The staff we encountered were wonderful: kind, helpful, and very friendly. The breakfasts were great - lots of options and good coffee. The room was quiet, and the bed was very comfortable. The shower and bathroom were clean and well appointed. It was great to have a refrigerator and microwave in the room, too.

There was a security guard on staff over night. One night we arrived home form dinner to discover the entry doors locked. A staff member opened them for us, and informed us of an altercation that had occurred in front of the hotel (not between guests.) The area surrounding the hotel was a parking area for trucks. We did not feel comfortable walking around the grounds of the hotel.

Nice hotel and very friendly and helpful staff. There is an available shuttle that will take you anywhere within 5 miles of the hotel. The clerk at the front desk gave us a list of restaurants that were within the 5 mile range. The shuttle driver gave us a few recommendations and the restaurant that we chose was fantastic. We called the hotel when we were done dinner and the shuttle came back to pick us up. This shuttle also brings you to the cruise port but book early as it fills up quickly. We would certainly stay at this hotel again.

Really friendly customer service! Front desk attendant (I wish I remembered her name) was quite helpful in making food recommendations and in providing what we needed for our room. She was just great overall. That's the type of people customer service needs. We were also checked on periodically by the manager (we assume he was the manager or supervisor). Overall lovely stay, great breakfast.

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The staff was really nice and helpful. The check in process was quick, as well as check out. The room couldn’t have been more perfect. I booked a two-queen bed room for my sister and I. It came with a microwave, coffee maker and mini fridge. The room was very spacious and clean! We only stayed for one night because we were visiting for a concert, but if I ever need to stay in the Amelie Arena area in the future I will definitely book this hotel again! Bonus points: it’s about 9 minutes away from the Arena depending on traffic. Which is super convenient!

I was skeptical of location of this hotel as I pulled into the parking lot, but as soon as I walked into the lobby the front desk staff couldn't be more welcoming, helpful, answering all my questions of concerns and made me feel assured of choosing this hotel. It was a shirt drive to anything you could need or want to explore. Over all a pleasant stay.

I loved the property I normally never have a problem except for this time. The breakfast was simple felt like there should’ve been more options and they were serving spoiled milk.

I didn’t like that I had to have the receptionist open the door for me after hours. I had a situation where I walked to my car and came back in to have breakfast the front desk receptionist asked me for my id and room number I felt like she was profiling me and I didn’t see her ask anyone else for that information.

Was in town for Frozen Four hockey. Great for getting around Tampa. We managed to avoid the often congested Route 4 by using Broadway and Adamo roads to city of Tampa which are about 10 minute drive. Those roads don’t have tolls. If you need snacks, gas, or drinks, Wawa store is an easy walk next to parking lot. Staff is outstanding, always there for assistance with questions or issues. It’s easy to get out of Tampa from hotel to go to Orlando for its parks or airport which is a little over 1 hour away.

Swimming pool is kind of small but still nice to use on a hot day.

Pleasant contact with all staff. After check out, I was notified I had left something behind. Assurance given that item will be available for pick up when I return. Mike, the shuttle driver is excellent. He gave excellent directions for pick up, and city information.

Cannot think of anything that was disappointing about this hotel.

Staff were very friendly and welcoming. The room was spacious and the bed was very comfortable! A very quiet room too. It was extremely clean and cleaners came in everyday. The breakfast was a little basic, would have liked more fruit & fresh food however the cinnamon buns were delicious!!

The staff were so friendly and very helpful especially the 2 lovely ladies on reception and Mike the shuttle bus driver. The rooms were lovely and the breakfast was much better than we expected

The area didn’t really have anything within walking distance and we had to use an Uber each time