Breakfast was fab! Loved the pool, hot tub and sauna! Really great you offered limo service to casino and local restaurants/shopping! Had a balcony view of the valley (pic included). Staff so nice and ready to serve their visitors. Also appreciated the casino coupons! Wow!

We are retired and really can't afford $300 a night. We stayed there because my sister was sick and we didn't want to stay at the house. Better deals for us seniors would really help! Also the mushy foam topper on the mattress was uncomfortable and made my back sore. 🙁

Hotel seemed new or refreshed. Very clean, spacious rooms and good amenities. Friendly and helpful staff. Kitchenette had a full sized frig/freezer. Laundry on site. Free shuttle available to various locations. Location made it easy to get to nearby activities. Nice view from rooms on backside of hotel. Bathroom scale, laundry basket, magnifying mirror in bathroom. Good lightning in room.

Nothing.

It was ok. Too many children running up and down the hall. I understand sports teams need to stay somewhere, but need to be monitored more closely for the guests that are not part of the teams.

It was ok. The main issue was with a wake-up call. We woke up on our own. We ordered a wake-up call so we had time to drive back to Lansing, so our guest could make her flight. No wake-up call was given. Fortunately, when we got home, the wake-up call was on our home phone!!! Clearly, someone made an error.

The views were amazing! The fall colors were at peak, and it was beautiful to see off the balcony of our room! The staff was super friendly. Fresh cookies and water when you check in. The best part was the free limousine service the hotel offered! We went up to the area to celebrate my birthday so it was an awesome suprise!

The ceiling fan was very loud, probably off balance. It was great there was one in the room, especially since we sleep with a fan at home, but it would have been even better if we could have used it. It wasn't enough for us to ask for it to be fixed or anything. It was a nice to have, but it was definitely not necessary

They couldn't find our reservation from bookings.com. they had one room left. A suite and they were able to give us that room for our bookings.com rate. I'm not sure what happened to our reservation, but because I had confirmation info they too care of us.

It was clean and comfortable. Parking isn't that great in the winter when there is a lot of snow. I would stay there again.

Staff so friendly! Location is ideal Love the limo option - so fun! The check in is easy and they always make us feel welcome-it's my favorite place to stay in my favorite city! We visit a lot! Breakfast always great! Water bottles are a nice addition!

nothing

Clean and well maintained. Courteous staff, great breakfast selection, a lot of spots to sit, the limo was a nice feature so we could go to dinner and not have to drive. Great rooms with great amenities.

The TV kept saying no signal with a blue box roaming to screen.

Breakfast was fantastic, more than expected: eggs, bacon, sausage patties, omlettes, cinnamon rolls, yogurt, pancakes and more

Pool and hot tub were cold, supposed to be a heated indoor pool. Not as cold as the lake though.

Location good, with nice terrace over looking green view to enjoy breakfast or evening drinks on. Nice indoor pool and spa. Staff friendly and gave us free laundry powder for washing. Coffee, tea and hot chocolate available all the time in lobby.

Not in a location with a walk nearby. Complimentary apples looked nice but tasted horrid. Whole price pretty steep for a chain hotel.

The breakfast was great, fresh, healthy food options. Adequate space per customers and clean. Good location.

The parking was not the best, very limited with a few big trucks taking multiple parking spaces. The bathroom door stuck and after the room heated up because it was cold outside side, then the air conditioner was turning on instead of heat as requested. We did tell staff and she said she would have it looked it.