I liked the size of the room, the fact that there was carts to take up our luggage, the kitchen in the room, and how close we were to UK Hospitals as we were there for surgery for my husband the convenience of being able to to leave the hospital and relax and shower and have a meal in peace and quiet was amazing to thank you, the staff was friendly and quite helpful ,

The room was large and clean. The staff was very friendly and helpful. The breakfast was really good. There were premaid sandwhiches and egg bowls. You could pop them in the microwave and cook them. Fresh made waffles, oatmeal, oranges, apples, yogurt and cereal. The only reason it was not a 10 is because they did not seem to use any soundproofing when building this hotel.

The noise. We could easily hear through the walls and even worse it sounded like a herd of elephants were on the floor above us.

Staff was friendly and very helpful from booking to checking out. Good location, close to U of Kentucky, places to eat and shop. Room was nice and very comfortable (we booked King Suite). Breakfast was great with variety of choices. The beverage counter that available 24 hrs was very helpful.

Dalton was exceptionally helpful and gave excellent customer service! Each staff member we came across smiled and asked how we were. The room was great both in size and cleanliness. Breakfast was very good and had several options to choose from. Upon arrival, could tell how clean and well-maintained the facility was. Exercise room was impressive.

All was great except for two nights straight, we were kept awake with obnoxious beating and running around from the room above us. It would start at 9:00pm and continue until 3:00-4:00am. Old-fashion courtesy knock on ceiling did not phase them. When brought to front desk, they informed we were not the only ones complaining. It would've been great if the group(s) causing the noise had been given final warning and then, if it continued, asked to leave.

Very comfy bed,shower and bathroom was awesome. Breakfast was excellent.

Large person with very long hair at front desk talks too much. Trying to watch and listen to the TV while eating breakfast was impossible due to load continuous blabbing.

Close to everything

Everything was fine except room was near back entrance- could hear door opening and shutting until 3 in the morning. Then on the last night, loud banging woke everyone up - some guest heard someone scream. Very disturbing - felt staff there until then

The room was a nice size.. it had pretty much everything you need.. living room kitchen, nice size bathroom and bedroom..

I didn't like that the body wash dispenser was broken when we arrived and not changed out.. so Apparently the cleaning ladies had to known because it was laying on shelf in shower.. so I had to buy body wash.. which really wasn't a big deal..

The beds were extremely comfortable and the room had almost everything you would need for an extended stay. We liked all the storage options and amenities. There was a nice lounge area with a fire pit outside. Everything was clean and smelled nice. The front desk staff were all very nice and informative.

There were ants in the bathroom. The shower had a very creaky floor and was a tight fit. The sink sprayed water all over the counter and ruined a few snacks that we had laid out. All minor inconveniences, but the biggest inconvenience was that we were put in the room right next to the elevator and an ice machine area that was apparently under construction. We were woken up by everyone going downstairs for breakfast and then what sounded like circular saws on metal for over an hour.

We like the spacious clean room and comfortable bed

The breakfast was horrible, mostly all carbs. I am Celiac my only option was an egg omelet with too much cheese and over nuked

I liked how big and spacious the room was.

Only thing was the style of breakfast wasn't what I like but plenty of restaurants in the area. But my wife did enjoy the croissant sandwiches