This property far exceeded our expectations. The staff was amazing, so friendly, helpful and responsive to all our needs. The property has a heated pool and hot tub that stays open until 11pm. The clubhouse has lots of activities and free coffee/cocoa. We were in a 2 bedroom 2 bath unit that had a huge kitchen...I mean huge. The unit also had a private washer and dryer. Each unit also comes with a private garage. All this and the property is located at the entrance to The Village where all the charming shops and restaurants are.

There was nothing that I didn't like about this property.

Location is great! Very clean and comfortable.

There were small issues but still worth mentioning. Upon arrival there were ants all over the kitchen island as well as the balcony. Traps were brought up promptly but it took two out of our three days before the ants were gone. We understand the close proximity to nature but it’s still unfortunate to have that problem. Also the garage door opener for our unit was not working. It wasn’t that big of an issue this time so we just parked outside. These were small issues and will not affect our decision to come back again.

Was there breakfast????

The only complaint was our family went to go to the Clubhouse the evening on our last day there and everything was locked. They weren't suppose to close until 11 but they closed it at 8 which was disappointing our last night there we wanted to enjoy that. When I asked aboit it the person said she called and left messages to let the guests know BUT if you look at the phone in the rooms there is ABSOLUTELY no way to check messages so we couldn't have known.

The view was awesome and the place had a great layout very clean

When we got our keys to the room we did not get a garage opener so each time had to get out of my truck to use the keypad / no heat in the restrooms / one shower would not get hot enough / outside the garage there was small rocks from the rain gutters I had to walk all over for two days if the ground don't clean then you could add a broom in the garage Thank you

This place was wonderful in all aspects. The location, the cleanliness, the facilities and staff all contribute to my review of 5 stars. It felt like a home away from home. I would highly recommend this place to anyone who wants to stay walking distance to the town and close to all major attractions at Big Bear.

Fantastic facility. Suite was spacious, and extremely well furnished. Kitchen facilities were excellent. We had 3 grandchildren, ages 3,7, and 10, they loved the place, lots of room for them. Pool was heated and well maintained. Staff couldn’t do enough for us. Great service.

Not a thing

Great experience! The villas are roomy and comfortable, view is great, stuff is friendly and helpful. Pool, Jacuzzi, and gym at your service with very reasonable hours. Vacation you would like to repeat.

The payment method was a bit confusing. We did not realized that it was taken in parts. The pool could have less insects inside, but I guess it is hard to control.

Rooms spacious, staff very nice and location is excellent.

Units all have the same numbers across buildings. So unit 200 in bldg 11 sits about 150 feet from unit 200 in bldg 12, the most adjacent next door building, but they are all identical looking. It's a bit confusing - why not give a different unit number for each building?

Location location location !!! Walking distance to the village, marina … it felt so nice not to drive and just walk everywhere, I absolutely loved it here. I’ve been to big bear multiple times I stayed at different location and I will never go anywhere else but here. Highly recommended. I can’t tell you how much I loved it. 10 out 10

Very friendly staff. Nice club house with gym (open at 8 or 9am), nice outdoor pool. Excellent location - walking distance to the village. Our two bedroom suite was beautiful - super clean and comfy. The kitchen / living room was open and had lots of space. Can't wait to come back again.