Staff was very cpurrtious, friendly and attentive..

Our remote quit working late so we just manually turned off the TV. I. The morning the desk staff did not have any batteries to fit the remote to see if it was a simple fix. Maintenence did not come in until 9am. We checked out before then.. Also had to take a quick shower or flood the room. The shower curtain too little and didn't hold the water in from the shower. Desk clerk stated it is a known problem. And common complaint. They have been talking to cooperate but they don't see the problem with the currtain and the shower

Good location, excellent shower, nice open closet and extra hooks on the wall in the entry to the room, good water temps and pressure, flowers planted along entry driveway

All 4 pillows per bed were lumpy - bedding was rough quality, toilet paper falls apart, water spurts out of bathroom sink when someone in another room is using water, bathroom lighting needs extra light on the ceiling, back parking area is a bit scuzzy, breakfast a bit boring - same each day and quality of eggs and sausages varied from soft to hard.

The room was very clean and n ice, liked the balcony

Upstairs vending machine down the whole time we were here, the picture of Hotel on website isn't the same as the building actually is. It's only 2 story high building. So we weren't going to get a high enough floor to see the lake really good but we did have a small view

Perfectly located in relation to all the sites we wanted to see. Close to the lake, 5 minutes from downtown, no more than 10-15 minutes to every type restaurant you could want.

It is a little dated and could use some new carpet, especially in halls and steps. It is on 2 floors, we assumed there would be an elevator, and there is, but it is tiny. Fortunately we didn’t have much luggage so we could fit into it.

The hotel is close to downtown Petoskey. The room was very clean which is a huge criteria for me and the staff at the front desk were friendly and helpful. The breakfast and coffee was a nice bonus. Lastly, the room was comfortable and spacious. I would definitely stay here again.

The room was clean and nice. Jacuzzi large enough for two was nice. Bed was comfortable. The room was quiet-no footsteps from above or loud voices from the hallway or "neighbors". Breakfast offerings were eggs, sausage, biscuits/gravy, cereals, muffins, fruit, etc. It was good. The hotel is close to everything. Shopping, wine tasting, casino, tunnel of trees, beautiful area to visit.

Couple of small things. The door was very squeaky when opening-just needed a little oil. The toilet seat needed to be tightened up as it moved around a bit.

The property was very clean you could tell they just replaced the carpet and painted it smelled brand new. The staff was very nice. We really enjoyed our stay.

The only thing I wish they had was a laundry service for wet clothes I think that would put them even higher in my opinion.

Hotel had a great location! The room rates were excellent. Lots of things to do nearby. Great free breakfast everyday! Un

I liked it all !!

Room was very clean, they even wash the bedspreads! Breakfast was good and plentiful. Staff was friendly and accommodating. Would recommend.

The dark drapes in our room did not close all the way, especially since we were on the ground floor. I brought it to the staff's attention and I hope they will respond accordingly. I did mention a nightlight in the bathroom because it is very dark. I didn't want to leave the bathroom light on because it looks like an expensive light bulb to change.

Lots of room, affordable, great continental breakfast actually one of the best breakfasts I’ve actually seen in hotels. Accommodating as much as possible.

No elevator I’m a family of 6 and it was rough dragging all there stuff up and down. Pool and hot tub in poor condition water was really hard.