Good. Would have liked more fresh fruit - banana or apple Omelette good, scones - perfect size and tasty

The chair in room was very uncomfortable. I do use chair and side table to watch tv and eat The app for room check in/room selection/room key did not work. Initial room- ground floor facing parking lot. Felt unsafe. Asked front desk to change. New room 4th floor facing water. Attendant changed room with no questions, no attitude (I didn’t give reason) excellent service!! If app worked I would not have had to change.

Great location on the main street through Petoskey. Tons of restaurant options and shopping near by. View of the bay close by is beautiful. The bed was very comfortable and everything was clean! It was nice having an ice machine on our floor. The room had a refrigerator, which was a nice bonus.

We stayed on the first floor and the hallway was freezing cold. The door to the patio in the room didn't have enough covering with the curtain so some light came through, but not too bad. The view of the bay from the room would have been better from the second to fourth floors. I didn't think the room should be sold as bay view as most of the view was of the roof of the business next door.

Awesome stay with 2 suggestions- bathroom door won’t lock somehow the design was not too comfortable, sliding door had gaps and won’t lock. Secondly- we are from CA and very new to area , we were expecting the rack which usually displays all near by attractions so we can plan our day. We were lost on how to plan our day in the beginning but, Front desk staff was awesome who helped us with this by printing directions to go around and list of restaurants around. It helped a lot. Thank you.

Mentioned above, just suggestion. Stay was awesome

Very convenient location. Upper three floors have possible viewing of the lake down the hill. Breakfast was adequate - standard for these hotels. The room was very clean, smelled good, all necessities stocked and sheets were comfortable.

Didn't care for the sliding door that covered either the closet or the bathroom. Would prefer a normal closing door for the bathroom. There is really no need to cover the closet/clothes bar. The breakfast omelet was on the cheap side of things, and decidedly dry even at 7am .. scrambled eggs probably would be better.

Breakfast was awesome. I had an early meeting and she opened up the pool area for me about 45 minutes early. Would definitely stay here again. Beautiful view of the lake outside half of the room w. Friendly staff in the evening as well. Ends up extending my stay an extra day because of my long drive.

Tiny bit loud inside the rooms just because people were walking up stairs of me. Not a big deal. It goes with the territory when a hotel is built out of wood.

Location, staff, cleanliness, and breakfast were all wonderful.

Based on similar lodgings that I've stayed at across the upper mitt over many years, this is one of the highest in price for minimal amenities. While I appreciate the overall quality, the cost is not justified. The exercise area is minimal. The only perk was breakfast, and I paid extra for that. Overall, it was another gouging rate that prevented me from staying longer.

Friendliness of staff, location, cleanliness, pet friendly.

The chair in the room was terribly uncomfortable. My husband has a physical limitation which requires him to occasionally sleep upright in a chair. This chair had no arms on it and had a forward slant to the cushion which made it nearly impossible to use.

Front desk staff was very friendly and helpful.

Breakfast was a little sparse compared to others I've seen. Also, the parking was very limited and we had to be directed by the desk staff to a possible location while it was snowing very hard (see earlier comment regarding awesome front desk staff).

For it being a family room they have very small trash cans. Upon moving the couch/ pull out bed we found a large toenail clipping and potato chips, there was obvious damage to the bathroom shower ceiling and blood was wiped on the side of the open and partly used toilet paper roll (which we promptly tossed). The breakfast was outstanding and staff were very polite.

Breakfast available when I got out of work at 730am, so I could eat before going to bed.

Despite having the sign on my door that said I was sleeping, I was placed close to the elevator and could hear everyone and everything they said coming on and off the elevator. Also, housekeeping knocked on my door to clean my room at noon even though I had the door tag saying I was sleeping.