The hotel is close to the airport and there is an airport shuttle every 30 minutes. The driver is extremely nice. So I used the airport shuttle to go from the hotel to the blue line train station at Terminal 2 at the airport in order to travel to downtown Chicago. The room on the 9th floor had beautiful views just as I had requested. In the room there is a microwave oven, refrigerator, coffee maker and a kitchen sink. There is a TV set in the living room and another one in the bedroom. Near the hotel there is McDonald's and a 7-Eleven convenience shop. The front-desk staff at the hotel were fabulous!

The daily USD-75 room deposit.

I really enjoyed my stay. The room was spacious, clean, and very comfortable. The free airport shuttle every 30 minutes was a great convenience. Breakfast was delicious, and the restaurant staff were incredibly friendly and professional.

Yesterday at the reception desk, unfortunately, there was a small issue with the breakfast voucher — I had to remind the staff in order to receive it on time. Additionally, I had to ask separately for water, as it was not provided initially. I hope that such details will be taken into account in the future for the greater comfort of guests. Overall, I would like to note that the service was very pleasant in other respects.

Location and airport shuttle were great. Staff was welcoming. We also appreciated the late checkout time (noon).

Two days before our arrival, we were notified that there would be a $26 charge for parking. This should be built into the cost of the hotel price, not a surprise add on. It felt a bit like a bait and switch - a way for them to make the price look cheaper than it really was. The hotel room smelled as well and the sheets/comforter on the bed weren’t very comfortable.

Loved having two separate bedrooms with a door inbetween them.

Accessories like the garbage can were reallllllllly low-quality. It felt rundown, and the garbage can & towels were a good example. The door between our rooms had also been kicked and the wood chipped significantly and repainted…but it had a rundown-feel. The bed wasn’t comfortable—it sagged. I can’t remember the last time I encountered that at a hotel of the level I’m used to staying in. The free airport shuttle was taking longer than we expected in the morning so we took an Uber. I didn’t see free coffee/tea bar though there was a free $5 credit in the shop area. As they didn’t have unsweetened iced tea or hot tea, I would have preferred the coffee/hot water set up most hotels of the level I stay at offer.

We came into town for the rivers casino and of course we had a great time! This location was so close and conveniently in areas of food, gas and airport. Front desk staff were so nice and friendly. They called us when we got into our rooms to make sure everything was good! The king size bed was soooooo comfortable omg i need that! The room was huge and overall nice! Not loud so we got great sleep and had such a wonderful stay.

Only ONE thing wrong. The only thing honestly was the shower. Needs an update since the water came out all different directions and it was painfully hard with pressure. The water also kept coming out and on the floor due to the design.

It was close the airport and the shuttle was quick and easy to got on. We also booked a roll in shower room and were happy with the shower. We also liked that the beds were not right next to each other giving us more privacy.

The biggest thing I didn’t like was the fact that if you want to park long term it is expensive, or you have to book with them apart from booking. We ended up getting parking somewhere else. I also wonder why a handicapped room did not have any table or desk that a wheelchair could get up to, so it was hard for us to eat, the takeout we had gotten.

Very comfortable. I’d been on the road all week, and this was the best hotel room I stayed in for the price. Rather cozy. Friendly staff, good bar/restaurant.

Possibly they need to add more peak-hour staff at the registration desk. It seems the hotel was built in maybe the 1980s, so some of the engineering seemed a little dated. Also, I would encourage the hotel management to lobby the community on two things: 1) A better quality walking path to the ORD Multimodal facility. 2) *Weekend* commuter rail service between the city and the “O’Hare transfer” METRA station, which is close to the hotel.

Loved the convenience of being close to the airport, the free and regular shuttle or the inter terminal train, which ends at the car parking area and is then just a 5 min walk to the hotel. The staff are excellent, rooms clean and if you don’t have a car, there’s a railway station literally out of the back door, although a bit sketchy as to its timings as mostly for morning and evening commuters.

I would like to see a buffet breakfast area and not the sit down and order affair they have now, with a 3rd party supplier !

We only had 1 night at the hotel, a stopover. The proximity to the airport was important as was the shuttle service. The staff we met were all very friendly and efficient. The shuttle ran to time which was great for us and our late arrival and early start. Cannot remember the bed, but had no complaints. Would consider staying here again, if necessary.

Cannot think of anything.

The staff were very friendly, the room was spacious, and the location was excellent. I recommend travelers arriving by plane walk from the rental car center to the hotel—it takes about 5 minutes and is more efficient than waiting for the shuttle, which only comes every 30 minutes.

When I lifted the bed cover, I found a lot of small debris underneath. It felt prickly, and I wasn’t sure what it was. I hope the room cleanliness can be improved in the future.