Location, atmosphere, staff. Kat checked us in and out she was excellent as were the rest of the staff we encountered. Location was great, just around the corner from the market and the cathedral, St Wilfred's procession went right by the hotel. Nice Cask Ales on offer. Breakfast was excellent. We ate dinner there once and it was excellent too. The chicken pie was very good. Keys provided so we could stay out late.

Didn't know ahead of time that parking was available. We parked in the lot behind sainsbury, close to the hotel and we had no bother. Really can't think of anything we didn't like. Should know there's no elevator (didn't expect one) but you'll have to carry your bags up the stairs. Not a big deal.

Location was great. Evening g meal was excellent

Room Mattress really.soft and uncomfortable Shower very poor drainage and mouldy Breakfast Although.it was delicious, the wait was ridiculous. Waited 45 minutes.from arriving to eating food.. There was only.at least 6 couples.eating and the lady serving us had no sense of urgency in fact she was chatting with.people.at.the bar and we had to wait 15 mins at the table before she even acknowledged.us and then asked what drinks we wanted. It was.10 mins .after.that.before she took our breakfast.order and failed.to.ask if we.wanted.toast although.she asked all.the other.guests if they wanted.toast. when I informed.after 30 mins that we had an appointment elsewhere she just ignored us Not.the best service.for breakfast even though.the place.was.not busy

The property had a very modern twist on an old building. We liked the staff and the way they looked after us especially the younger members of staff for their age they were very professional.

The only thing I will comment on is that the bed in room 5 could do with looking at it felt like I was going to fall out of bed and the cleaner could do with doing some high dusting. The cobwebs had dust on them so they had been there a while.

Friendly staff. Introduced me to beer I did not know. Speedy breakfast.

Better advance notice about arriving with a car, since there is no parking nearby (and the street was under repair). I had to ring to get advice for which reception didn't seem prepared. The car park solution suggested worked but might have included: a postcode to tap into Waze etc advice to bring coins for parking charges and on next morning cover directions on how to lug a case from carpark to hotel.

Staff brilliant. Breakfast choice was vast and of excellent quality and quantity, We ate at there. One of us has a food allergy, the kitchen staff adapted meals so that a tasty meal was eaten. Car parking is directly behind the hotel which is ideal. Accommodation is central and bus stops to York, Harrogate etc. are a few minutes walk away. We had a superior room which was worth the extra money for the extra space and large bathroom.

There were a few issues with cleaning the room at first. The cleaner was on holiday and the relief had forgotten a few things. The hotel staff immediately put things right and apologised. When the cleaner returned she was extremally apologetic and could not do enough for us. We don't feel this spoilt our stay as the staff rectified problems straight away.

Small but comfy room with a huge bed. Breakfast was good and service prompt and professional. Very old building with quirky uneven floors and chatacterful creaky boards.

Bathroom was small and with nowhere to put things down, although room for a shelf was debatable anyway. (Bathroom door self closure was broken and shaving mirror lamp was missing - forgot to mention that before we left but I guess they knew).

The room was spotless, and plenty big enough with plenty of tea and coffee available in the room. The beer prices are a little high but you expect that as it is a hotel. Staff were superb and all very pleasant. Breakfast was to die for and plentiful with no request too much trouble. I would highly recommend that this is the place to stay when visiting Ripon.

Bed was too soft for my liking but my Wife loved it. :-) As I said before the beer price was hotel prices, not ridiculous just a little high. Saying that we really enjoyed our stay.

Everything,it was so central and parking at the rear was a bonus.The room we had was so quiet and a very comfy bed.The food was really good and the breakfast was superb,also the service was very good ,a special mention to Amelia who worked her socks off and really looked after us.Not forgetting Beth who carried my case up stairs for me a thank you to the both of them.The pub is very clean and welcoming,definitely stay in the Royal Oak again.

Nothing to dislike about it

Breakfast. Plenty to eat. Had a full English. Sausages poor, streaky bacon too streaky and not crisp enough. Back bacon is better. Poached eggs really nice. Well done. . Tomatoes nice. Mushroom ok. Beans ok.Toast nice. Room was nice overlooking Main Street. Comfortable bed. Nice soft fluffy towels. All staff were excellent. Polite and helpful.

Sausages, bacon. Didn’t know there was parking facilities until we were going home. Had a look where they were and there isn’t a great deal of space.

Excellent old fashion building, with squeaky floor boards and bags of character. Breakfast was superb and the pub area is how a pub should be. Bedroom very comfortable and spotless. I left my electric toothbrush behind when I checked out. I phoned them and they said not to worry they would post it on to me that day. Excellent service. Would highly recommend this venue.

Hope setback, which they can do nothing about ,is there are a number of states to get to the rooms.