It’s a great location! It feels private and quiet but it’s super close to the village and other things. It’s definitely not anything super high end but perfect for a one night sleep. I definitely will go back.

The bed frame was super squeaky and the pillows could be replaced. Also the shower was pretty intense and there wasn’t a way to change the way the water was coming out - it was a really strong mist that was kind of painful and it made for a very wet bathroom environment. Everything got soaked.

The room was comfortable and as advertised, spacious with a table and chairs, little kitchenette area and a fireplace. Good location, walkable to many restaurants, bars, stores etc. It is a self check in process and no one is physically on the property, but it was very easy to communicate with staff via text and phone if needed. Parking on site.

It was clean. It didn’t smell the blankets sheets. Everything was clean. Will lit the facilities where very nice no problems at all. 100% great room.

So they’re coming in and out of the property is very difficult when you have thousands of cars passing by and they do not let you in so going in and out of the property is a challenge

The room was very clean. It was quiet and the beds were very comfortable.

The accessible room was not actually accessible. The bed was in the way and a wheelchair could not actually make it into the bathroom. The room is large enough that the furniture could easily be re- arranged to make it accessible.

It was super close to Big Bear Mountain. It was clean and felt safe. There was contactless check-in. It was very clean, even the ceiling fan didn’t have dust on it. There was a lovely gas fireplace.

My room didn’t have a smoke detector.

I was rushed & forgot my room # was sent in a text msg. I kept looking through my emails & didn't find it. The housekeeper Raquel came to our rescue! She was worried for us & so willing to help. Very very sweet, kind, & friendly. She sent her husband Dario to help us further. We'll be back!

The size of the room, fire place, the little kitchen. The clean room.

The handle of the stairs was loose and going up the stairs it could be very dangerous and hazardous. I'm disabled and it was a little hard going up the stairs.

The rooms are exactly as pictured. Super easy to check in and everything we expected. Our dog was able to stay with us and loved to play outside in the play area. Recommended!

I liked that it was only a walk away from the lake. And down the street from the beautiful village. And the contactless check in was a big plus!

Easy access to points of interest. Short walk to food.

No staff on site. Parking lot is small and parking spots are not well defined.