born, so have been to many of them. However,we have family in the city,so it is nice to meet them from a central location. It is always great to return to Liverpool because the city has a vibe you will not find anywhere else,plus the friendliness of Liverpudlians is legendary.

The bed seemed a little smaller this time,I would describe it as a small double. I forgot to book direct this time so didnt take advantage of the 10% diacount plus other offers. Next time I visit,later in the year, I'll make sure I book direct.Otherwise I would highly recommend this hotel as an excellent choice for anyone visiting Liverpool for business or leisure.

Great location, rooms are clean albeit no access to fresh air

No windows.. no fresh air , sink was blocked

I arrived at the hotel late, around 11:30 PM after a 4.5-hour drive ( so I was tired ) and was pleasantly surprised by how welcoming and efficient the experience was. The café was still lively and the two staff members on duty were incredibly friendly, professional and helpful — they really made a great first impression despite the late hour. Check-in was smooth and well-organised. I was lucky to find parking right outside and the receptionist helped me with a parking pass that gave a great discount, which was much appreciated. I dropped my bags in the room, came back down for the pass and everything was handled without fuss. I left at 11:30 AM the next morning after a quick shower — so it was a short stay, but everything about it was easy, comfortable, and positive. I’d absolutely stay again.

n/a

This is a lovely hotel. Made all the better by the staff that work there. The moment you arrive you are made to feel very welcome. Special thanks to the following Staff who are a credit to Z Hotels. Matthew Goku Emma Iona David Jess They were all so kind to me during my stay as I had, had an accident before I arrived at the hotel and was in considerable pain during my stay They did everything possible to help me. I was even offered a mattress topper to try to make me more comfortable. Each and every one deserves a huge thank you

I didnt dislike anything

Very comfy bed; shower was epic; coffee was good for machine coffee, bar was great; location between the city centre and the riverside was perfect. Nice places for breakfast nearby, so that wasn't any much of a loss. Great value, even "paying extra" for a room with a window.

Paying extra for a window was a bit measly, and some of the cleaning staff were a bit unfriendly, but reception / bar staff were lovely, and the all-round experience was tippety-top-tiptop. So, a solid place overall, and I would stay there again and recommend to my mates. Thanks!

Staff very polite and efficient, very happy with our stay! The hotel is spotless and every single sky channel available in rooms was a nice unexpected surprise! The view I marked down because we had a back alley view overlooking the back of other hotels and their bins…but we didn’t book the room for the view so we weren’t bothered what was outside our window. The hotel is in the most PERFECT location to access shops and night life, the only wish I did have for the hotel was that there would be an option of stairs instead of just the lifts as I do struggle with anxiety in lifts and we were on the seventh floor…I managed just about for the one night stay but I would’ve preferred stairs be available as an option instead of being behind alarmed doors that are only accessible during emergencies where the lift is no longer in use. We will be returning for sure!

As mentioned previously I would’ve liked to have stairs as an option instead of lift only.

I stayed there after visiting my mother in hospital. It was clean, nice pillows & bedding. Tea/ coffee making facilities and good toilet & shower. I didn’t hear a thing not even anyone shutting hotel room doors. I slept soundly from 10pm - 7am. It had everything I needed. I will definitely be staying here again.

Shower could have been hotter. Curtains had come off about 2 hooks and was hanging. Other than that it was great.

Location was perfect for us as it's close to all of the clubs, the Liverpool one shopping centre, train stations and the docks. We had an amazing sleep the bed is a little stiff but the pillows make up for it and we had a great sleep either way. The room was very clean although I did find a lighter and a pound but I'm a housekeeper myself so I did a deep check😂. Facility's were great, the room was perfectly sized and considering how close to all of the clubs it is we couldn't hear a peep outside of the room. 10/10 recommend and would/will definitely stay again. You can also leave your luggage with them for as long as you want when you check out off your room.

Nothing really