Having not returned to Swansea or Mumbles for over 10 years we were amazed at the transformation. The hotel locations is fantastic with great views of the bay and being located on the promenade its next to bars restaurants and pubs. There was some civil work taking place on the sea wall and promenade toward the pier so might be worth checking when this is completing. The staff were great, friendly and really informative. There's a fantastic bar/restaurant under the hotel which we thought was very well furnished and had a relaxing and comfortable vibe. The room was large and well equipped, for the price we were quite surprised. Decent coffee machine in the room and not a budget sashet of instant. Smart TV, enormous bed, mini fridge, access to spare chargers etc. It was all just a pleasant surprise for the price. We were disappointed we couldn't stay longer but would definitely go back.

The location was spectacular. The staff was very kind and helpful.

There was barely any room for clothes (e.g. no drawers, very little room for hanging, poor reading lights, ). The staff resolved our issues to the best of their ability (e.g. brought better reading lights and an additional chair, secured a second key so that each of us could have one key). Another thing that we did not appreciate is that we were misinformed about the parking situation, which turned out to be far more difficult, and expensive - 24 pounds per day rather than 6 - that we had been informed in repeated reservation emails. The staff was kind enough to fix that and honor the difference.

Loved the location and our sea view room was Lovely, also the weather was gorgeous so that was a bonus. The staff were very pleasant and welcoming. The bed was soooo comfy too. A lovely stay at the Oyster House.

In a certain light I noticed that the towel rail was really dusty and hadn’t been cleaned for some time, it wasn’t noticeable at first but then at a certain time of day it was really noticeable. Also the shower water was not draining away quickly, it was quite deep at one point and took a while to drain away, if no one has mentioned it then you won’t be aware of it.

The staff were incredibly friendly and professional. The food in the restaurant in the evening was very good. The breakfast which was included in our room rate was exceptional. We had a vegetarian option which was extremely good both in quality, choice and quantity. Also we loved that the rooms had a proper kettle and coffee machine with actual cups and saucers and that there was fresh milk in the fridge. The usb phone charger next to the bed was very useful and the rooms were presented so there was plenty space to move around and get ready. Very nicely thought out. It was quite fun to have a real key to the room too rather than those electronic cards that never work.

The bed wasn't very comfortable but that could be personal taste as it was very soft. There also wasn't a safe in the room

Really lovely place however we very nearly turned around and went home so just be careful because as you drive towards the mumbles there is a property with a similar name so don’t confuse one with the other if you’re going to visit it’s definitely Oyster house you would be foolish to drive past give this place a try it’s relatively newly refurbished and is absolutely lovely, the staff were really friendly and helpful and just a great location to be, definitely going to visit again thankyou

We had a lovely room on the terrace with a sea view, the bed was great, really comfortable and lovely bedding. The breakfast was lovely, nothing was too much trouble for the staff. A very nice 2 night stay.

The towel rail looked fine, however it was very dusty and looked like it hadn’t been dusted for a long time. Also when having a shower the bath was filling up and didn’t drain away very quickly. Something you probably wouldn’t know about unless someone draws it to your attention.

Great location on the waterfront amidst trendy restaurants and bars. Beautiful decor in the rooms and restaurant. We ate breakfast at the hotel which was very good and great setting.

It's a little odd that you check in through the restaurant and that there are no dedicated hotel staff to speak of but the check-in and check-out process went well with the restaurant staff! We were unable to speak with a person over the phone when one of our group left some clothes behind in the room but they did contact us a few days later to let us know they had found the items and would send them on by mail - much appreciated. We had a balcony room on the first floor with sea view - on the first floor there is a roof top bar right next to the balconies that looks right into the room which was no problem when we were there as the bar is only open at weekends but could have been noisy at weekends - not sure how late the bar stays open.

The staff were amazingly friendly, helpful and welcoming. The service was brilliant and they were able to offer information about the local area and places to visit. The breakfasts were fantastic, freshly cooked to order and beautifully presented as well as delicious.

If I am being picky, the duvet was a bit too heavy for the time of year and we were a bit over hot, but were able to sleep with the window open a bit. A summer weight duvet would have been more appropriate. The parking was a bit annoying having to get up every day to top up, but again it was a minor inconvenience, and well worth it for the superb location.

The property was in an excellent location, spacious and the bar downstairs was nice.

There were 2 minor issues, but it didn't impact our stay. 1. This is not the hotels fault, but there are are a lot of coastal protection works going on in the area, meaning quite a few of the car parks are closed. Parking is a bit of an issue in the area at present. 2. It didn't overly impact us, but the air conditioning wasn't working on the visit.

Beautiful room with wonderful towels, luxury bed and ensuite plus tea and coffee facilities. Everything in the room was perfect. Loved the location for restaurants, bars and small town. Will definitely be returning.

Only difficulty was paying for parking and having the correct APP. Should have done 24 hrs straight away and there are so many parking APPs it's a little tricky.