Service was the Key Factor. I am somewhat Disabled. I do not move easily or quickly. The Staff is Aware of this. They go out of their Way to see that my needs, especially my Comfort are met. I Amy staying at this Hotel while my new home is going through a Renovation Period before I move in. This Process has taken longer than Planned. This location has assisted me in the length of my stay and made all the technical aspects move Smoothly. To Conclude your Key Associates, Llamar and Douglas have made sure that at All times I feel Safe, Comfortable and not a Burden. I am always Acknowledged and am Grateful to the Hotel for for putting the treatment of your Guests as a Paramount Responsibility.

I was very Pleased. There really are no Dislikes to invent.

Delta cancelled our flight after delaying us for hours. They refused to help with vouchers or suggestions for a place to stay. We were rebooked on a 7 am flight so we couldn’t go far. voco Fiorello was a lifesaver. The woman who checked us in was so kind, gave us toiletries and made sure we had a comfortable room to stay in. Was it the fanciest place I’ve stayed, no, was it a nice and welcoming, you bet. They arranged a shuttle for us back to the airport. Weary travelers that we were, they were a helpful and kind reprieve from the chaos of Delta and the airport.

It’s a little off putting when you drive up with the nightclub and restaurants, but once you get to the lobby it’s nicely decorated and the rooms were surprising quiet. We did have a time trying to figure out the lights. There’s a master switch I think.

The hotel was clean, comfortable and really nice. Though the rooms were small, it had everything we needed so we weren’t worried about it. The staff were also super nice and accommodating.

It’s a little further from the train than we expected, so we utilized Uber a lot. It was also on the pricier side compared to other stays we’ve had that are closer to the train/citi field and have larger rooms. I’m not sure if that was because we stayed over a holiday (Juneteenth) or not though.

I travel extensively. This hotel had the most comfortable bed and pillows I have experienced so far (my room was also spacious). It had an excellent breakfast buffet on a terrace, where you could see New York City at a distance (picture enclosed). The staff was exceptionally friendly and helpful. The hotel had two excellent restaurants: The Fish Village and The Buffet, both amazing, It also had a karaoke bar, although I did not visit it. I could tell it was an exceptionally well-run establishment. It also had a laundromat in the basement, and an exercise room. On my way out I was going to call a taxi, but the hotel gave me a lift to La Guardia Airport. By the way, when I got in, very late in the evening, the staff person gave me a pastry as a little gift. That meant a lot to me. The hotel also had an excellent coffee machine. I would recommend this hotel to anyone visiting New York City. Thank you, Booking.com! You have never disappointed me!

Everything was wonderful. It could not have been any better.

Service is their goal. They meet this Beautifully. I am disabled and often need extra hep, they anticipate this and always make any need smooth.

The entrance lobby on the first floor is not manned. I, if alone need extra help to get to 2nd floor lobby. Perhaps a button for attendant would help Disabled Individuals make their way in.

Really nice boutique hotel in LGA area. Stylish and with really well made rooms. Prices may vary from time to time, but for 1 night paying (taxes included) around 150$ in this area, is correct. My room was really silent, well cleaned and comfy bed. Washroom with a nice walk-in shower, big mirror and proper lighting.

Definitively the breakfast. It was not bad, but nodoby was there (just me and my colleague) and it took something like 20 mins to have my omelette served. Plus, 15 mins to have a black coffee. The view from the breakfast room is great, but it was so cold there. My colleague had some eggs with with bacon, and he said the bacon was not good at all. So I suggest to improve the quality and the service there, although the gentleman that served us was definitively very kind and professional.

Friendly and professional staff at desk/reception

I told cleaning crew to please do my room and didn't. The older lady kept saying that she didn't have that room and she was gonna ask the other lady but never saw her again. Then the second day I spoke to a younger lady who finally did my room. I understand they have a schedule but I asked her, please just give me an answer Yes or No it's simple. Anyways, everything else was great.

The Hotel is connected to a rooftop bar-restaurant, a buffet Chinese restaurant, and a fitness outfit which makes it very convenient. It is only 10 minutes from La Guardia airport.

There was only 1 elevator that served the Rooftop bar, restaurant and all hotel rooms and lobby. There was a second elevators, but it was defect for many days. Still not enough for all these activities and hotel.

I particularly like the High level of Service. All needs were responded too quickly and effectively.

I would have liked the Breakfast to be open until 10:30AM rather than 9:30AM.

Well, as I mentioned to Douglas, Brooklyn and Lamar. The overall experience was very good. Just would have liked to see a microwave on each floor. Being in the lobby as guests are checking in, it's embarrassing that there is no place to put your food down of you are warming food for two except for that little space on your upper desk. Thanks for your interest.