We had a convenient and comfortable stay. The location is perfect to move around. Its accessible to everywhere, bus stop and train station and near the airport. If I had a great experience and a beautiful stay with them. Will surely recommend and book with them on my next visit.

If I am to suggest on how it can be better, since the rooms come with a kitchen, they should provide at least the basics like cookware and dining ware even just the basics. For travelers like me that came from different continent, it is impractical to get supplies like pans, etc because we will not be able to take it home afterwards. It will occupy so much in our luggage allowance when we fly back home. Another would be, at least they have a daily housekeeping that will ensure tidiness in our room and fresh towels. The sheets can be replaced every 3days not necessarily every day.

CLEAN ROOM, HAVING A REF AND A MICROWAVE IS A PLUS AND OFF COURSE THE ELECTRIC STOVE IF YOU WANT TO COOK.. THERE'S ALSO A NEARBY PARK , SO IF YOU'RE BORED IT'S A GOOD PLACE FOR AN AM/PM WALK. WALKING DISTANCE (LIKE 10 MIN) FROM SEVERAL RESTO, TARGET AND ALL STATE ARENA. I JUST WISH THEY WOULD PROVIDE MORE THAN A BAR SOAP. OVER ALL ITS A GOOD PLACE.

Good day! My colleagues and I visited the beautiful city of Chicago from February 21-23, 2025. We stayed at this hotel and liked it, It has excellent staff, namely managers Wendy and Rebecca. Thank you for your warm attitude, you made our trip unforgettable with warm memories. We are scientific interns from Kazakhstan in the USA. Best regards, Akmaral.

If you’re staying in Rosemont for a concert this is the perfect place, it is walking distance to the arena! The room is big enough for me with kitchen. The transport is convenient if you don’t have a car as it is in front of a bus stop.

None

How cheap the stay was compared to other hotels around, how nearby it is to shopping centres and restaurants

The mattress was a little too firm for my tastes, and the pillows were a little too soft for my taste, but that doesnt really diminish my experience here in any way

Staff were very friendly and the room and building itself was very clean.

When I checked in I was informed that this location is also a residence so there would be no dishes of any kind. Confused as to why that is. That information would have been useful at time of booking so items could be brought. Luckily we were only there one night.

Walking distance to our destination. They gave us an extra hour after check out.

No coffee anywhere. Never had stayed where the front desk was closed from 10pm to 10am. Yes there was a phone to call if needed anything.

Samantha was absolutely amazing. Very helpful and made us feel comfortable at all times!

No breakfast

During the week, there was a problem with plumbing and they sent maintenance right away to fix the problem, which was impressive. Also, when I needed supplies, they were very cordial and receptive to my needs.

All of the front desk staff were very nice. Except, on my last day the front office clerk didn't even say Thank you for coming, nothing. She was very rude. I don't remember seeing her there often, but the regular front desk staff treated me with kindness and respect.

The Manager Jasmina in 1201 Blg was really nice. But the heavy set guy in 1209 blg that working on Fri around 5:30pm. His attitude was very foul. He was interested looking at the tablet than talking with me. His responses was cut and dry. He will run customers away. Eventually he told me I was in the 1201 bldg.

The guy in the 1209 blg on Fri had a nasty attitude. He should not be working there. He is going to run your customers away. I am so glad I ended up in bldg 1201 East toughy. My weekend was great.