The entire staff was very pleasant and genuine. We ate breakfast every morning at the hotel. I orders were familiar and kids menus waiting at the table we liked. Our kids looked forward to this each morning. The gym for me was absolutely fantastic! It fit every need I have as a fitness competitor and coach. I was able to stay completely on track! Just an all around great stay.

lol I don’t know lol Maybe microwave in rooms, but the extra walk is good for you.

The building is quiet and the staff are courteous, I particularly enjoyed the room.I got as I have slight mobility issues And it was designed specifically for people with those

The bed was not as comfortable as I would have liked, But I think that's just a matter of my own personal preference, Not. An indictment against the staff and company

This hotel is amazing and the staff are super friendly and helpful! Our first night we were woken up by what I presume was a fan vibrating the wall, reception moved us room straight away which solved the issue, breakfast was amazing and Holly was really friendly, the swimming pool was nice to take my son too, and for check out my husband was feeling sick and they offered us check out at 12 which is greatly appreciated! The rooms are extremely clean! Both rooms we were in were such a high standard of cleanliness and the huge bathtub was a nice addition! There is parking here aswell for hotel guests which is nice to have, pull out couch was comfy aswell, cookies in check in were yummy! Maintenance are quick aswell, we needed him to turn of the accessible alarm that was pushed accidentally. I would absolutely come back here again!

Nothing

Love the location, price wasn't too bad either.

Wasn't able to leave tip for house keeping staff. They did a great job of keeping job clean for the most part. Room could have used a good dusting

Very comfortable and excellent location. Breakfast was definitely the best I've had from hotels of similar caliber. The room was very clean, and the beds were comfortable. Staff was helpful and friendly.

location air con very quiet and cold if you needed it good facilities pools were nice clean

room was a bit small for a family but it was fine overall initial attitude of staff wasn't great when it was a booking.com mistake, however, after that was resolved they were excellent

My only complaint was the coffee maker didn't work. Everything else was perfect.

Broken coffee maker.

great location, very clean - nice restaurant lounge area. Very good value.

WiFi - trying to get work done -- was difficult and slow.

Me and my mom stayed there this past weekend while we were in town to attend the Nantucket Christmas Stroll. The location is very convenient to the Steamship Authority. We called an Uber which arrived very quickly and got us there to catch the ferry in 3 minutes! The room was clean and comfortable. The beds are super comfortable and we both had two wonderful night sleeps. The front desk gives you warm chocolate chip cookies with walnuts at night which are so delicious! I would say overall we had a very comfortable stay as far as the location of the hotel, the price, and the staff.

When we arrived to check in there was not a bell man or hotel worker in sight who helped or offered to bring us a cart or to help us bring in our luggage from the car. The same thing for check out.

The room was spacious, and we loved the bathroom. Very clean there. The hotel itself was lovely, quaint but good environment. Staff was friendly and attentive to our needs

We found large bug in our bed the first night. The noise--but it was a busy weekend Problems with our room key throughout the visit