Breakfast was fantastic, we had dinner on site too however the restaurant was closed both days so we had to eat in the bar. The pillows were the best I have had in a hotel!

The only odd thing was the room layout, you walk in and there was a big wardrobe right away, seemed odd to have that right in the doorway, but that is really nitpicking.

- Central location - Great breakfast - Amazing and helpful staff

- Near the Gay Village so was quite loud at night, till 4am on one night of our stay - Shower bath flooded a few times, and a bit hard to get in and out of

Reception staff most friendly and very helpful gentlemen behind desk and the young Irish girl very approachable and informative made the difference with room ready what we were not expecting well done Clayton hotel.

Nothing!!!

I recently stayed at the Clayton Hotel in Manchester City Centre and overall had a positive experience. The location is excellent: within easy walking distance to most of the city's major attractions, shops, and restaurants. It made getting around Manchester incredibly convenient. The room was spacious and modern, with very comfortable beds that made it easy to relax after a long day.

There were, however, a few areas where the experience could have been better. I did notice stains on the towels and bedding that clearly weren’t from me, which was disappointing and affected the impression of cleanliness. Also, while the room was large enough for two people, it lacked sufficient storage space for our belongings, and I missed having a fridge for keeping drinks or snacks.

The reception staff were incredibly helpful and friendly through our stay. Our room was excellent and extremely comfortable. The shower was one of the best that I've experienced throughout my many holidays or business trips over the years. Big comfortable beds with coffee, milk and tasty biscuits topped up through our stay. The on-line check in and check out processes were easy to use and the hotel also allowed us to store our luggage until check in time which was much appreciated. Overall it was an excellent stay and I would strongly recommend this hotel for anyone considering booking a room there.

Nothing at all.

The rooms as well as the bathrooms were generous in size and clean. Beds were comfortable. AC was cool enough for this hot summer. Bottled waters were provided for free which was great. Staff members were nice and friendly. Wonderful location right next to China Town.

The online check-in links were not working well. I received multiple messages and emails encouraging me to use it. However, I couldn’t “login” with an error message saying that booking information not matching. That gave me a bit of heart attack as if something went wrong. There was room for improvement of the online system. Thanks.

Location was good, around 10 minutes' walk from Manchester Piccadilly station and next to the National Express station. Easy access to the local bus service. The room was a good size for 2 people and it was good that the window could be opened to allow fresh air in. The bathroom was a good size with a decent shower and lighting. Breakfast was good, it was great that there were veggie/vegan options ready in the hot buffet, saved me asking for the kitchen to make them, which is normally the case in other hotels. The daily complimentary water was a nice touch as many hotels have stopped this too.

The room TV didn't have access to connect HDMI cables, which was inconvenient as I was working from the room one day of the stay. The shower needed some grout maintenance and the water pressure from the shower and sink wasn't that good. Housekeeping didn't clean the room until we came back from an afternoon out and chased reception to find out why they didn't come despite us leaving the sign on the door to clean the room - even then, they just rinsed the used coffee cups and spoons - I would have expected these to be properly washed or replaced. The tea/coffee was not topped up either, there was not enough provided for our full stay.

Great location in the heart of Manchester. Clean and modern rooms with good facilities. Comfortable beds and quiet particularly on the upper floors.

The air conditioning is on a timer, meaning it switches itself off after 90 minutes or so - so you end up waking up hot multiple times throughout the night. Really disappointing given the price paid. Housekeeping when staying multiple nights don’t make up your room until very late afternoon, often 4-5pm just as you’re arriving back from a day out wanting to freshen up. I have stayed multiple times and these are two things that put me off staying again.

Everyone was very helpful, and always ready to help. I was in room 1108, on the 11th floor. The lifts was well maintained, and very easy to understand. The room itself, was very homely, and extremely comfortable, with all the facilities you can ask for in a room. I was able to play my music, without having to disturbed the next room. Even though it was it was in the heart of Manchester, I felt well insulated from traffic noise. The bed was extremely comfortable, and I had a great night sleep, on my 2 night stay over, with no outside noise to disturb me. The set up for breakfast, in the morning, was a buffet, and you have a great selection to choose from, including Vegetarian stuff. Overall very happy with my stay, and will be back again.

There nothing here I didn't like.....it was perfect

Very central Easy check in and checkout Lovely hotel with nice bar area/ gym / comfortable beds Air conditioning Tea and coffee and water in the rooms Bath and shower was nice to have First hotel I’ve stayed in that had a small recycling bin

The hotel should remove parking from their listing - as this is misleading as they have none. We parked 5 minutes away in an NCP that did early bird for 12 hours and then moved onto the street which was free after 8pm. We couldn’t seem to control the a/c as it seemed to be set by the hotel and kept switching off randomly. I could find an area just to sit and work quietly but maybe I missed it.