The front desk man who checked me in was very nice and very helpful especially since it was after midnight and my online reservation wasn't pulling up in the system. He got me a room with 2 beds which was more than my reservation. I wish I would have gotten his name because he was great and deserves his flowers. I've had many really not so great interactions with front desk staff at numerous hotels in these recent months. He was awesome. Breakfast was good, rooms were mostly very clean and this hotel has shampoo, conditioner, lotion and bar soap, very nice soft towels, fridge, microwave, alarm clock, room phone and laundry services.

It looked like the bathroom floors don't ever get mopped. Walls need a wipe down as well but otherwise, everything else was very clean and nice.

The location and price were right on point. Understanding we were staying in a Quality Inn and not an Omni I felt the rooms were clean, and common areas were clean, the front desk staff was friendly and kind. It was a great place to rest our heads at the end of the day. The breakfast was lacking but I was not expecting a full meal, coffee was hot which is sometimes all a tired mom needs.

Very comfortable beds. Walking distance to restaurants. Good location to reach attractions, like Grand Canyon, Walnut Canyon, Sunset Crater, Wupatki. Continental breakfast had a variety of items, including fruit and yogurt for those needing low carb/low sugar.

Few room numbers at the doors. Had to count from a marked one to find ours.

Very nice room, quiet, and very pet accomodating. Refrigerator and microwave were great!

We were give a second story room with no elevator. The stairs were open. My little miniature schnauzer was afraid to use them at first. Would definity prefered with a first floor room as we had to go up and down the steps several times.

Everything was good service and very nice staff. Breakfast was the Bomb. No one knocked on door constantly. Peaceful time.

Everything was really good no problems of any kind. Nothing more to say. Had a Very good time 💯 percent real.

The hotel was very nice, pet friendly, and the staff was very accommodating. It's right off the interstate, and close to Sunset Crater, Walnut Canyon, and other places, including Grand Canyon (east side). There was even a Denny's and Cracker Barrel at each end of the service road it's on!

Even so I got there after 4am, they checked me into a room. Daniel was working and is worried he may get fired, don't fire him for doing his job. You got paid, I had an emergency and came late. I tried calling 3 times and could not get passed the stupid options. It kept circling me around.

I don't like the fact that I may get charged more for coming after 4am. That doesn't make sense and not good customer service. So please don't.

Flagstaff is a nice town any time of the year. There are nice restaurants, shopping and close to freeways. Sedona and Grand Canyon are close enough for a day trip. I have stayed here many times and have not encountered problems.

Everything was okay.

Convenience of location, easy access to restaurants, laundry facilities room clean, we just had a great stay and extended our stay 2 more days.

Breakfast is always an issue for us, it was very nominal but we dealt with it.

Location!!! Walmart,Sam’s Club, Restaurants, and close to Dr. Two beds, good tv, pool.

The sink had cracks. The bathroom door frame was ready to fall apart. The entrance hotel door needed new frame with new metal door. A lot of hardware was already done to it!!!