The best thing about the place is the staff. They were friendly and exceptionally attentive to any needs or problems. The room, bathroom, and common areas were all tidy and clean. The location provides easy access to some good restaurants.

The building itself has seen better days and our room had no refrigerator, which was not a surprise since none was listed in the room amenities.

The staff here was WONDERFUL. They were friendly, accommodating and helpful. One of the gentlemen there even jumped my car for me when the battery died. I will not forget his kindness and help. Location was good-made it easy for us to get to the places we wanted to go. Room was a nice size and nicely furnished.

Really, the only minor complaint I have is that the curtain in our room wasn't quite right on the track. There were a few places some small repairs would have improved the hotel, but, again, nothing major.

Staff are really amazing anything needs they look the way to make you more constable.

Just that need to put more attention and put clean sheets in all the bed that are in the room like it’s is 2 bed be more careful and change them both.

Location was good. Staff available and helpful.

Very cut rate but prices were not. Two towels for 2 people for 3 days. Rooms were large but dated and needed repair. TV was outdated and difficult to use. Cleaning products used in public spaces had a strong odor.

I really like the location. The staff is super friendly. The bed was very comfortable. The best prices in Webster area.

There were no cups in the room or bathroom. The remote control was sticky and did not work. It could turn the TV on and off, but wouldn't let me change channels or go to the menu. The bathroom floor was sticky. Another guest in a room nearby played music all night. The music finally turned off at 4:30am.

The location is perfect. The staff is friendly and helpful. There is a nice variety for breakfast. The beds are comfortable.

There was structural damage in the shower. Lots of stains on towels. Floors felt dirty. Peeling wallpaper.

Overall, it was a nice room and neatly clean.

The air conditioner/heart was rather noisy when running. Comment only: refrigerator needs to be defrosted. Was not happy to be charged for the safe. I did not request one. The room was listed as a king, not two queens.

Staff are extremely make you feel like family great staff. Clean close to restaurants theater bowling stores great location.

I didn’t get up for breakfast. So I didn’t try that out.

Our first room the air conditioner went out and it got quite humid in our room. So we asked be moved. We didn’t have anyone come in to clean the room or change linens the whole stay.

The location is great. Right in the middle of everything. Breakfast was nothing fancy. It was just muffins and coffee but it was fine. Staff was super friendly and helpful.

The hotel is very run down and is in need of updating. The rugs look dirty but they aren't. They are just old. The shower had a very slow drain.