All good was excellent. Our room was extremely comfortable. The whole place was very welcoming

It was not made clear when booking that some rooms were a long way from the main facilities. Our room was 225 - as far away as possible ! There was no lift to the second floor, we had quite a lot of luggage. There were a lot of steps and a long corridor to reach our room. We had to do this walk several times a day - we are 74! From our room it was also a very long walk to the spa - from one end of the hotel to the other.

We stayed in one of the lodges on the hotel grounds. Beautifully landscaped and perfectly maintained gardens. The lodges, more like mini villas, were very well-equipped, beautifully designed, and perfectly laid out. We felt at home immediately. We had access to all the hotel facilities. Enjoyed a nice lunch at the restaurant. Good value for money.

Parking options were limited. The lodge had its own parking spot, but it was too narrow and located in an unpaved, muddy corner of the grounds. However, there were plenty of new charging stations available. It was quite a walk to the car with our luggage. We had to do this in the rain, which left everything wet. It would have been better if there had been an option to park in front of or next to the lodge, at least for loading and unloading.

The excellent location, friendly and helpful staff, generally very good facilities, large room with balcony and good views, and the delicious breakfasts. Thanks very much.

The tennis court was unavailable on our visit which was a key reason for choosing this hotel. There were other good facilities instead including table tennis, footgolf and excellent swimming pool but it would have been helpful to know in advance. It would also be great to have a covered bike storage area with higher level rails to lock the bikes against more securely please.

Had an amazing and relaxing 2 nights here. Beautiful grounds, great spa with clean facilities. Nice pool and steam/sauna. Massage was so relaxing. Large room with lovely balcony overlooking the gardens. Very peaceful. Lovely selection of toiletries and also good selection of tea/coffee. Staff all attentive. Plenty of breakfast items to choose from in a nice setting. Would definitely stay again.

Hate to leave any negative as it was such a lovely stay but... mattress very sunken and abit lumpy. I think it needs replacing. Also, as a smoker I found it such a shame that smoking was not permitted on the balcony. Being outdoors and quite separate from neighbours I can't see why it could not be allowed. I felt that smokers are very much hidden away on the grounds and only allowed in certain areas.

The staff were amazing, always helpful and very pleasant to talk to. I thoroughly enjoyed the Spa and the two treatments were excellent. I would liked a few more gluten free options with the breakfast but the staff did help and I do have quite a few dietary issues so this is not a complaint. I thoroughly enjoyed my stay and look forward to coming again. I have asked the staff and the Spa to let me know any special offers or deals that you may have in the future. I hope to be bringing a friend to the Spa fairly soon for some more treatments. Thankyou for a lovely stay. I was in great need of a rest and relaxation and that is exactly what you provided .

The hotel was lovely and peaceful, I didnt hear anyone whilst in my room which never happens. Also, the staff in the restaurant were very personable and relaxed which I liked

The breakfast could be improved, I didnt like the help yourself to hot water flasks as they didnt work very well and the cups to put the tea in were too small and cheapy. I much prefer to jabe a pot of tea brought to the table with cup and saucer. Also, would be nice to have continental.breakfast included with room as having to pay again for breakfast doesn't feel as luxurious as knowing a continental breaky is all part of the stay. It makes it less relaxing.

Peaceful (apart from being woken up by children running around and shouting on check out day)

The first lodge we were in reeked of sick and wasn’t very clean with dog biscuits in and under the sofa bed and cobwebs in the wall lights. The second lodge we were upgraded to by the lovely manageress ran out of hot water mid taking a shower. So had to go to the empty lodge next door to finish off my shower.. was looking forward to the roast lunch as we heard so much about it but unfortunately was informed that it wasn’t available so a little disappointed about that. was an eventful weekend after almost everything went wrong for us. Lighting outside the property was almost non existent especially around the hot tub and the path leading up to the lodge (steps) I actually fell over the small steps just outside the lodge.. if there was lighting there I would’ve seen them.

Location and facilities are wonderful. We enjoyed amazing weather, which is always the "icing on a delicious cake". The staff are welcoming and didn't rush us, answering our questions with respect, no matter how "dumb" a question I asked.

Bring an ardent non-smoking/vaping couple, having to dodge clouds, "run the gauntlet", of smoke and sickly sweet vapour, beside the entrance was an off putting welcome. Only to find that the staff were not able to enforce the no-smoking request on the narrow section of the verandah between the beautiful gardens, spatial customer verandah and amazing picturesque planting. We would have preferred a more private separation between the neighbouring balconies of our's and other residents' bedrooms.

Beautiful hotel & stunning location we stayed in a superior room with a lovely balcony, the room was cleaned and serviced each day , plenty of parking at the hotel , so long as there isn’t an event on when it can get full but there is a lot of parking available ; The staff can’t do enough for you from reception, to the breakfast team & the restaurant staff, to the bar staff everyone deserves a pat on the back for service to customers: the food is delicious with a nice selection of bar food or restaurant food whichever you prefer & while we where at the hotel the menu did change which was nice to see. Can’t fault the Cornwall hotel & Spa

Nothing really that we didn’t like ; can’t fault it at all .

We used the spa during our stay and the treatments were exceptional with very attentive staff. The food at the hotel from breakfast, lunch and dinner was fantastically prepared. We had a very pleasant stay just note that our bed was sagging in the middle whish made the sleep somewhat uncomfortable and housekeeping staff cleaning the room above us were very loud at 8am. Almost like stepping on your head with pounding footsteps and vacuum cleaner bumping into everything. Something to consider that early in the morning.

The sagging bed and noise early morning.