Francisco at the front desk was very helpful and always available. And the best thing was that I had requested. The duvet be removed in summer. Lightweight blankets put on along with soft pillows it was there and waiting for me. No problems!

I could not get very many TV channels and was not aware that the house cleaning only came every other day.. Did think the hotel was a little expensive. I live in Boston and there are Boston hotels you can get for that much on the weekend.

Check in was super quick and staff was great. I love that a real breakfast is included rather than just a continental one. The pool is nice (even though we didn't use it because we were already in town for a swim meet). Bed was really comfortable and we slept great.

I think it's a bit pricey but at least you get what you pay for.

Room very clean pool area well kept

Breakfast choices could be a little bit better.Having two types of those awful Sausages was not good. The first day we had bacon but the other two were just sausages. Some cheese is might be good as well

We thought the breakfast could have been a little better. The juice machine was broken! The only fresh fruit was apples and oranges. I would understand that but fresh berries, peaches and melons are in season! There was nothing fresh to put on the lumpy oatmeal or cereal.

We got back to the Fairfield about 9:30 PM. My husband went down to check the pool ( we knew there were quite a few kids staying this weekend). As expected it was full! Much splashing and playing with beach balls. We understand but we couldn't even get in the hot tub! May be kids kurfew for the pool could be 10:30 which would give adults a little time.

The hot tub was working. The facility was clean, yet didn't smell strongly of industrial fragrance.

Our shower door wouldn't close completely, so water would leak out onto the floor.

Great stay for the price. Pool and hot tube area were nice and clean. Staff was very friendly and helpful.

Our room was cleaned using some highly scented products, maybe Febreeze or something was sprayed on the curtains it seemed. My wife suffers from migraines and it would be nice to have some unscented rooms available. Still a great place and would return. PS: a couple of electric car chargers in the parking lot would be nice, would have used one if it were there.

Margaret at the reception is a beautifull person to have meeting new guest. Margaret and the manager went out of their way to accomodate me in an unusual transaction. Pillows were a dream! Breakfast is all you can ask for!!!

Very friendly staff and the room was on the 1st floor as requested due to our pet emotional service dog needs

pool closed on second day of stay for maintenance

The cleanliness, the beds, the location and the renovations.

The front desk staff was not engaging. We waited quite a long time to check in with no one else checking in or out.

Breakfast was delicious and there were an adequate amount of different options. I liked that the property was easy to find. The room was clean and the staff made check-in extremely easy.

It is a little off of the beaten path but still only 20 minutes out from the heart of Rochester.