The location was great! I really enjoyed some of services even though it was a long wait at times. Staff was nice and it was a really nice facility.

There was no fridge in the rooms. Parking was really expensive on top of paying for hotel each night. Service request were done slow there I had to grab things for myself cause it took a long time for it to come to my room.

Comfortable king-sized bed, Room Size for one person, my room had an amazing view, security, staff on 24/7, able to make a RSVP same night arriving before 1am, easy to find, close to Petco Park, Gaslamp District, Altitude Sky Bar on the 22nd floor, able to hold luggage for you (valet), 24/7 gym, pillow spray to help get a good night's sleep, etc.

I heard some gargling noises from the pipes - wasn't sure if it was the toilet or the sink - I think it was the sink when others may have used theirs in the building? I couldn't tell how to change the temp in the room easily - the buttons didn't really go up or down when pushed, but maybe it was b/c I didn't turn the air on completely until I woke up later in the morning to allow some cool air in since I wanted to keep the temp warmer at night.

Everyone that worked there was lovely and helpful. The rooms were clean and comfortable. The location is great especially if you are going to a game. Additionally it was very quiet for a Sat in the Gaslamp.

I find $65 per night for parking egregious for someone staying at the hotel. Yes you get in and out privileges, but it’s seriously outer limits. Any hotel charging more than $40 is taking advantage of their customers. Also, no refrigerator in the room is annoying.

It was a little overpriced. I expect a little upcharge for when a special event is in town but this was a little much. Nonetheless, the hotel was great, the staff extremely friendly, helpful, and accommodating. Hotel was clean and easy to navigate. Great hotel.

There were no negatives, except the restaurant and bar closed early for a Saturday night - especially with a huge concert right next door at the same night. You would think they would have stayed open past the end ng of the concert. Several people went up to the restaurant door only to be turned away.

Beautiful lobby, restaurant available although we didn’t go, comfy beds, beautiful views, stadium was literally across the street, full size shampoo, conditioner, and body wash if needed, it was great.

Our room did not have a fridge, not a deal breaker but couldn’t keep our drinks cold. Some reviewers were complaining about the noise outside but honestly it’s not that bad, I had a 10 year old and he didn’t even notice. We slept just fine. Unless you are an extremely light sleeper, it was just fine. They have a snack store but too expensive. An energy drink was $10! Bring your own snacks.

The bed is fluffy, soft and comfortable to sleep in. The location is convenient (near airport and in the middle of a lot of things to do). For just one person, the room was spacious, and the view was great (20th floor).

I only stayed for one night, so I don't have a lot to complain about but there were tiny little stains on sheets near the headboard if you stare really hard.

We were on the 21st floor, right across from the lounge. Very convenient, quiet, easy access. Bonus to watch Padre's play from the lounge windows. Clean, well maintained, and concierge service includes breakfast

Older stately building/decor, which could use some refreshing. USB charging areas for technology was lacking. Breakfasts could use some rotations of choice. Great location means $$$$.

The only issue I had was the reservation was under the wrong name! Booking.com had used my middle name as my last name and the hotel couldn’t locate my reservation when I tried to check in

Valet parking was $65

Decor rather dated, but perfectly adequate; Beds were comfortable (if a bit small compared to European standards - but that’s a common thing sadly - my adult sons found it very cozy indeed); location fabulous - didn’t have to walk far to find loads of great dining options; and we LOOOOOOVED the roof top bar - beautiful place to watch the sun go down; ideal place to stay if in town to see a baseball game (or catch a concert) as the stadium is literally a stones throw away - or an awful place if you’re not interested in either (neither happened during our 3 night stay. We overlooked the ball park & watched them setting up for a Fri/Sat concert set: there’d have been no peace whatsoever during the concert or for the hour or so thereafter - not sure what that would have been like for a non-attendee trying to get an early night, but I’m guessing not brilliant). We weren’t inconvenienced at all by 43,000 people suddenly appearing on the door step, so it was perfect!!

The AC in the room stopped working - so our last night was incredibly uncomfortable (and the penultimate wasn’t brilliant either).

The location was great and the staff was so friendly.

There was a line to the elevator to get our room when we got back in the evening. The staff tried to accommodate us and let us go ahead of people but put us in an elevator that didn’t go to our level. Everyone was incredibly friendly though.