The whole experience was superb 👌 From the very first meeting at reception to the lovely pint of Hawkstone. The staff are Amazing 👏 We were treated to a tour of the Castle after being shown to Suite 10 (which for honeymooners like us I would throughly recommend). The room was spacious with a fantastic mural from its days as a Nunnery and a great bathroom. We were shown around and fell in love with the castle and grounds. The food is excellent but prebook as at these very reasonable prices tables go fast. We will definitely be coming back with luxury at these prices and the provenance of Sneaton it's an absolute no brainer.

Having to leave

We have just come back from a one night stay in Sneaton Castle. The property is fantastic. We had a room with a great view overlooking the garden. The room was beautiful with rustic features, very well decorated, piping hot water with a free-standing bath, separate walk-in shower with a large comfortable bed. The whole property is immaculately clean. The staff are all very helpful and friendly. We had our evening meal and breakfast the following morning. The food was beautiful, and we will certainly be back. Highly recommended.

Nothing.

This is situated very near to Whitby and the castle is located in grounds that are very well maintained and the scenery is delightful . A great place to chill out. The food is second to none and the staff are all very friendly and helpful. Unfortunately the day before I was due to leave for home I suffered a medical issue and had to be taken by ambulance to hospital. I have nothing but the utmost admiration for the way in which the staff handled the situation and I must give a special mention to Courtney who was directly involved in my time of need. She contacted the ambulance and helped direct the paramedics up to my room on the top floor. I recovered the following day and paid for an extra days stay in case this was needed. Ultimately I was able to leave the same day. Within a couple of days of being back home Courtney had phoned me to ensure that I was OK and she reimbursed my money for the extra day which was not required even although I had not requested this. I hope the management team at Sneaton recognise what an asset they have in Courtney representing them . To return to the actual holiday if you book this castle you will not be disappointed it was fantastic even taking account of my unfortunate circumstances.

Absolutely nothing

We stayed in the valley view lodge and the views were really nice, a spacious lodge and a great patio with hot tub and outdoor furniture. Fantastic cooked breakfast and very helpful friendly service team in the restaurant. Castle is fantastic with a very old style but somehow modern theme to it.

There's no wardrobe or place to put away your clothes in the living room/bedroom part of the lodge and the WiFi went off around 19:30 and didn't come back on the remainder of our stay. We couldnt sign out of our Netflix account and we fed this back to the team on checkout we we're assured it would be signed out by the cleaners on the day but it wasn't and my partner noticed it had been used as something was watched not by ourselves so we had to change password on the account and sign out of all devices to log back in.

It was lovely to have a freshly cooked and served breakfast (and not a buffet battle). Our meal in the bar was also excellent. The room was extremely comfortable with lovely views. The staff were very friendly and helpful and we liked hearing the story of how the hotel came into being. Parking was plentiful and free and as the weather was good we walked down into Whitby for the day, which took about 25 minutes.

It was a long way, up and down multiple staircases, through doors and round corridors, to get from the car to reception to our room, which was up in one of the 'turrets'. We had more luggage than normal with us because we were at the end of a one week holiday which included a wedding. There are no lifts. We are relatively fit and could manage but anyone with mobility issues might struggle. I also worried a bit about finding the way out in an emergency. The room was lovely, quiet and comfortable but extremely expensive. I had pushed out the boat a bit because it was our wedding anniversary but I would probably be as happy with a cheaper room next time!

There's no doubt the building is beautiful and the grounds immaculate. Room was great and we liked the bathroom. We also like we could log in to our Netflix and Prime account on a smart TV. Breakfast was amazing. Lots of options.

The fact that we could not take dessert up to our room. We didn't eat in the restaurant in the evening again after. Its the first time we've been told we couldn't do that at a hotel. No reason was given. Just no. No food in the room. Yet nowhere in the room did it warn against bringing food up. Kind of irked me. Why?

From driving up the drive on arrival the building looks impressive. We were checked in and taken to our room which was spotless. We went on a day the sun was shining and managed to sit outside on the impressive terrace whilst we ate lunch, pate and toast and the cheese board. Never had a cheese board with a slab of cake and a glass of port included. After lunch we sat in the garden area and soaked up the sun as well as a few gin and tonics and a few pints of cider. We returned to our room for a shower and change and made it down to the restaurant, which we were recommended to book. The food was exceptional and piping hot, cannot fault a single mouthful. The waiting staff exceptionally attentive but not intrusive and very polite. We had a good nights sleep in very comfortable beds followed by one of the best hotel breakfasts I can remember, the fruit appeared to have been picked as we were sat down at our table. All in all, a magnificent experience and a winning way to celebrate my wife's birthday. Thank you, each and every member of staff for such a brilliant weekend. Definitely an 11 out of 10 kind of place. Book it, you won't be disappointed.

Can't think of a single thing, not one!

The hotel and its environment were lovely and very welcoming. The staff overall were extremely pleasant and accommodating. The bedroom was comfortable and well stocked. When we booked nobody informed us the the room was four flights of stone steps. In our case we are still pretty fit but reception didn’t offer any help with cases etc Parking was excellent.

Food overall was good but the portions were huge and a little overwhelming. After our evening meal there was nowhere to go and relax away from the restaurant with a drink. The hotel was extremely busy with lots of families eating……we felt there should be quieter areas for eating without children

Superb castle estate with almost a mediaeval charm. Beautiful grounds to stroll around (the weather was brilliant) with free parking. Really friendly and helpful staff especially at breakfast. Breakfast was included which was superb with local produce and a nice dining room, you could also sit outside. Nice cosy bar area with plenty of seating. Location was just a short drive from Whitby town centre without the noise and hustle & bustle. Will definitely stay here again if ever staying in Whitby.

Hawkstone lager in the bar. Sorry not a fan.

We stayed in room 3, overlooking a lovely garden, the room was a good size with a large and very comfortable bed, although sleep is never the same when you're not in your own bed we enjoyed a really good nights sleep here. An assortment of tea/coffee bags are provided with a kettle and a couple of cups so that you can have hot drinks in the room. The staff were lovely, always pleasant and really helpful. The shower was good, nice hot water, good pressure and in a large size room with toiletries and robes provided. We also enjoyed the breakfasts, delicious and set us up well for a good days walking. On our last day we had a sticky toffee pudding and have to say (we have tried many as it is a favourite of ours) this was definitely the best tasting and best decorated one that we have ever had.

For a two night stay there was nothing that we didn't like, everything was great. If we had been staying for longer we would have found a wardrobe arrangement with more hanging space useful.