A most beautiful hotel in an amazing location! The hotel was so cute and quaint! Felt like I was staying there around the turn of the century! Hotel room was nice with comfy twin beds for hubby and me;) Breakfast was absolutely delicious with plenty of pastries to choose from along with hard boiled eggs and make-your-own toast with butter, jelly and peanut butter. Coffee and oj were fresh and delicious. Staff very friendly and helpful with tips and ideas of places to eat and things to do in area. The Bay View neighborhood was absolutely beautiful to walk around!!!

Only complaint was that the restaurant/bar was closed Sunday and Monday so I had to hop in my car to go and get a beer/wine for the hubs and me. Not a big deal, though.

We had a very nice meal for dinner the first night. The room and the hotel are charming, if old. No elevator but college students to carry your luggage up the stairs. It was quiet and welcoming and a step back into the past when people stayed in places such as the Terrace Inn. The location is wonderful with places to walk and it is part of an area called Bay View which was organized as summer homes for people and had a concert hall/ lecture hall. We did not know what to expect and this was very nice. We loved walking around the area.

Parking is an issue because of the location but we were able to manage with help from the staff. The shower was not great - the fixture was old and not well installed. Our room was small but that is to be expected, I think.

The staff is second to none in terms of local knowledge and more importantly friendliness. The breakfast is buffet style with really good food. The lobby was a great place to sit and talk amongst other guests as well! you're located away from the downtown area but close enough for a short car ride to go there if you want. The neighborhood it is located in provides a beautiful morning or evening walk and you could walk your way to Lake Michigan.

There was a drip in the ceiling of the lobby and some minor paint peeling in the bathroom. But it's an old building and I could see they were quick in responding to maintaining it. Beds are a little firm so if you need a soft mattress you may want to brace for that.

We booked the king suite (because it was the only room available at the time), and it somehow managed to be both spacious and cozy at the same time. The rooms had character, but still had the modern amenities you would expect.

A hot breakfast was advertised as a part of the stay, and we were a little surprised to see that it was a spread no bigger than at your average Days Inn. Which I wouldn't have minded had they not put bacon in the eggs, halving the options for both vegetarians like my husband and I, and a lovely woman we met at the hotel who is Muslim. There was other meat on the breakfast bar, so just don't put it in the eggs? The eggs were meatless on the second morning of our stay, which was much appreciated.

Beautiful historic building full of character and charm. Located in the most beautiful district among early American architecture and immaculate homes. High end cuisine which we enjoyed on an open porch with cocktails. Graceful in a time stood still. Staff were the utmost cheerful and accommodating.

These are small rooms typical of a property this age and as such the shower was telephone box size. The bed very soft. It is a good job I am a techno geek or else getting something to watch on TV would have been frustrating for sure. Floors (and therefore toilet) were sloping but that just added to the charm.

The food here is excellent, and we appreciated the complimentary coffee/tea/hot cocoa. Staff goes above and beyond - very hospitable, friendly, and communicative. We felt welcomed and right at home upon arrival. It's a historic hotel, so it has some charm & character. Size-wise, rooms are on a smaller size, but that was perfect for us. Nice hot water in the showers. Overall we had a good time! Still missing those raspberry danishes at breakfast. Yum!

It didn't seem like the hotel was fully booked, but the room next to us was occupied and only separated by a regular wooden door. It felt like we had to be extra quiet not to bother them, and like they could overhear everything going on in our room, even from just rolling over in bed, which we were hyper aware of how loud that was. Maybe these rooms were designed for a family, where the kids can stay in an adjoining room, but we didn't love this room in particular for ourselves.

Breakfast was outstanding, especially considering it was free with the room. Yes, they had the usual "continental stuff" if that's what you actually wanted. But every day they have a buffet of to quality food served by a friendly kitchen staff member.

The building is over 100 years old yet beautifully preserved and updated to current codes. If you choose a small room....it will be small! Walls ate thin so hopefully you have considerate neighbors. We did. It's in a historic residential neighborhood, so parking is streetside. These minor inconveniences are tolerable if you love the charm and history as much as we did.

My spouse and I loved: The charm and dedication to authenticity of the Inn; the quiet inside and out; the lack of electronic intrusions including the fact that there is no elevator; the magic of entering into casual, friendly conversations with other guests; books available on bookshelves around the Inn; the easy walk into town (just 15 mins); Bay View itself is just ridiculous in a wonderful way - the sweet cottages and environs almost put me into sugar coma; the breakfasts were filling and varied. We also very much appreciated the absence of screaming children, drunken adults, and horrible live bands.

Our bed was pretty comfortable, but mattress needs replacing due to a "hill" that rose in the center. The door to our room wouldn't latch which made it awkward to lock. The music playing in lobby and dining room was completely wrong for the era. Don't get me wrong, I love the Doobie Bros and Earth, Wind, and Fire, but please...in a beautiful turn of the century inn, play music that adds to the ambiance. The breakfast eggs were dry and tasteless. The dinner menu was pricey and not particularly interesting.

Breakfast was a highlight. The buffet style breakfast in the 8 am to 10 am time slot worked perfectly for our schedule. Not only was the food delicious but there were several choices covering both hot and cold selections. The room was not enormous but it was adequate, comfortable and clean and served the purpose offering very good value for the price paid. The staff was professional, kind and over the top helpful. The staff came outside to verify our parking spot did not violate some parking law. We would definitely return in the future.

The parking lot was small, but the staff was kind enough and helped us get sorted out with on street parking in front of the hotel.

The setting was lovely. The food at dinner was very good and the service was delightful. Everyone we spoke with with kind and yet professional.

I had made a previous reservation through booking.com. When I called the Inn directly to cancel the first reservation, I was told it would be taken care of. The person I spoke with did not tell me i would need to cancel through booking.com, and I thought that was something they would do. A few days later we changed our plans and I ended up reserving a second time, unbeknownst to me the first reservation was never cancelled. Upon arrival I found out that I had paid for two reservations and that I would not be able to get a refund through the Inn. I wish the person I had spoken to when I “cancelled” had directed me to contact booking.com directly. ☹️