Hotel Z is a true gem. From the moment we booked the place, we knew we were in good hands. We were traveling with our two dogs and had started our trip at the Margaritaville down the street, which was a disaster. We ended up cancelling our stay there because our dogs were getting noise complaints from barking and there were no solutions from staff to move us to a quieter part of the hotel or move us into a room that didn't have large gaps around the entire door so that our dogs couldn't hear every little noise. We ended up calling Hotel Z, as I had seen that they are extremely friendly, explained the situation and they provided a solution right away! They suggested, without us even asking, if we'd like to stay in a room down the hall, to avoid other guests. Let me tell ya, this worked! No more dogs barking and we could finally enjoy our vacation. Additionally, everything is spotless, the rooms are cozy and they gave us four free drink coupons for all of our hassles with the other hotel. I would highly recommend staying here (and definitely NOT the Margaritaville)!

I chose this hotel because it was one of the few low-rise options in the Gaslamp district, and comments were highly positive. I am very, very happy with my choice. The hotel is operating with the priority of customer satisfaction and happiness. The first night, I was unhappy in my room since it was relatively away from the fire exit and since the windows were not opening. Management team changed my room the next morning to a bigger one with openable windows at no extra cost. No breakfast is served yet free coffee is ready every morning in the lobby, along with cold or hot, stil or gas water 24/7. And you can take one of the many bikes the hotel provides as a courtesy. There are also umbrellas available if need be. Room and bathroom were clean; for example, the sink edges were, to my surprise, white and clean.

The color of the carpets seem a bit darkened. As a first impression, I thought the hotel may be not so clean but the beddings and the bathroom were very clean.

Hotel Z had so many special, personal touches that I loved. The welcome drinks, reusable water bottles, and bikes available to borrow were such great amenities! I really liked that they had liquid soap and body lotion dispensers. Not only is this better for the environment, but I personally like liquid soap so much better than the standard bar soap. The location was perfect as well. I was in San Diego to run the San Diego Half Marathon, and Hotel Z was a quick walk to both the start and finish lines. I definitely would stay here again and recommend it to anyone visiting SD!

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Honestly, Hotel Z has the comfiest, coziest, and warmest bed and bedding. The staff giving us the ability to get 2 free snacks or drinks was also really helpful. Having access to free, unlimited water helped us out on our trip immensely. Normally, I would be buying bottled water for our stay. The location was superb as we were able to walk to most places we wanted to visit and we were only about 15 minutes away from all of the museums. And hey! The staff were friendly and great.

I'm betting in the larger rooms/suites that there are microwaves and mini fridges. Unfortunately, in the basic room they didn't have those appliances. I rely on those heavily while travelling so not having them really hurt. It is enough of a deal breaker that I'd stay elsewhere at the same price point if they had a fridge and microwave. Also... Maybe it's just the location but the lack of a parking lot for our stay. I could forgive it if there was a deal between the hotel and a local parking lot, but there wasn't. We did end up finding a decent place to park but without the help of the staff. This info would have been nice to share with a hotel guest before they arrive.

I loved the entire stay! People say the rooms are small and yes they are, but they're clean, nice, comfortable, and so cutely equipped. I love the location as well. It's in the middle of everything. You can find food places and bars no matter which direction you walk. Overall, I loved everything they offered from the complimentary drink, to the bikes you can borrow, to the water bar, to the cute coffee area. I will definitely stay there again when I return to SD.

The only thing I would have to say is the room I stayed in had a see-through window straight to outside. I was somewhat uncomfortable that someone could see too much inside. Luckily the window faced an alley way that wasn't accessible to anyone but the employees.

The hotel is right in the heart of Downtown San Diego's Gaslamp District. Bars, breweries, and food are in mass supply here. Petco Park and The San Diego Convention Center are a 3-5 minute walk from the front door! The pineapple 🍍 theme is adorable.l and the bath robes are incredibley comfy. The complimentary drinks upon check-in as well as the free reusable water bottle are all fantastic extras for this super affordable stay!

Our room didn't have a view of anything except a wall but it didn't take away from the good. However, no affiliated parking lots could make parking very expensive.

Fantastic position in the heart of Gaslamp District walking distance for Seaport area . Quirky extras a pineapple water bottle which was refilled in the lobby, unlimited tea and coffee pods for a smart machine in the room and free bike hire. We loved the two single duvets on a double bed it worked well, fridge and microwave in the room. They only service your room every 2 days but are happy to give you fresh towels everyday. The WiFi was strong and free. We didn't park but it did appear to have parking just behind the hotel. They gave us free drinks vouchers from the fridge behind reception and also printed our aircraft boarding passes willingly without charge . I would definitely book another Stay Pineapple in another location if offered. Generally most of the staff we encountered were professional and helpful.

This is a city centre location, don't expect any sort of view. The air con unit in our very pleasant and light room 318 was in a low position next to the bed which was not ideal as it was a low cold draft when on.

Clean very friendly staff, the check in process was smooth. The room is set up very nice. They gave complimentary non alcoholic cold beverages in the lobby. The free refillable bottle that you can fill in the lobby was also pretty neat. They have the best bed linen and pillows i didnt want to get out of bed!

No parking was the only downfall

The room was comfortable and clean. The hotel offered some extras that really improved the stay—they offered complimentary drinks (incl alcohol), a water bottle for unlimited refilling of filtered water and free bike rentals. The location was close to the centre of action in Gaslamp but far enough to not to hear the noises.

The rooms are not very sound proof; you could hear the door slamming next door. There’s only one elevator so sometimes it’s a long wait.

The place was amazing!!:) Looks just like in the pictures.. The staff were very nice and helpful, especially Cynthia and Lulu! Thank you very much!!! I extended my stay twice because of a flight cancelation, and was very happy to stay at the same place! The room was very lovely, it was equipped with everything I needed, especially the coffee machine ;-) The bed was so comfortable, and everything was just wonderful! The location was perfect for me, right in downtown, close to public transportation, restaurants and shops.