The room was good, everything about the hotel was good as far as the room. I had other issues though...

They royally, and I mean mega-royally, screwed up my billing. I paid through booking, then managed to get charged two more times by the hotel by accident. They did fix it and refund my money, but the refunds took several days and kind of put me in a bit of a bind financially. Even though they did fix it, I felt like they could have done more, such as future room discounts or something like that. I'll probably not be staying here again, just to save myself the extra hardship in the future.

I walked into this facility and thought I was home. After driving a pretty good distance that day, it was fascinating to me to see this great hotel. I can’t wait to return there! Best staff! Best facility! Friendliest people in the Midwest…..

Nothing at all, and I mean that!

Location was close to the destination. Clean. good quality bed, bedding and furnishings.

Breakfast was an option when I booked the room. But, when I went to book it, I could not find the breakfast to include it.

The hotel was clean,quiet and comfortable. The staff went out of their way to accommodate us as my husband had a surgery and we needed to stay t be at the follow-up appointment the next day.

We have stayed here for over 20 years. This year was the best. We received a quiet room. Like the upgrades!

Have no complaints.

I pre-paid via Bookings.com, but the hotel double charged and also hit my credit card. I will say they were quick to refund the double payment, after I called them. They were very apologetic . But why this hassle in the first place? Why did they not show my Bookings.com payment?

No Fresh towels and bed change. I do not like that the hotels have stopped doing this. For $150 per night I expect this.

Bed was great. Loved the small outside setting area!

No free breakfast for us. Seems like it was based on room rate.

The room was completely blacked out and it was cool. The bed and pillows were comfortable.

They were doing construction

convenient location

We stayed for 3 nights. Due to staffing shortages, I guess, we could only get toilet paper and fresh towels when we called the front desk to ask for them. The staff responded promptly and with a smile. Our 2 small trash cans in our room filled up and we had to empty them into the smallish trash can at the end of the hall. Unfortunately, that trash can was full of other people’s garbage and was overflowing onto the floor. During the entire 3 days that we were there, no one ever emptied that trash cans.

The rooms and the A/C are perfect