Hotel was very clean and comfortable. Location was super convenient to uptown Charlotte. Staff was very friendly and helpful. Special shout out to Christy from Q Tavern. Restaurant and bar on-site a definite bonus. Hot breakfast was nice.

"Silverware" at breakfast was very cheap. The plastic fork couldn't be used to "cut" through a cheese omelet. One elevator was inoperable and lead to long wait times. However, my stay was better than I expected and I would definitely stay at this location again.

The breakfast was really good. Usually when we go to hotels, the eggs for example are never really that good. Whoever does the breakfast for this hotel did a great job. I like the fact that there were options on the type of sausage as well. The staff was very friendly and helpful throughout our stay.

The wifi could have been better. I was the only one that could connect to it, but it wouldn't allow my husband or my kids to connect. Our phones were really slow without being connected to the WIFI in the room, so I would end up having to allow whoever needed to be on the internet to connect to my hotspot, and therefore I wasn't even using the WIFI anymore.

Very comfortable and roomy.

The AC unit was a little hard to control. I would get hot then cold then hot again. Also the extra outlets didn't support the charger for my laptop.

Nice breakfast

Why do I have to pay to park..I'm paying to stay there. Are you charging those that take the shuttle to and from the airport

No fuss check in and easy car parking. Nice bar and good breakfast

Further to centre than I expected to walk but in good easy accessible area.

The staff was very nice and polite

Cost of food and drinks.

As im quite critical about my place of staying, i got a bit worried by seeing the facade of the hotel, but the reception was so nice, very kind ladies, nice fresh counter design. We could check in a bit earlier and that was very convenient! We could park our car very comfortably, for extra payment of 25$, but its ok, taking into account relatively low price of the hotel for this area. Tea and coffee were complimentary. Room was relatively fresh looking design, and felt clean. Good mattress, good shower. Breakfast was included in price of the room. I could find some low-sugar, fiber rich options, and fresh fruit.

I always take my earplugs when im traveling, but my husband refuses to use it, so he was kept awake by the sound of traffic, sudden hard noise of the old-fashioned airco, and dripping sound in the toilet reservoir. When I was closing a sliding door of the bathroom by holding the door-grip .. grip was sliding unexpectedly further and my fingers got painfully stuck between the door and a wall, so be careful.

This is a great property. Excellent facilities, a beautiful little pool area, super clean rooms but most of all the staff. Everyone we met including reception, housekeeping, bar, breakfast - even the maintenance man - all outstanding. We didn’t need anything, but they just seemed to make everything easy. No fuss, no stress, just real hospitality. They made this property feel like a much higher end establishment. The southern charm is real!

Hotel was easily accessible from interstate. Hotel was clean, all staff encountered was friendly and courteous. They offer breakfast in the lobby, to eat there or take with you. One of the better ones I’ve seen. Fresh fruit and food, waffles, bagels, cereal. We were only there one night so we did not check out any other parts of the hotel (restaurant, pool out of season and anything else they offer) and the only other thing I didn’t see mentioned was a $25 parking fee :)

The front desk staff were outstanding, very welcoming, helpful and accommodating! The facility was clean and fresh and well maintained. The breakfast offered was good and the staff were active keeping everything clean and replenished. Our overall stay at this property was outstanding and a location we will definitely visit again if travel takes us to the area!

I did not find anything that I would or could complain about!