The staff were absolutely lovely. Friendly, helpful and professional. Nothing was too much trouble from check in to check out. Full praise for all of them. The location was very good and I liked the way they highlighted the mill race and water wheel. At breakfast there was a good range of both hot and cold.

The room was clean enough but was very tired. The bed was not that comfortable but just OK. The only chair was a dining chair, which was not the most comfortable, leaving only the bed to sit on. The bathroom also needs to be updated to include a decent shower. Somewhere to put a suitcase would be a welcome addition. As a privilege room I expected a little more.

EXCELLENT LOCATION FOR TRAVELLING BACK AND FORTH FROM THE PERTH HOSPITAL, THE BUS STOP WAS ONLY 300 YARDS FROM THE HOTEL. GREAT FOR MY DISABLED FATHER, BUSES WERE EVERY FIFTEEN MINUTES, A NUMBER 1 UP AND THE NUMBER 2 BACK TO THE HOTEL

DECOR A LITTLE TIRED, HOWEVER IT WAS ALL CLEAN AND THE STAFF WERE ALL VERY HELPFULL, MAKING SURE MY PARENTS HAD A ROOM ON THE GROUND FLOOR AND THEY ORGANISED A TAXI TO THE HOSPITAL ON THE DAY OF MY MOTHERS OPERATION. I HAD ORIGINALLY BOOKED FOR 4 NIGHTS BUT MY MOTHER GOT OUT OF HOSPITAL A DAY EARLY AND THEY VERY KINDLY ONLY CHARGED FOR THE THREE NIGHTS.

Staff friendly and smiley. Liked the original features of the workings of the old mill. Interesting to see the water rushing through - seen from the glass covered holes in the floor at reception! Breakfast was fine. Cereals, fresh melon and pineapple, berries, yoghurts. Cold meats and cheeses, pastries and the usual on the hot buffet. Vegan sausages were available but no "alternative" milks. Good central location with on-site parking.

Room, bathroom and public areas and carpets were a bit dated. All looked just a bit tired, in need of a refresh. A bit of outside noise at night due to there being single glazed windows but the building is probably listed or at least in a conservation area so understandable. Didn't stop us from sleeping.

Outstanding stay with some of the friendliest staff I've ever encountered at a hotel (particularly a chain). Shout out to Kelly, Steph and Jaraslava. I know the official hotel / QR code feedback is through Google but I hope their manager reads this here (I didn't want to use Google as I couldn't remain anonymous). Right from when I entered the hotel after a long journey it felt welcoming with the bar on the left and reception on the right. Loved the history behind it being an old mill - there were references throughout the hotel. It's in a great position for the town too and only 10 minutes walk from the railway station. Breakfast was great - lots of choice including haggis and tatties which was a nice surprise. The room was very clean indeed with a cosy vibe - I was very relaxed and comfortable. I asked for a higher room with a view and it had a lovely outlook over to the St Paul's Church, now renovated as an open air arts centre. Thank you - I wouldn't consider staying anywhere else if I come back to Perth.

Yes, it is in an older style and theoretically could use renovation - but it was very clean indeed and I liked the simplicity in the room (especially the foot operated lamp!). The only thing I had to juggle was charging phone/ipad with kettle and hairdryer, there's really only the one socket and nothing by the bed. But I didn't mind because everything else was so great.

Fresh sweet fruit. Hot breakfast cooked in healthy low fat way. Comfortable beds, thick pillows, every room had iron & ironing with board. Room service available. Telephone for internal & external calls.

No disabled entrance ramp. No disabled lift from ground to floor 2. NONE OF STAFF TOLD ME ABOUT THE STAIR LIFT FROM GROUND TO FIRST FLOOR at the side of reception. Bar expensive. But open until 3am . At breakfast lemon & lime infused water available. Well informed staff. Helpful porters and receptionist due to my disability in carrying my luggage to my room & when I extended my stay in transfering to the new room.

I liked how the staff were so polite, every member of staff I met made me feel welcomed from the moment I arrived until I checked out . I was offered a choice of what floor my room was on when I checked in, I chose the ground floor. The breakfast was fantastic, with a choice of hot and cold dishes, cereal, fruit, juices, even had haggis on the menu for breakfast a lovely idea. The restaurant was well laid out, everything was spotless. I really enjoyed my stay in this hotel, and if in the area again I would book in this hotel again

Location in centre of Perth is excellent. Pleasant bar to enjoy a drink in. Lovely old features of the mill maintained. Parking at hotel & adjacent, but seems like a lot of cars parked there that shouldn’t be.

Each time we went out in car, we worried we wouldn’t find parking available again. A lot of cars parked there that I don’t think should be? Breakfast could be better - everything looked over cooked & baked - eggs, bacon, mushrooms. But Lincolnshire sausage excellent, my favourite. Carpets needing shampoo or replaced.

We enjoyed staying at the hotel. The location was central to what we planned to do. It was nIce to see original features of the watermill were kept and on show - wheels and really nice to see 2 wells and water flowing under hotel. All staff were very helpful, cheerful and nothing was too much bother. A thank you to Evan Maria and Chloé. The buffet breakfast was excellent with a huge choice. We had an evening meal there and it was lovely. If we were back in Perth we would stay there again

The hotel was needing some TLC - marks on walls and carpets. Also carpets were abit threadbare. This did not stop us enjoying our stay there

When we arrived and got our room the bed ran away across the room. We went to reception where Chloe tried to give us another room but when she checked it the bed did the same thing so she sorted another room and it was good. We then went out for dinner and when we got back the wife passed comment that she was warm and Chloe gave her a fan to take to the room. The breakfast was very good the area was clean and all the staff were pleasant.Very good place to stay will go again without any problem. Thanks to everyone .

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The hotel is very Central & has parking. The staff were very friendly and attentive. I had mentioned to Holly (front desk) it was my partners birthday & we were given a lovely room with a welcome birthday message and birthday treat, which was a really lovely gesture. We had a king room which was a good size with a comfy bed & everything we needed. The bathroom could perhaps do with a little updating but everything was very clean and well maintained. Breakfast was lovely with a good selection. Overall we had a lovely stay and would definitely recommend the hotel for a weekend away.

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