The accomodation ( suite ) was amazing. Very comfy bed. Lovely decor. Location was excellant. Love the outdoor seating..Food was good.

Hated all the dogs in the restuarant. Could make a small part of restuarant just for owners and their dogs but there was dogs barking everywhere. We had one next to our table and everytime another dog barked or went passed it went crazy. Also there was another one barking when the entertainment started. It got so bad the dogs owner took it outside. It was a bit much. It was a shame as food was good but spoiled by the dogs. We counted seven dogs in. I am afraid I would think twice as regards to eating in your restuarant.

I stayed for 2 nights at McKays and thoroughly enjoyed my experience. The hotel is centrally located, just a 3-minute walk from the railway station—extremely convenient! I was in a single attic room which was spotless, with clean and well-equipped bathroom facilities. Everything in the room was in great condition and well-maintained. The staff were warm, friendly, and always helpful—truly added to the charm of the place. McKays also has a large, vibrant restaurant that seats around 100 people and serves excellent dinners along with a good selection of drinks. It appears to be the happening spot in Pitlochry! Definitely value for money, and I’d gladly stay here again. Highly recommended!

While breakfast was good, I would have appreciated a slightly more elaborate spread. Also, the Wi-Fi in the attic rooms could be improved—it was a bit slow at times. That said, these are very minor points in what was overall a fantastic experience.

The room was clean with beautiful large sash windows & flowers outside. Tea & coffee in the room & small hanger for clothes. TBH we didn’t need anymore than that. Bed really comfortable. Right in the centre. The pub had outdoor seating, lovely inside & was quaint. Breakfast was really good with plenty of options, tea, coffee & juices. We needed a good breakfast after being at a wedding the day before lol. Dog friendly which I love. Staff were all lovely & friendly. Parking could be a problem when busy.

Everything was great but due to hot weather the room could have done with a fan as very hot. Not really a negative as it was an exceptional day.

We visited this hotel last year and had such a wonderful experience that we decided to return again this year. Overall, it's still a lovely place to stay—but what truly stood out this time was the exceptional service we received from a staff member named Adel. When we arrived, we found that the room we were given was unfortunately too small for my needs due to my disability. I went down to reception to see if anything could be done, and Adel greeted me with such kindness and understanding. He didn’t ask any intrusive questions or make me feel uncomfortable—he simply wanted to help however he could. While I was speaking with him, another guest came over to complain quite strongly about the Wi-Fi. Adel remained calm, respectful, and professional throughout, calmly explaining what he could do to assist them while never losing his polite manner. Adel then personally took us to a different room, which was a bit larger and made a big difference for me. I later explained the reason behind the request, and again, there was no judgment or unnecessary conversation—just pure compassion and willingness to support. It’s rare to come across someone in hospitality who genuinely cares and goes above and beyond without hesitation. Adel made our stay more comfortable and stress-free, and for that, we’re truly grateful. We’ll definitely return again—and hope to see Adel still working there. He’s a real asset to the hotel.

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Location, staff very friendly, breakfast excellent, one of the best Scottish Breakfasts we’ve had. Decided to have dinner there the night before too and it was excellent too, really couldn’t fault it or the service. Room & bathroom clean, modern, we had a fan in the room which was needed as it was very warm.

Room 210 - curtains not fit for purpose as not great fitting, thin and basically let lots of light in from very early morning (5am!) A blind would be better, or thicker, fuller curtains might help. Mentioned at check out & they said they will look at it.

Location ideal, staff extremely pleasant & helpful, good menu choice & particularly liked the door hanger - "sleeping like a bairn" & "make my room bonnie" 😀 Would happily recommend McKays Hotel to friends & family & look forward to booking with McKays Hotel again in future.

We were initially booked into the Townhouse, 2nd floor, twin room but on arrival we were given the keys to Room 109 which had 2 beds pushed together with a chest of drawers placed to one side. As 2 single females, we would have preferred the beds apart with chest of drawers plus table lamp between the 2 beds for reading before sleep 😴 However we were happy to be staying in the main hotel & the above suggestion is only a personal preference, otherwise we were both very comfortable.

Excellent fresh cooked breakfast with coffee, juice, toast, yoghurts, fruit etc on an eat as much as you lie buffet service. Nice large room with super king and single bed when a twin room was requested. Very pleasant bar area for evening meals and we had a walk up and down the main street and this was the only bar / hotel we saw with people eating and drinking at 9.00PM

We had the loft room and the bathroom was functional but beyond tiny, you could just about fit 2 hands into the sink so having a wet shave was a bit of a challenge and the extractor did not work so you had to open the window in the roof to clear the room of steam after a shower Car park is small and we couldn't get a space when we arrived so parked across the way. but had to move the car by 8.30AM

The food was excellent - both dinner and breakfast. The room was nice, and very clean. And the bathroom was spotless and fresh. There was also entertainment in the bar, with a live band for Burn's Night and all the guests joined in, danced and enjoyed themselves. We had two dogs and the staff gave them lots of attention - there was even a Dog Welcome bag in the room!

No grumbles from us. The hotel was a bit bigger than I expected, so was different from what we had pictured. But it was lovely, well run and there's nothing we can suggest to improve things.

Good location. Pleasant staff. Was apprehensive at being in the annex across the road from the hotel. We stayed there a number of years ago and it was poor but we were pleased with our accommodation. Comfy bed, ok pillows, good shower, nicely appointed but for one thing- no mirror in the room. We did ask for a quiet room but we faced the main street and whilst it wasn't noisy evening through to early morning, it was noisy from 04.30 onwards. Very good breakfast.

No mirror in room.

We found the hotel restaurant warm and welcoming. It is a 3 minute walk from the train station and with all the luggage for us and baby that was a relief. The cottage we stayed in was fascinating. We didn’t find out for sure, but I’m sure it was built in the 1800s and the small stairs upstairs to the wonky landing must be authentic. It was so clean and beds so comfortable my my daughter (who gets up lots with her baby) said it was the best sleep in ages!)

I think I would have liked their continental breakfast more if it had porridge, cheese or more fruit. However, I think they really want customers to buy from the menu. Dinner, was fabulous!