Everything!!!! The location was perfect. Right off of Canal Street, not to far from Bourbon Street. The hotel was very relaxing. It didn't give me that big chain hotel feel which can be overwhelming when it comes to service. The room was exactly as pictured and comfy. It was three of us and we still had our personal space. The check in process was very simple and the front desk staff (don't know names)was very helpful and professional. The hotel had good breakfast and coffee. (Thank you Ms. Tishe and her co worker for keeping the coffee station hot and prepared all day. Also Jeff the bellman was very courteous and entertaining.(Thanks for the popcorn Jeff) lol. The hotel staff was excellent making sure the public areas were cleaned and maintained and any issues that arose were addressed. The housekeepers were the best making sure we had supplies even if we didn't need our room to be cleaned. Last but not least, the manager Adam was very professional and helpful during our stay!!! He referred us to some wonderful places to visit. I can honestly say that my stay here was wonderful. I am mad I didn't know about it before then, but I'm glad I did. My friends had a good first time in New Orleans. It didn't feel like staying at a hotel, more like a family member's home. I will surely recommend this hotel to anyone I know visiting Nola.

The fact that I had to leave Nola so soon.

Perfect location, walking distance to French quarter and Bourbon Street, many restaurants and stores around. Staff was helpful. Breakfast really good, several options. Late check out and luggage storage were available. There were 2 vending machines, one for snacks, other for soft drinks and water. Ice machine also available. Good size and clean room, good quality amenities (shampoo, hair conditioner, soup and lotion). Good pillows and mattress.

Noisy AC. First night, a loud noisy coming from the bathroom and it was the toilet vibrating, assuming from the AC ducts from downstairs room but not sure. It kept me up most of the night and I complained next morning. They offered another room and it was resolved.

I stayed there May 3rd and May 11th 2025 for cruise with Carnival Liberty who's port wasn't to far away and I loved everything about it!!! Walking distance to a lot of attractions (Bourbon St and French Quarters) and a lot of great restaurants. The staff was extremely helpful and friendly and went out of their way to be sure I was happy and taken care of. Rooms were very nice with comfortable beds. Along with very good hot breakfast bar. I loved it so much that I have booked my next cruise out of New Orleans again for November 2nd - 9th 2025 and will be staying there again November 1st and November 9th can't wait

The fact that I couldn't stay longer and had to go home

We stayed in room 812 which was a handicapped" room and we had lots of room and lots of bathroom area - air conditioning was perfect, bedding very comfortable - I WANT TO SAY THE BREAKFAST WAS WONDERFUL!! - MISS TISH AND HER ASSISTANT TISH (YES, SAME NAME, LOL) WERE ABSOLUTELY WONDERFUL - ESPECIALLY MISS TISH. DELICIOUS PASTRIES, YOGURT, FRESH FRUIT, PANCAKES, BISCUITS!!, EGGS, BACON, TURKEY AND PORK SAUSAGE . AND DELICIOUS COFFEE, FRESH! - VERY CLEAN AND LARGE EATING AREA. WE LOVED IT, AND THANKS AGAIN TO MISS TISH!!!

We had no complaints at all!!!!!

This was my third stay at this hotel. The staff is always helpful, courteous and accommodating. The breakfast is very good. Hot selections like eggs & sausages along with cold cereal. They have coffee available before the regular breakfast hours which I really appreciate. The in-room coffee is also a plus. The hotel is clean and attractive and centrally located a few blocks from Canal Street and the French Quarter. The rates are reasonable. The restaurant next door, The Ruby Slipper, is great for breakfast/lunch/dinner. Great vibes there and very friendly.

N/A

Loved the hotel, the room, the location and the breakfast

Parking, we were told where to park, we would be assigned a parking number, and it would cost $40 per day. When we arrived at the parking lot there were no parking available and no one was there to assist us, once we returned to the hotel to let them know, they sent us to another parking lot and there was no one there to assist us either, we drove around for maybe 1-2 hours looking for parking. I hope that will be improved when I return.

Location, bed was comfortable, had a safe in the room.

No chair other than an office type chair. Kind of small room for a King size. The included breakfast was good, but if you weren't there by 9am you didnt get any even if people were still there eating they pulled everything. The description states $30 deposit at time of check in and was actually $30 per day.

The staff was very friendly and easy to talk to, the bedroom was very comfy. Location is perfect. Breakfast is good enough (too bad the potatoes are only on the weekends cause they are GREAT)

If you're sensitive to noise it might not be the best place to stay. The ice machine made noise every 20min or so, you can hear people in other rooms, a looot of people talking loud and slamming doors, and you can hear crazy drivers all night long. That being said, the location is perfect as you're close to everything!

Breakfast was filling and more than adequate. Everything was fresh and tasty. Ideal location on the opposite of Canal Street to the French quarter and one block from Caesars and Saks Fifth Avenue. Sazerac distillery is across the street for free tour of the facilities and a tasting. The room was large with two large double beds, air-conditioning, a safe and plenty of room in the closet. The staff was very friendly and helpful.

Nothing

Really comfy decent sized bed, decent sized room too so plenty of room! Location was pretty central so convenient for everything you need! The toiletries randomly were also fab, the hair products worked really well with my hair for some reason.

Bit of a slippy bath tub so just need to be careful when getting in and out but there is a bar to grab when showering. The main road just outside the property can feel a bit dodgy at night but I never had an issue, just exercise a bit of caution. It’s next to some other massive hotels so seems fine, just be careful