We liked the quality of our room and the amenities. All very nice style and level we expected. We loved the gym, state of the art with many new machines and clean. The Bell staff and guys who parked the car were great team, all working together and helpful. Bathroom is huge and view of Broadway is very nice.

Check-in time is 16:00, which is later than most hotels. We arrived 14:40 and our room was not ready, even though we advised ahead of time.

Breakfast was outstanding, truly one of the best I've ever had anywhere. They are to be commended for the quality and creativity of what is often standard fare in most places. The front desk staff was excellent, warm and friendly and helpful.

There should be more available car parking for guests. A statement in the rooms about the hotel's environmental/climate actions, e.g. how to be sure to get new towels only if requested, what should go in the recycle bin, etc. I didn't know there was complimentary coffee in the lobby in the morning until the second day. The hotel should have that on a card in the room so that guests can know.

You really do get what you pay for. Every last one of the staff was so kind, friendly and went the extra mile in service. You get a few nice surprises when you enter your room. Right in the heart of a vary vibrant downtown with lots of shops and restaurants.

No matter where I go, I hate to see a parking fee. Here is no difference but the valet service was exceptional.

Our stay at this beautiful boutique hotel suceeded our expectations in every sense. Since we love the luxury and comfort of our room. The drinks and snacks offered were courtesy of the hotel for the first run, including two small bottles of wine, coconut water, spring water, and freshly baked goodies. The fantastic bathroom with a modern bathtub and glass door shower as well as tasteful amenities and impecable robes! Breakfast was not uncluded during wintertime, but we learned that it is included during summertime. We enjoyed dinner and breakfast at one of the restaurants in the hotel. We will definitely come back!

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sometimes you think: is it worth paying more for a nicer hotel? and the answer in this case is 100% yes. thankfully. easy valet parking, big rooms, very (very) quiet. lots of hot water. no noises. no neighbouring suite noises. no 'staff having fun in the hallways' noises. all the basics you'd hope for: safe in the room, charging pad for phone (tv remote), coffee machine. but also lots of extras: comfy bed, warming rack for towels, automatic shades and drapes, silent heat, and treats at 8 pm :)

really nothing. i mean, one of the 4 shades in our room didn't go up, but that's hardly a crisis. and i didn't care enough to call down for someone to come fix it ... because, really...

Perfect location on the main street in town. Elegant hotel with well-appointed and thoughtfully designed rooms. Linens and beds all comfortable and very high quality. The bathroom was huge with radiant heated floors, beautiful tub, and high-tech toilet w/ heated seat, bidet, and air dryer for the bum! I swear, the bathroom alone is worth the stay! Also, the on-site restaurant, The Morrisey Lounge & Bistro is quiet good for lunch, dinner & drinks. Has a lively pulse.

Wish we could have stayed longer!

Excellent staff and fabulous room. Thank you for extra feather pillows! And the free drinks and snacks in the room were an unexpected treat.

Given the state of the planet perhaps we could do without the electric, heated, massage toilet and the electric shades and curtains. The light switches in the bedroom were practically invisible and largely inscrutable. Please simplify!

Beautiful historically- restored hotel. Pretty rooms with crown molding, huge bathrooms, nice towels, great in room refrigerator with snacks included. Nice staff at checkin- Josh was especially great! Great location in walking distance to many restaurants.

Need to add a place to plug in iPad /phone and small table to leave a drink or book by bed. Pretty pricey.

Location and our cold room and very clean! We love the Lobby !

We could not have Bailey’s in our coffee in the morning for breakfast. And our waitress for breakfast was very slow. So the last two days we went to the Merc for breakfast

Perfect location lovely hotel

They didn’t tell us there was a charge for valet parking - we would’ve parked on our own. Also they said the mini bar was complimentary but there was nothing in it except water, coconut water and chips and 1 cookie. They gave the impression it was something it was not.