A lovely location overlooking the river, room was very comfortable and clean. Staff were very helpful and pleasant.

Unfortunately my evening meal wasn’t what I’d expected from a hotel of this standard. I’m vegan and knew they could cater for me. The menu looked lovely, when I ordered my main course, it had changed, ordered an alternative, which was overall disappointing, for this standard of hotel to serve a portion of boiled rice quite hard is poor!!! Then my dessert had been given a “quick” blast in the microwave, which left it tepid round the outer edges and cold in the centre. I was however not charged for it, as I complained, but again not what I’d expected from this hotel. My husbands meal was beautiful and had no complaints about it.

Everything was fantastic. The grounds, the room, the size of the room, the view of the river, the location of the property (so peaceful). Loved the layout of the hotel and all it offers, a pre-dinner drink in the cosy bar, the restaurant (the food was absolutely delicious, first class quality produce and taste), breakfast plenty of variety and all staff were professional, pleasant, helpful, and friendly. I have been wanting to stay here for several years and I was so delighted with my experience. Keep up the great work, you are managing a wonderful travel experience

Nothing, loved it all, except I wished I'd stayed longer

Location, ambiance, decor, generally nice feeling.

Difficult to find way around, had difficulty finding breakfast, maybe need some tasteful signage. Food menu - insufficient choice. Ordered from room service menu, which we found by accident. Pizza was hard, lukewarm and tasted odd. Chips were lovely, but not enough of them. Breakfast food delicious but service a bit haphazard. Poor waiter must have walked miles serving the two couples who were at breakfast. Had to ask for more butter, milk, fruit etc.This should have been anticipated, we shouldn't have to ask! Maybe more training needed for the young staff.

Amazing location situated beside the river and away from any roads. The room was perfect and even our dogs were beautifully catered for with their own dog bed and home made biscuit treats waiting their arrival. The staff are incredibly welcoming and made us feel valued. Definitely will be coming back. Loved it!

We were meeting family for dinner, a group of six and thought we would meet in the bar ahead of dinner, but the bar is basically little more than a very narrow space with seats down in a row. A bit of a tight fit. And the dinner menu was not covering all the bases I would have hoped for. A little more variety would have been preferred. But the food the excellent along with perfect service.

The location is very beautiful on the bank of the river Dee. It really was a room with a view . Dinner on both nights was exceptional. We really appreciated the information we were given about the history of the house and its association with the Knights Templar . A Knight in Armour still waits in the Great Hall above and to the right of the ancient fireplace .

Perhaps a little attention to the outside paintwork would help but the hotel is in stunning gardens and the cherry blossom was in bloom . The internal decoration is fresh and of a high standard .

Always very welcoming, the atmosphere’s always warm, friendly and calming. I love the junior suite (Room 112) and try to stay here when possible. The EV car charger was available whenever I needed it although only 1 of the 3 is available for any car, the other 2 are for Tesla

Sometimes can find the menu is rather limited but that’s personal preference. The quality of the food is exceptional though. If I had to be really picky the only thing that I could fault from my trip last week was there was a couple of lipstick marks on a glass in the room.

Location fantastic with lovely views of the river, lots of parking which is essential for us when travelling with a van and trailer. All staff were friendly and helpful, in particular Callum (and another man working the bar whose name we didn’t get). Evening food to a very high standard, I had the lamb and would highly recommend. Drinks reasonably priced and a great selection.

The only qualm would be the breakfast which was average but still more than acceptable for the price paid and would not deter us from staying again.

Beautiful hotel in a stunning setting by the river Dee. A warm welcome greeted us on arrival and we were quickly checked in and made our way to our room, which was gorgeous with amazing views over the river. A couple of quiet drinks by the fire in reception was a lovely chilled way to spend and hour or two in the afternoon, before we changed for dinner. The meal in the brasserie was fantastic, and the staff were attentive but not overbearing. We then retired to the great hall for a nightcap and the staff lit the fire while we took in the surroundings, looking fantastic and amazingly festive. All in all, a lovely, relaxing stay in a beautiful setting, made even better by the warm welcome and clean comfortable room. We'll definitely be back.

Nothing but be aware that the hotel is in a secluded location (That's one of the selling points for us in this instance!) so don't expect many facilities nearby.

Great pet friendly hotel in fantastic location on river Dee, great helpful staff, great food, good well appointed room, this was our 5th visit & we will be back. It is ideal for us with our two small dogs with grounds & access to a short river walk directly from the hotel

Pillows are a bit hard for our liking so we bring our own, window difficult to open wide due to curtain pelmet which may be more of an issue in a hot summer, but these are minor points

The hotel is in an excellent location, close enough to the main A roads for easy travel to tourist attractions such as Balmoral Castle or Glen Garioch Distillery, yet located in a quiet corner away from the hustle and bustle of old Aberdeen. You are guaranteed a peaceful knights sleep. My room was spacious with a touch of country house chic and afforded an excellent view of the river and a golf course beyond. The cooked breakfast was ample and of good quality which will set you up for the day. The evening menu is not expansive but the cooking is well executed. Venison was on the menu as one would expect in Scotland. The staff are young, enthusiastic, eager to help and appear to be well trained.

I had porridge one morning. I found it a bit watery and lumpy - totally out of kilter from the rest of my experience over 3 nights.