Location is round the corner from Paddington station and Lancaster Gate tube. It had a and elevator, decent washer dryer, fridge and cooker. Bathroom was a decent size and hot water supply and shower was good.

Studio was very different from the pictures, what was shown was not what you get. There was little storage on hand and the furniture was bare and worn. TV actually had a scratch on the screen.

Great location. Modern style, spacious room. Good value for money.

The room was a little bit cold

The staff at Reception were very helpful and friendly. I have stayed at this accommodation on a few occasions and always receive a warm welcome from the staff at Reception. Any questions I ask of them are answered quickly and with a smile. Like a home from home. The location is excellent for public transport as the tube station and Paddington are a short walk away. The Heathrow Express is also to be found at Paddington and there are supermarkets such as Sainsburys and Marks&Spencer available at Paddington Station. I will return again in July for a week to meet with friends in London and I am looking forward to staying at the same accommodation

I can't think of anything negative to say as the weather was also perfect

A few standout points: 1- The staff are super welcoming and friendly 2- The location, you are a few minutes away from both Paddington Station and Lancaster Gate Station. In addition many restaurants and shops are close by 3- They have an elevator in the building for upper floors 4- They gave us a room on the 4th floor overlooking the park

Only a comment not a dislike, if they could have an access to the building that is accessible for a wheelchair or a stroller, it would be amazing… but we managed with the staffs help

Location is EXCELLENT. Straight shot on Heathrow Express. About 5 mins to Apt. Plenty of food choices incl. supermarkets. Very close to Hyde park. Closer tube station is Lancaster Gate Station even closer than Paddington. Staff is 5 star. Apt is spacious by London standards.

We stayed 7 nights. Could do with housekeeping when required. Advised staff the shower temp valve is faulty. Could do with more kitchen stuff...paper towels, dish sponge, cutting board...minor. Elec range could do with a hood. A little pricey per night but hey it's London. Could do with a little more furnishings...writing desk, desk lamp, two folding chairs.

Staff were lovely, location was great.

beds were comfy

Was not informed we were lower ground with little light and no view, hot water did not last long

The room is clean, but there is no breakfast service because it is not available in this hotel, but the location is very excellent

There is no daily cleaning The main entrance must be opened electronically Replace carpet paths with ceramic ones Showerbox instead of bathtub in the bathroom

I had a wonderful stay at this apartment in London. The space is very generous, providing plenty of room to relax. The decor is modern yet cozy, making it a perfect home away from home. The apartment was spotless and well-equipped with everything I needed. The location is unbeatable—right in the heart of London, with easy access to all the major attractions, restaurants, and shopping areas. It’s the perfect spot for anyone looking to explore the city. Overall, I highly recommend this apartment. It’s spacious, comfortable, stylish, and in an ideal location. I would definitely stay here again!

The kitchenette was a super bonus and convenience; it had all necessary items, also detergent etc, and a stock of coffee and tea. The room is really spacious, there is also a desk and a nice chair, hairdryer and iron. The location is walking distance from Paddington station, less than 5-minute walk- which is ultra convenient not only for the tube (and getting to/from Heathrow airport with Elisabeth line) but also multiple bus lines. In the other direction, within 5-minute walk there is Lancaster Gate metro station and again multiple bus lines. Many places to eat nearby, or to buy groceries. The street was super quiet. Super location for Hyde Park, Kensington, all the Museums across the park but even to West End the commute was supper convenient. I travelled with my teenage daughter, we went to a show every day, coming back late in the evening and always felt super safe.

The room service is only for longer stays, to which I was entitled, but when the room service passed by and I declined as it was not convenient for me at that very moment, they never came back. So 8 days with no room service.