Very central, beautiful hotel, friendly staff! They helped us find my son's missing monster truck and saved the day!

No child cribs available. We booked with the free breakfast for our family, however what we did not realize is that even when booking a room for 4 people, the free breakfast is only for 2 people, and on Sundays they only have the buffet option for which the free breakfast covers half of the price. This was more of a booking.com issue as the restaurant was not affiliated with the hotel but it was pretty upsetting. Would have been cheaper to book without the breakfast and eaten somewhere nearby.

I did not purchase the breakfast so I cannot speak of it. My room was on the ground floor very close to the pool, and it was large roomy brighten the daytime dark in the nighttime. It was just perfect. The cleaning staff was incredible, I told him not to change the beds, just swap out dirty, clean towels, and they did exactly what I asked. Even gave me a few extra towels.

That breakfast was an extra charge.

The onsite breakfast option was pretty solid. Good selection of foods, easily accessible, and the chef at the omelette bar was very kind!

The fact that you can't pick a room on a higher floor is tough. Somewhat thin walls and ceilings. It's not entirely the staffs fault or the properties fault per-say, but good luck to you if there's a ton of noise above you.

Hotel was very clean and pleasant, and located right on the main strip in town. Even is walkable, and there is plenty of parking on site. My only complaint, which is a minor one, is that the AC in the room took a long time to cool the room down, but it was freezing outside so I don't think most people would find that unpleasant :] other then that, the place was great!!!

The pillows on the bed were quite comfortable. And the room itself was very spacious ..

Not that we are ment to stay in and watch TV all day but the Television in the room sucks !! They definitely need to be updated to larger and more modern versions. Second and only minor complaint is the shower heads .. 90% of all hotel shower heads suck .. These are part of that 90%

Our family enjoyed our hotel stay for the comfort, location & value. This was our 5th time there!

To have my $50.00 incidental deposit refunded ASAP as my bank card was charged twice for this. Once for $26.36, including the $50.00 incidental deposit for a combined total of $76.36 & then again for $50.00 separately. Thank you!

Clean and all you would expect from a good hotel chain of their caliber, particularly in a sports-based town where many hotels cater more towards kids who abuse the property.

Fairly costly for a Holiday Inn, particularly with no lake view.

The fro y desk was under staff. We waited an hour to see the reception to request clean towels. They said they will bring in 30 minutes. Those 30 minutes turned into next day and still no clean towels. They never answered the phone line, even though they said they always do.

Pretty clean. Lots of amenities, and perfect location.

The room was like 200 degrees so We had to have out window open the whole time.

Hotel able to accommodate us for an earlier check in. Staff Friendly, bar in the evening friendly, easy walking distance to the shops/town.

Our room was right next to the elevator which we thought might be noisy, but no very quiet all evening. There was a sign posted in the elevator to respect quiet from 9 pm to 9 am so that was great. Would like a later check out, however all hotels seem to use 11 am time frame. Front desk advised that you at Booking.com need to give us our check out receipt. Still havent received anything from you??? So don't like that about YOUR company, not Holliday Inn???