Room was fantastic, very clean and had all what I needed. The shower was a whole other level, I did not expect having the most amazing shower that I didn't want to get out of. so powerful, clean. The BEST shower I have ever had in a hotel. Extremely comfy bed that was massive, two pillows each. Just great. defo recommend. Oh and the breakfast was great LOTS of choice.

Had to ask for another towel as only one in the room. However staff were on hand and got us one straight away. Check in machine wouldn't find our booking, Again extremely helpful, friendly staff on hand to sort this.

We had booked a taxi to take us to the ferry port in the morning to catch the early morning ferry. The taxi was pre-booked with a local taxi company, which I believe has a monopoly in Portsmouth. We were told in the morning that no taxies were available. The gentleman on reception had seen that we were running late, and he pre-empted me, by calling the company. Unfortunately there was nothing he could do, so we had to phone our Son on a BH Monday to get out of bed and pick us up. This is by no way criticism of the staff who were extremely helpful. Not sure if the Hotel can offer a different service for customers who are reliant on Public transport. Shame on Aqua cars for their poor service. They used to be so good.

The hotel friendly couldn't have been more friendly, polite and accommodating. The facilities were good. Breakfast was nice, although a little cold the first morning but we went earlier the second morning and it was tastier, fresher and hotter. The pool was lovely and very clean, with lifeguard. The room was well equipped including a large TV, hairdryer, iron and plenty of tea and coffee to make. The staff were really polite and friendly. I had an issue with booking and a lovely lady called and sorted it all out for me. The reception staff were always friendly and helpful. The gym staff, restaurant staff and housekeeping were all really lovely, helpful and good with my child.

As mentioned above the breakfast was a bit cooler on the morning we went later but could have been a one off.

I had a fantastic stay at this hotel! The modern comfort room was a delight, featuring a great large shower that I absolutely loved. The double bed was both large and exceptionally comfortable, ensuring a restful night's sleep. The room also had all the necessary facilities required for a pleasant stay. Highly recommend for anyone looking for a comfortable and enjoyable experience!

While my stay at the hotel was pleasant overall, there were a few downsides. The hotel rooms are quite small, so be prepared to feel compact. The TV could use an upgrade to include Netflix and other modern apps commonly used. Additionally, a minibar/fridge would be nice to have, though it's understandable given the limited space.

IF THERE WERE MORE PLUG SOCKETS IN THE ROOM NEXT TO THE BED. I HAD ISSUES WITH PLUGGING A SLEEP APNEA MACHINE, AND TRYING TO CHARGE PHONE AND WATCH UP. THE USB BY THE BED, WAS A SLOW CHARGER FOR MY PHONE, WHICH MEANT IT WASN'T COMPLETELY CHARGED WHEN I HAD TO LEAVE. MY MACHINE PLUG HAD TO BE TRAILLED ACROSS THE TABLE TO THE FIRST BED SO I COULD USE IT. THE PLUG SOCKETS FOR THE LAMPS WHERE DIFFERENT SO UNABLE TO UTILISE. NEXT TIME I WILL HAVE TO ASK FOR AN EXTENSION LEAD TO ENSURE USE OF MACHINE AND ENSURING THAT MY PHONE IS FULLY CHARGE FOR THE FOLLOWING DAY.

Room for a one night stay spacious enough as travelling light with small amount of luggage. Breakfast was an ample choice for buffet very pleased with the offer of fried or poached eggs available too. Bathroom refreshingly modern with large walk in shower. The bed was comfortable and linen of quality and overall room, hotel and bar and restaurant clean in all public areas Our greatest comfort was the on site parking and extending our parking whilst sailing from Portsmouth leaving our car safe and secure with you.

Only natural light was in the bathroom but did not spoil our experience as amply lighting and lamps in the bedroom area

Easy to find. Ample parking in front of the hotel (free at wknds), very friendly staff throughout the hotel at all times. Rooms great size, well equipped, clean and very comfortable. We booked 2 doubles which they gave next to each other without being asked which was a bonus since many hotels struggle with this request. We had to pay £5 per room extra for the leisure facilities but we got to use the swimming pool, sauna, steam room etc for the 2 days so not an issue. Decent serve yourself breakfast with a good variety. Starbucks on site if you prefer, again with friendly staff and good opening hours.

The only minor complaint would be that we were on the second floor and at 6am we could hear the beat of the gym music ...... however that is because the rest of the hotel was so quiet.

The gym, was great. My 'club' room was really nice with a huge walk-in shower and good size bathroom. Lovely big bed, Aircon and ample storage. Phone (talking) signal wasn't good, but that's not the hotel's fault. If being able to call someone, is important it may be better in other parts of the hotel. Breakfast was lovely. I asked for poached eggs and they were perfectly cooked. This will be my go to hotel when working at Lakeside.

Check-in was a faff, because I'd used booking.com and payment hadn't been released or something, so it seemed to take a good 10 mins to sort. After a 5 hour drive, this was not the best.

Room was comfortable, quiet, well appointed, very large en suite, and the shower was excellent. Staff were very welcoming and efficient. Breakfast was available from 7:30 at weekends and 6:30 during the week. Plenty of food choice available cereals, drinks, hot English breakfast plus croissants, pain au chocolate and toast. Good selection to set you up for the day. Location was good not far from M27 but still quiet. Ideal for ferry only 15mins drive. Although I didn’t use the gym or pool they were available for an extra charge.

Parking although free at weekend had to be paid for during the week.

The room was very modern, and very unto date with the latest modern features, it was very quiet and was very clean, I especially liked the Jelly babies on the table.

The only thing that got to me a little was there was a bit of a damp smell mixed with what can only be described as as light smell of vaping or smoking which may have been done in the room, Im quite sensitive to this and I woke with a little cough that soon cleared after an hour or so after leaving so no big deal.