The former Custom House building is really lovely, and the room is comfortably big with its very high ceiling. The hotel is just across the train station, and the woman at the reception on Wednesday morning was truly kind to allow me to check in early after having to wake up before sunrise for my train journey. The breakfast was healthy.

Location was good close to the river. Rooms and bathrooms very big and comfortable. The staff were exceptionally good, friendly and helpful. We had problems with our connecting tour and they went out of their way to assist us with making arrangements for our tour changes. We would not have been able to make the change and join the tour on time without them. Very grateful to them. The day we arrived was July 4th and again the staff on duty were extremely helpful in guiding us around and making sure we got some food when all the restaurants in the area were closed. Really amazing to experience such great people!

I would’ve loved to have a bath tub but that is not an option at the hotel.

I came into town for my graduation. We honestly just needed a clean place to stay for a night. We were very tired after a long day of traveling and a long night this place exceeded my expectations and was very comfortable.

We didn’t know about the valet parking or where to go when we first got there. The lady I spoke to seem kind of irritated when I didn’t know where to go we were on a time crunch, so I was also very anxious about getting to my place for a graduation on time I felt that there could’ve been a little bit more understanding when someone can’t find where to go.

The space is gorgeous and felt very luxury - adding great value to the stay! The customer service and welcome was very professional and courteous. Even had a front desk agent follow up after giving me directions, which was very considerate. Well done.

Wanted to take advantage of the valet parking service, but as we were driving a manual car, this option was not available. Also the breakfast looked great Saturday morning, and went down to catch it on Sunday, but had to leave by 7:30am, and not all breakfast options were available. Also, like most hotels, shower pressure leaves something to be desired. ;)

Very spacious rooms with high ceilings. Great location for our purposes (music festival at Harriet Island park, which was around a 15 min walk). Walking distance (<15 mins) to some of the best restaurants in St Paul, including Meritage, the Buttered Tin and Saint Dinette

Good selection of TV channels, but couldn't connect our own device to it (no casting/smart tv). There was no safe in the room to store valuables. Housekeeping services were limited in frequency. Parking expensive compared to very close lots ($32/day compared to $16 and less across the road)

It was very convenient for getting around on the bus/metro lines, and very easy to get to from the train station. The breakfast they served there was great. Lots of options.

The toilet in my room was clogged and not fixed during the day like they told me it would be, but they gave me a plunger and were willing to move me to a different room if that didn't work (it did, fortunately). It was a minor issue, really, and not something that would deter me from staying there again.

The building is really fun--it's an old post office--and the room was spacious with lovely and very high ceilings. The staff were all friendly but easy going in the right ways.

The hotel has a very unusual policy, which was nowhere evidently stated, regarding cleaning. They don't clean the room daily. Honestly, I was there for about twelve days and I never did figure out what the cleaning schedule was. That was a little annoying. Clean towels were a bit of an issue, and one day it was like they cleaned half the room but not the other half. It was strange and less than idea.

I like the location, it was my first trip and I found it easy to get around though it s a walk to find a convenient store. My purpose was a concert it was easy to get to and get from. It is a turn away from the airport and the mall. I liked the pool but I wished it had a view like the one in Minneapolis and a hot tub. I like the privacy and the breakfast buffet. After seeing several front desk people...at the end Brenda was the best. I was glad they let me check in earlier and stay an extra hour. I like my coach facing the window.

The first lady who checked me... totally dry. I m a visitor...welcome to Minnesota would have been nice. Is this your first time? Ask me anything... I m here to help. None of that. My bed was uncomfortable so the pillows. No view in the pool.

Service by bar tender/chef was exceptional. I have a strict low salt diet requirement. She made an amazing accommodation for my needs. The fact that she seemed to be the chef, waitress and bar tender and doing all services exceptionally well remarkable. Our room was large, clean and tastefully decorated. Although the room was missing the customary description of service, the staff was very helpful.

The pool was small and not very deep. The signage at the entrance was confusing.

We have stayed here before and we absolutely love the accommodation! It is just SO chic and the room is delightful on every way.

We stayed three nights. At no point did we have room service. One very little thing I love is having our bed made properly. I don’t need sheets changed, and the bathroom doesn’t need cleaning ( we keep things ordered). No replacement coffee pods! Also, when I make a comment that the breakfast makes IHG breakfasts (not the one at CDG in Paris) look good, that is saying something! Very disappointing. I honestly think it was much better last time we stayed there. Perhaps it was because our stay was over Christmas. Not sure.