The rooms were very nice. Rooms were very clean. Bathroom was cleaned daily. Towels changed daily. Extremely good location—across the street from the Apple headquarters in central cupertino.

The receptionist at the lobby was kind of over it and annoyed when I was trying to check in. I don't expect receptionists to be smiling all the time but she just looked so annoyed when asking for my passport, name, etc. Also the price was kind of expensive.

Didn’t have breakfast. The location was great. Very close to the freeway

The phone (landline) in our room didn’t work. I had to go to front desk twice Saturday night to ask for blanket and again about breakfast. I forgot to mention to the night crew. I mentioned the phone issue this morning to the employee, she didn’t seem to care much. I then asked if we could at least get two bottles of water due to the inconvenience of the phone not working. She said no and that the bottled water was for guest that were checking in and not leaving. She directed us to the water in the pitcher. We had a long journey home and really didn’t want the water in a cup.

Our stay was great, she facilities were easy to navigate and it was very clean.

The bed was VERY firm which caused me to wake up in pain. The fold out couch bed was nice but the mattress was very thin and you could feel the metal bars which is fine for children but definitely not for adults.

Cleanliness. The carpet l, bathroom, walls, furniture— everything about the room was clean and felt updated. Me and my best friends are clean freaks and so the lack of a saggy mattresses and water stained walls and dirty carpets was so relieving and satisfying. I am so thankful for a clean and peaceful stay. Nice water pressure and temperature too!

I liked everything. Well I wish the coffee station stayed open. We missed it.

Breakfast was good. We liked the menu options. The food was good, not great. The shower was beautiful. Liked the soap, shampoo in th shower. Nice clean room.

It would have been nice to have a refrigerator.

Close to where we needed to be and easy access.

The staff went above and beyond and were extremely helpful. In addition, the hotel itself is exceptional and comfortable.

I loved everything!

We had a quick breakfast that was good. Need more help on weekends.

Need more help In restaurant. The young lady did a good job but could have used help. More efficient

Only use the coffee service - which I greatly appreciate

Carpets are looking a little dingy

I really liked the common areas. The lobby had plenty of seating with multiple outlets. The courtyard was inviting, with seating around a gas fire pit and a large pool. They have a Cafe style food and coffee bar in the lobby where you can purchase breakfast or Starbucks coffee. I will say, the food was delicious, albeit a tad expensive. Our room was spacious, and I really liked the shampoo/conditioner/body wash dispenser in the shower.

My biggest complaint, is our room had a strange smell, like the prior occupant had possibly vomitted and the odor persisted after cleaning. (Or like a dead rat somewhere in the a/c system). Also, The bed wasn't very comfortable, enough so my husband moved to the pullout bed in the middle of the night. Otherwise, everything else was fine.