Check In was super easy, Brittany was absolutely amazing and accommodated my wife with a first level room, so her claustrophobic self didn't have to ride the elevator. Robert Gasser must be doing a great job keeping all the staff happy. My wife is a professional Housecleaner, and the cleanliness of the room was 5 Star. Lots of options on the breakfast buffet and appreciated hot decafe coffee throughout the evening. Bonus for being able to do laundry

Honestly, I can't think of anything we didn't like.

Overall, the hotel was clean, very friendly staff, and the breakfast was good! Good value for the price, and I like that the room had a kitchenette.

The room had a bit of a funky smell, not quite sure what it was. Almost like an old smoking room but I don’t think that could have been it - just a strange smell and I had to keep the air on to try to mask it. Bed was okay, but the pillows had no density and offered no support so I need 2-3 to feel comfortable. 8/10 because it was good for what was expected from a hotel like this, but I couldn’t say it was the most amazing experience ever.

Feel and smell of lobby was welcoming. Space in the king suit was “just right” meaning well appointed, lots of space to sit stuff off of the floor.

The door at the end of the hotel closest to Johnny Luke’s restaurant did not latch back well so I felt like people could just slip in and out of the hotel too easily. When I was leaving today, the door felt latched but a few minutes later the wind blew the door back open causing me to have to go back and push and shake the door to get it to latch. The baseboard tile was broken around the sliding door in the bathroom.

Love the spacious room and the kitchenette is a bonus as well as the living area. Very clean and well stocked with toiletries and kitchen items, coffee maker, etc. and a large TV. Bathrooms and facilities are super nice. The room has lots of countertop and storage space and lots of lighting options. Plenty of parking in a safe and well lit area. It's great having Johnny Lukes Restaurant in walking distance too. My favorite hotel in Wilmington!

I didn't have an issues or concerns.

Wow. I was surprised at how nice this hotel was. The room was very spacious and comfortable- with a full kitchen including a microwave, large refrigerator and dishwasher. There were dishes and utensils and cookware too. The breakfast was very nice with a lot of options and laid out very well so it was not crowded or messy. The gym was nice - with a peloton bike! Didn't use the pool but it was nice that they had a gas firepit outside even though you are sitting next to a busy street.

Nothing you can do about the location on a busy street but no noise.

Loved the location and the cleanliness of the hotel. My family and I enjoyed sitting in the lobby some nights while enjoying cocoa or tea. The front desk staff made sure we were always comfortable even when it came to the music by the pool being loud enough for we could hear it. We always stay here when we visit Wilmington and every time we hate to leave.

Nothing

Rooms are very spacious, clean and staff was very friendly. This is our go-to hotel every time we're in Wilmington. It's location it's amazing.

In our last stay, some people were making a lot of noise until around 3 a.m. It's the first time this has happened to us at this hotel, so it wasn't a big deal. However, we had to leave very early in the morning and couldn't get enough sleep due to the noise. Otherwise, we have no complaints about the hotel whatsoever.

Love the spacious and very clean room! There’s so many shelves, great lighting, comfy beds, nice closet and extra nice kitchen area. Having the couch and sitting area makes it feel so homey. Breakfast had a nice variety and staff were so friendly and helpful. Love the location being so close to a restaurant (Johnny Lukes which is great and within walking distance) and the hotel is only about a mile from UNCW which is so convenient for visiting our daughter there.

No complaints at all.

Very nice and clean. It was definitely a new property, nothing old and ran-down.

I think the location isn’t the best. If you’re coming back from Wrightsville Beach you have to make a u-turn to get back each time with heavy traffic coming your way. Or when leaving you have to make a u-turn to go the other direction on market street. I agree with some of the others about breakfast. There could be a few more quality items there. I don’t think a place like this should be using a cheap synthetic orange juice and low grade stale cereals for breakfast. Hilton brings in enough revenue to provide a better quality experience.

Every single thing about this Hotel I absolutely loved. Never disappoint, always top notch any State I go to or area. I’m hooked on this Hotel. I must say Mrs Sam, the receptionist at the one Wilmington NC, is an amazing Woman. I had no problem with anyone who worked with H2S. Everybody was Professional and courteous. The Breakfast looked good, inside and outside was 100% clean and in a safe place.

I absolutely loved everything and everyone I meet there who worked with H2S. Great Job to you all.