Great location, good & clean facilities and easy to get to by car or train - An excellent hotel.

The queue for breakfast was a bit of a joke - We were part of the biggest breakfast queue I’ve ever seen! Plus it moved forward about 10 metres in 15 minutes given there were at least 100+ people in front of us so we decided to go elsewhere for breakfast. Not great when we’ve paid for breakfast at the hotel! Granted there are signs around in the lobby and lift areas so it is clearly a known issue, however, there is certainly a lot more that could be done.

enjoyed stay here, rooms were clean and had everything we needed, gym facility was very good plenty of equipment. Very close the city centre and local co op shop only a 3 minute walk from the hotel. Breakfast in the morning was nice and staff there (diane) was really helpful.

only thing i would say I wasn’t happy with was the temperature of the room. We stayed on level 6 and the sun was around the back of the hotel so the room was boiling even with the curtains closed. The wall thermostat to control the temperature wouldn’t let us put it below 19 degrees making it really uncomfortable to get ready in the room/sleep at night. Did call the reception to let them know and they did bring up a fan to try and help but it was only moving around the hot air.

The location was very good if visiting the coop live arena which we were. Had a taxi to the arena from the hotel which cost £6 , coming back the cost was over £10. The staff were very friendly. Bar area was very nice although bar prices expensive. We were able to order a pizza late at night when we returned from the coop live which was good. The pizza was delicious. The bedroom was clean and tidy and the pillows were very comfortable. Lovely roomy bathroom. A good breakfast was included with the price we paid.

The bed mattress was a little too firm for me, otherwise everything else about this hotel was good.

Very clean, comfortable and spacious rooms. Location was great, staff very friendly, and a nice breakfast.

The room looked very modern at first glance, but the sockets were all coming out of the walls meaning the mini fridge wasn’t on despite being plugged in, the second plug on the same socket also didn’t work as the socket was loose in the wall, and being the closest socket to the only room mirror, we had to dry our hair (two women with long hair) by the bed using our tiny handheld handbag sized mirror. The tv didn’t work either (reported to reception on leaving), not sure if it was the batteries in the controls or the tv. We weren’t in our room long but it would have been nice to have it on whilst we got ready. The bottom drawer of the bedside cabinet where the hairdryer was, was so stuck shut that we could only open it once, and almost ripped out my fingernails opening it.

Great location. Comfortable rooms with very big bathrooms. Reasonable breakfast.

The lady we had on check in was quite abrupt and rude. Maybe she was just having an off day, but It just seemed like we were an annoyance to her. After that, we had somehow been given keys to the wrong room with a couple already in! Luckily he was in the hallway so we didn’t just walk straight in! The check in lady didn’t even apologise. Although the person, who I assume was a manager, did and he rectified the issue. A bit of ‘compensation’ maybe a drink would’ve been nice. Aside from that, we had no complaints.

Clean and comfortable room Staff all lovely and willing to help Breakfast included Value for money 10 minute walk from the station, piccadilly gardens, shopping centre and to trams/trains that'll take you further Overall nice stay and would recommend if visiting Manchester

Last time we stayed we drove, and although they do have onside parking it's very well hidden with no signposting You have to drive behind the hotel where there is a metal gate and an intercom, press button, give details and they'll let you in It is £25 to park there We figured it out in the end but was a bit tricky with it being our first drive to and around Manchester so went in circles a couple of times This time we took the train which made things much easier

The rooms were clean and modern

The breakfast situation was appalling. The worst. The food was substandard. There were no available clean tables when we arrived for breakfast. We eventually sat at a table that hadnt been cleared or cleaned. 20 minute wait in a line. Arrived at the breakfast buffet to be met with empty containers. Poor choice, of pastries and fruit. And then no cutlery. 3 of us were forced to share 1 fork to eat our food. 1 of my children ate bacon, beans and toast with a spoon. Very few staff, non seemed to be aware or dealing with the problems clearly visible. Lots of unhappy frustrated guests, one describing it as a “shit show” The worst breakfast experience of my life which put a negative twist on what was until this point a pleasant stay

We requested a room on a higher floor and one of the staff member Hannah offered a room on the 7th floor which was great. Both, room and a bathroom were clean. Our room was quite spacious with a nice design and a view to the mountains. Bed was comfy and room was warm enough especially now during those colder days. We didn’t get up for breakfast so we can’t comment on the food but breakfast was included. Location was very good, close to everything you need in the city centre. Hotel staff were helpful and friendly. Check out time was by 12:00 pm which is perfect. We’d definitely stay there again. Hilton has never disappointed me.

There was nothing that we didn’t like.

Decent sized double room. Shower/bathroom first rate. Breakfast untill 10.00 in the week was helpful as was a checkout time of 12.00. Very helpful front desk staff.

Our room had an interconnecting door....not requested on our booking and we weren't really happy about that. Extensive choices for breakfast , but no fried eggs , dry over- cooked bacon , poor sausages. So only 7/10 for breakfast. Hotel is on the perimeter of the main shopping areas. Other hotel options would have been better.....however well positioned for AO Arena concerts. Overpriced compared to Premier Inns.

Breakfast was great, a good mix and dairy free and veggie options. Bed was very comfy, room and bathroom were big and spacious, lots of plugs. There is a car park 2 mins away that was very bus and is £4 all day so much cheaper than one with hotel and same vibes, just an on street unmanned car park, or there is a qpark not too far (15 mins walk maybe). Tv worked great and checkout is late! Gym on site!

We heard all the plumbing around our room through a grid and it was very very very loud. You can hear shower, toilet, sinks, but no people, voices footsteps, which is why i think it is just the plumbing. We were so jetlagged we slept through all and it wasnt an issue.