All good was excellent. Our room was extremely comfortable. The whole place was very welcoming

It was not made clear when booking that some rooms were a long way from the main facilities. Our room was 225 - as far away as possible ! There was no lift to the second floor, we had quite a lot of luggage. There were a lot of steps and a long corridor to reach our room. We had to do this walk several times a day - we are 74! From our room it was also a very long walk to the spa - from one end of the hotel to the other.

The excellent location, friendly and helpful staff, generally very good facilities, large room with balcony and good views, and the delicious breakfasts. Thanks very much.

The tennis court was unavailable on our visit which was a key reason for choosing this hotel. There were other good facilities instead including table tennis, footgolf and excellent swimming pool but it would have been helpful to know in advance. It would also be great to have a covered bike storage area with higher level rails to lock the bikes against more securely please.

The staff were amazing, always helpful and very pleasant to talk to. I thoroughly enjoyed the Spa and the two treatments were excellent. I would liked a few more gluten free options with the breakfast but the staff did help and I do have quite a few dietary issues so this is not a complaint. I thoroughly enjoyed my stay and look forward to coming again. I have asked the staff and the Spa to let me know any special offers or deals that you may have in the future. I hope to be bringing a friend to the Spa fairly soon for some more treatments. Thankyou for a lovely stay. I was in great need of a rest and relaxation and that is exactly what you provided .

The hotel was lovely and peaceful, I didnt hear anyone whilst in my room which never happens. Also, the staff in the restaurant were very personable and relaxed which I liked

The breakfast could be improved, I didnt like the help yourself to hot water flasks as they didnt work very well and the cups to put the tea in were too small and cheapy. I much prefer to jabe a pot of tea brought to the table with cup and saucer. Also, would be nice to have continental.breakfast included with room as having to pay again for breakfast doesn't feel as luxurious as knowing a continental breaky is all part of the stay. It makes it less relaxing.

Peaceful (apart from being woken up by children running around and shouting on check out day)

The first lodge we were in reeked of sick and wasn’t very clean with dog biscuits in and under the sofa bed and cobwebs in the wall lights. The second lodge we were upgraded to by the lovely manageress ran out of hot water mid taking a shower. So had to go to the empty lodge next door to finish off my shower.. was looking forward to the roast lunch as we heard so much about it but unfortunately was informed that it wasn’t available so a little disappointed about that. was an eventful weekend after almost everything went wrong for us. Lighting outside the property was almost non existent especially around the hot tub and the path leading up to the lodge (steps) I actually fell over the small steps just outside the lodge.. if there was lighting there I would’ve seen them.

Location and facilities are wonderful. We enjoyed amazing weather, which is always the "icing on a delicious cake". The staff are welcoming and didn't rush us, answering our questions with respect, no matter how "dumb" a question I asked.

Bring an ardent non-smoking/vaping couple, having to dodge clouds, "run the gauntlet", of smoke and sickly sweet vapour, beside the entrance was an off putting welcome. Only to find that the staff were not able to enforce the no-smoking request on the narrow section of the verandah between the beautiful gardens, spatial customer verandah and amazing picturesque planting. We would have preferred a more private separation between the neighbouring balconies of our's and other residents' bedrooms.

Beautiful hotel & stunning location we stayed in a superior room with a lovely balcony, the room was cleaned and serviced each day , plenty of parking at the hotel , so long as there isn’t an event on when it can get full but there is a lot of parking available ; The staff can’t do enough for you from reception, to the breakfast team & the restaurant staff, to the bar staff everyone deserves a pat on the back for service to customers: the food is delicious with a nice selection of bar food or restaurant food whichever you prefer & while we where at the hotel the menu did change which was nice to see. Can’t fault the Cornwall hotel & Spa

Nothing really that we didn’t like ; can’t fault it at all .

We used the spa during our stay and the treatments were exceptional with very attentive staff. The food at the hotel from breakfast, lunch and dinner was fantastically prepared. We had a very pleasant stay just note that our bed was sagging in the middle whish made the sleep somewhat uncomfortable and housekeeping staff cleaning the room above us were very loud at 8am. Almost like stepping on your head with pounding footsteps and vacuum cleaner bumping into everything. Something to consider that early in the morning.

The sagging bed and noise early morning.

Great secluded, parkland location just outside of St Austell. Spacious and comfortable rooms with efficient air conditioning and balcony with comfy chairs and table. Good public areas with a sun terrace, dining room and welcoming bar. Good selection of hot and cold food at breakfast and reasonable selection of bar food. Afternoon Tea was outstanding and a very popular option. Staff were very friendly, welcoming and always attentive. Plenty of car parking space. Coffee shop, eat-in bakery, small supermarket and fast food stores a couple of minutes drive or 8-10 minutes walk away.

Hard to find any significant dislikes. A larger selection of bar food might have been nice since we didn't use the formal restuarant. Also, what I assumed to be short term parking to unload luggage right by reception, seemed to always be full. However, overall, these are minor quibbles.

Friendly welcoming staff for whom nothing was too much trouble. Clean, spacious, comfortable rooms. Effective air conditioning, though marginally noisy if you leave it on overnight. Great food in the restaurant. We had a really enjoyable break and will look to book there again.

We loved the place. Just a couple of small criticisms- while it was no big problem for us, but be aware that the lift doesn't go to the top floors, so if you have trouble with stairs you'll need to ask for a room on one of the serviced floors. TV in the room was fine, except the picture did break up - momentarily but quite often.