Large room, clean & comfortable, friendly chap on front desk, comfy bed & decent shower. Mini toiletries & coffee biscuits were a nice touch. Good value for the price

Location- not far from beach and bars. Indoor pool was lovely. Games room was great for us.

Outdoor pool was out of use. Could have used more places to hang towels etc and an extra mirror but these are minor things

Location is fairly central but quite. The guy on reception was so helpful and polite to my children. The hotel is secure with a key pad for doors. The pool inside was very clean but not heated. The outside pool looked lovely but wasn't open during our stay but I'm guessing would be great in the summer with a hot tub too. Room was small but clean., but for the price we paid it was just as expected. Smart TV in the room was fantastic after a long day sightseeing. Places to eat around the corner. Around a ten minute walk to town area and 20 mins to beach/marina area I'd say. It's perfect for a cheap get away.

The grounds outside need a bit of tlc, as do the rooms as they are a bit basic. Rooms are warm so I'm not sure how I'd cope in them in the heat of the summer. Nothing would bother me enough not to return as it was an ideal place to stay. Thanks for having us.

I recently stayed at the Crafton Hotel and was incredibly impressed with the service provided by Ahmed. From the moment I arrived, he went above and beyond to make sure everything was perfect. Ahmed was professional, attentive, and genuinely friendly—always ready to help with a warm smile. Whether it was assisting with check-in, offering local recommendations, or making sure I was comfortable throughout my stay, he truly made a difference. His dedication to excellent customer service made my visit even more enjoyable.Also he made sure the sauna and the swimming pool were ready for our use. Thank you, Ahmed, for your outstanding hospitality!

A last minute booking I thought the hotel was well situated in the centre of the town. My room was small as described but ideal for my stay which was only one night. The initially greeting was very friendly. I liked the key pad which got you into the hotel and room which you selected the number which avoided the need for a key. The room facilities were very good and for the price above was I was expecting. Although their was a bit of noise that couldn't be avoided (children talking loudly) I had a good stay.

Small gripe I couldn't get the water in the shower to heat properly in the morning.

We had a short stay at the hotel as we was visiting our daughter and new grandchild the hotel was fantastic room was lovely staff were friendly and helpful all the time and Amid I think is the manager was there for all our needs we enjoyed our stay som much we are going to be booking the hotel again. We stayed in paignton last year and the place was disgusting dontvhiw they should be open I will recommend your hotel to friends in future and will be staying again hopefully longer next time

There wasn't a single thing we didn't like my partner kept saying this place place is gorgeous you done well finding this place so I'm very happy

I loved the building and scenery, plus the rooms were beautiful, clean and warm. The manager Ahmed was lovely, personable and extremely helpful.

There was only one thing that I felt could be Improved. The sauna/pool area. The sauna and steam are on a timer and I felt this didn’t equate to a constant heat as it took time to warm up, in fact the steam room was tepid at best. The jacuzzi was very cool and a shower is much needed as it is really a necessity for the sauna/steam sessions.

Everything was good. We make a good use of the facilities such as the outside and inside swimming pool, hot tube and sauna. The staff were amazing always making sure everything was okay. We had a nice view facing the outside pool. I will defenitly be back and I am already recommending it to my friends and family.

The location of the hotel is a little hidden behind one of the main streets but a short walk from the harbour beach so wasn't that bad. The exterior fasade of the entrance needs renovation looks outdate but the interior is like a victorian vibe, a good surprise.

Our stay at this hotel was great. Albeit a bit dated, you get what you pay for at this hotel. It’s in a good location and easy to get to many places around Torquay. We managed to park on site in the limited size car park, however there’s plenty of on street parking. The facilities; games room, hot tub, sauna and indoor pool were fabulous and well maintained, which we personally think makes this hotel stand out. Our room was small, a double room with private bathroom, but ample for a 2 night stay. It was comfortable and good value for money - we slept very well. We were even given the choice of two rooms to pick from upon arrival. Staff were great too - very hospitable, friendly and couldn’t do enough for you - even let us check out later for no additional cost. Overall, we had a great time and have booked to stay again for this New Year. Thank you Crofton House for a lovely stay and we look forward to staying with you again - this time in one of the suites - which are huge in size and all beautiful!

Very clean, warm and comfortable with lots of space. Plenty of parking in the road outside as well as parking spaces on site. Friendly and helpful staff. Lovely to have a small indoor pool and sauna.

They were having problems with the boiler on our side of the hotel and trying to get it fixed but that didn’t happen during the two days we were there - it did get fixed just before we left! We were given the use of a shower in a room on the other side of the hotel (with a different boiler) and although welcome, it was inconvenient and it meant we couldn’t enjoy a bath or shower in our own bathroom.