Rooms are spacious, very clean, and very comfortable. The Holiday Inn employees are extremely friendly and very helpful - they are fantastic.

The Sonoma Grill employee, who serves Holiday Inn customers breakfast, does not give you a good first impression - can be abrupt, loud, and quite rude. However, in the end, the service was fine, and they became friendlier as the meal went on. We ate in the Sonoma Grill during the evening, and the evening employees are very nice, helpful, and their service was great!

I enjoyed my stay. The location was great and most of the staff was very friendly. I appreciate it that it was easy to find and that the hotel seemed newly renovated. I love that there was a restaurant right downstairs and that there was a gas station close by. More restaurants and shopping was less than five minutes away. Most importantly I felt safe.

The only two things that would have made my stay better was if the water pressure was better in the shower and if parking was better. When I return to the hotel in the evening there would be construction going on and the workers will be parked in the back of the parking lot and there was absolutely zero parking, except on the other side of the hotel. Walking from the other side there was no alternate entrance and it was lonely.

It looked like my room was renovated yesterday!! It was absolutely pristine! The room was spotless and furnished with a comfy bed and cozy linens. There were so many perks: lemon water in the lobby, a phone sanitizer, free coffee in the lobby, a water bottle filler. The staff was friendly, efficient and helpful. The room was thoughtfully furnished and equipped. Whoever designed it knew what they were doing. I loved the light in the shower, conveniently placed hooks and a mirror in the hallway with a shelf where I cold place my make-up while I was applying it. Housekeeping stopped by my room to see if I needed anything! I would absolutely stay here again.

Nothing

Great older hotel that has been completely remodeled. The rooms are extremely clean and very nicely decorated. Rooms have a double sized shower with glass siding doors, very nice. There are plenty of electrical outlets throughout the room. The Wi-Fi system is extremely strong for the size of the facility and is free. Onsite parking is free, unlike many of the adjacent big name hotels. The staff is extremely friendly and helpful. There is an attached restaurant/bar, that serves great food at affordable prices. This is the best priced deal in the area and you will be very happy with all of their accommodations.

It sits adjacent the Cross Island Parkway so it may be a bit noisy during high rush hours. They don't have that special free Holiday Inn buffet breakfast but the cost of the room reflects that.

The room and bathroom were very clean and comfortable. Housekeeping service was terrific each day. The beds were very comfortable as were the pillows. It was very quiet at night. There was a washer and dryer on our floor that we used twice. There were vending machines with drinks and snacks on our floor as well as an ice machine. The hotel is connected to the restaurant the Sonoma grill, which we also ate at and it was quite good.

I would’ve liked free breakfast.

The cleaning lady changed my sheets mid-stay after I had a minor bleeding problem. They also made sure we had fresh towels. They have a shuttle for rail and air that was really nice. The rooms were small but well designed to comfortably accommodate 2 adults in separate beds.

For a convention, the common areas were a little tight and it was difficult getting through sometimes. Sound from crowded hallway impacted my being able to hear speakers, so doors should have closed and sealed better in conference. There was no pool. But these were NOT significant issues as the attendance was limited to a maximum number of guests, which was met.

The hotel is immaculately clean and quiet, with very friendly staff. The facilities, including the washing machines and snacks offered in the lobby were great, and the beds really comfortable

I do wish the hotel offered breakfast, as finding a place to grab a bite nearby was quite challenging

We stayed at the Holiday Inn was exceptionally good. The rooms were beautifully decorated and very clean. The linens, especially the bed linens were very high quality. Everyone was so friendly and accommodating. It was also such a great value.

Honestly we can’t think of anything that we didn’t like. We really had a lovely stay.

The staff was very friendly and helpful. The restaurant is full service and open most hours.

Parking is hard to find if you get back late. Other than that nothing disappointed me - but I thought I had booked a hotel that offers a complimentary breakfast, which they do not. That misunderstanding is totally my fault, but I hope other travelers know that there is breakfast available for purchase in their restaurant.

The room was VERY clean and VERY comfortable. The beds were awesome!!! The location was where we needed it to be right by the highway. The restaurant had very friendly staff but the food was just okay. A good experience all in all for a quick overnight stay. Would stay again!

The food in the restaurant definitely could have been better. It was okay, nothing out of the ordinary.