The hotel was nice, with a nice setup with the swimming pool in de middle and the accommodation & rooms around it and the overall premises were well-kept with a beautiful garden-like style. They have free parking and a great (and free!) shuttle system running from early morning till late evening that conveniently takes you to and from the town-center so you don't need to bother about parking and can have a few drinks and not having to drive back. Also the coffee station in the lobby in the morning was great.

Facilities were nice and well maintained.

There was a $54 a day resort fee that was not disclosed anywhere till we arrived at the facility. $100 a day deposit for incidentals and a $54 resort fee takes a chunk when your traveling on a budget.

On a family trip to Miami we traveled to Key West for 4 nights. We had a Queen Suite for the 5 of us (2 adults & 3 teens). It was a perfect size. There was a small kitchenette with a sink, fridge, microwave & coffee machine. We had brought paper plates, paper towels and plastic cutlery (purchased in supermarket locally) and had a few basics for the hungry teenagers so having a small kitchen area was handy but we did mainly ate out. The hotel itself is really lovely, a very relaxed feel to it & well kept. Very friendly & helpful staff. The hotel is situated directly across the road from Smathers Beach which is absolutely beautiful. We also spent time around the hotel pool, which was lovely. There was road works directly outside on main road but still easy to cross over to the beach and we never heard any construction noise. Parking (free) was right outside hotel door on the grounds which was ideal. A free shuttle bus runs to the town centre and back to the hotel regularly, which was really handy & we availed of this service a few times! It stayed during Halloween week, it was extra fun and lively in the town especially on Duval Street which we loved! But also taking time to walk around the smaller streets & Mallory Square was lovely. We were staying on Halloween night & the room next door in the Hotel had music quite loud with some noise (which is expected, given the evening it was!). It was only early, around 8/8.30pm & having our own teens it didn’t bother us. However obviously another resident complained as we did hear hotel staff call to the room and ask them politely to turn it down and there was no more noise for the rest of the night. We were impressed with the staff dealing with it so quickly even though it wasn’t too bad and it was Halloween after all! We loved our stay in the Margaritaville Beach house, can’t fault anything. Highly recommend a stay here & Key West is beautiful. We’ll be back!

The room had no tower racks ir places to hang wet towels. As a reult we had to constantly call for fresh towels and wash clothes. Had there been a place to hang them dry. We could have reused the same towel cutting laubdry in half. J7st a couple hooks on the back of the bathroom door would go a l9ng way to save cost to the resirt.

Geared for fun and relaxation, the resort has parrothead themed decór and music. The pet-friendly policy meant our Pomeranian could hang out with us in the public areas and make friends with children and adults. The restaurant was good, the staff were great, the pool with prowling iguanas was fabulous. Little things like hammocks & cornhole sets reinforced the R&R vibe. The concierge was super helpful getting us set up for activities and recommended restaurants. The downtown shuttle was a great convenience and Luann the driver especially deserved kudos. It was a nice touch having limes, lemons, and oranges in the ice-dispensing area, though the ice was dumped , frozen solid, in bags and had to be smashed up to be usable — see below about maintenance issues, as those employees seemed to have little supervision or structure.

The bed and couch surfaces were too hard. A firm mattress is good, but it needs cushioning on top. We both woke up feeling beaten up most mornings of our two-week stay, and the couple of evenings we wanted to relax and watch a movie, the rock-hard, right-angled, armless chaise that substituted for a couch made it less than relaxing. Also, maintenance seems deferred. The shower drain flooded the bathroom; the barn-style bathroom door dropped a heavy piece of hardware which fortunately no one was standing under; the ground-floor elevator entrance had a broken grate covered by a rumpled mat which was a trip hazard—other small things like that.

Just across the road to Smathers Beach, very well located to enjoy the beach. Room was well furnished and in good taste. Pool was very pleasant and complimentary coffee in the mornings was a plus.

Pool bar and restaurant often had too few servers, we sometimes had to look around for someone to ask for a drink, and food took a long time to reach us.

I visited with friends and we all flew in from different states. We were able to drop off our luggage and explore until we could check in or Fly out. Complimentary shuttle to and from the airport is included. There is also a shuttle down to the Wharf area which leaves on the Hour until 11pm. The Beach is directly across the street. And the pool is heated and enjoyable. We went around Christmas and the lobby looked beautiful without going overboard on the decorations.

The grounds are small. But again, the Beach is across the street. No convenience stores near by. I would of liked to have stocked our fridge.

Margaritaville Beach House Key West was a last minute find so that we could meet our friends from Wales. We are so glad we found it. The staff was extremely friendly and helpful. The shuttle ride to and from town was very convenient and we used it often. We also were able to use the airport shuttle to and from so that we didn’t need to walk or take an Uber. We were very happy and would definitely stay again!

There was nothing that comes to mind that we didn’t like about the property.

Bed was comfortable, and the room was clean. Having a safe, ironing facilities, refrigerator and microwave was good. Beach is just across the road and a shuttle to downtown runs every hour and picks up downtown on the half hour from 9am to 11.30pm. We used this daily. Bikes are available for hire at the hotel also. Restaurant is excellent and so is the bar. Great staff. We had to stay an additional day at the hotel and they managed to keep us in the same room which was excellent.

The safe was not working on arrival, they were quick to attend to this however, the safe continued to show low battery every other day and so was frustrating having to sort this out, staff were quick to attend to. Also we experienced issues with the internet service, after the first 48 hours which is free you have to log on every day to use. Again sorting this out during our stay did eat into our time and was frustrating. The bathroom door handle was loose and came off, this was reported on the first day.

The rooms are spacious, cozy, and beautifully decorated. The regular shuttle bus to the old town is a great plus. The food is excellent. The atmosphere was relaxed, and the staff was very friendly.

At busy times in the morning and evening, the service in the restaurant was unexpectedly slow, but it was no big deal due to the great atmosphere and staff.