For a repacked breakfast it was basically good. I could use the microwave in thr room to heat up the sausage cheese, lettuce burger with sauce, (why no sliced tomato or beetroot)If patron or guest of the hotel was still hungry then there was Alby sit in or take away making quick burgers, etc Also in the repacked breakfast there was orange juice, small fruit salad container, Waffle or similar small round cake, a snack bar. Repacked breakfasts were available because of hotel renovations on the bottom floor where there would be a bar area, breakfast/dining room, maybe a sitting lounge with large TV, and seperate gym room to be fully renovated by mid year 2024 (hopefully!) Hotel suites were neat and roomy. Effective light block curtains; A nice compact reddish sofa. The King size bed was comfortably soft, the LG 60 inch swivel TV was clear with many channels, although commercials were like compound fractures lasting 4 minutes every 4 minutes seemingly, but that's normal in the USA! In the room there was a microwave, a coffee maker machine, ironing board, good size bathroom with wooden luggage platform, then through archway there was a bath and shower, and toilet. The way the toilet flushed was thorough like a sucking in water effect quickly levelling up again. There was hot water when having a shower or bath. There were no noisy guests when I stayed on the 5th floor. Only 4th and 5th floor hotel suites available st the time but at least 3 more floors should be done by mid 2024 year.

Only one or two lifts in use. Fitted carpet colour seems unexciting brown patterned but that did not worry me as I'm not into colour ordination. Maybe brown empathise of the fitted carpet in hall ways and rooms hide dirt patches and stains better?

Everything is fresh, new and clean, staff is extremely friendly and accommodating.

The phone number to the front desk that is listed on all websites just rings constantly. Only way I could get ahold of the front desk was through the text message service they provided at check in.

Staff was friendly and helpful. Gym was small but nice. Pool was always busy.

I didn't like having to go through the gym to get to the pool. Then having people stare at you while you work out. If the window was reflective so no one can look in at the gym that would be great. Plus the floor getting wet from people leaving the pool.

Very clean. Welcoming, helpful staff. Location great for what we wanted to do.

Room 201, both beds squeak. Right outside door, before elevator, plastic stripping at end of rug, before flooring, has torn & lifted. If not repaired soon, someone will trip. I almost did. Think it was torn up by a wheelchair we saw go over it several times. Also, a nice touch outside on patio would be a fire pit.

The location was great. We were in the middle of everything and only 12 or so minutes from the beach. There were lots of restaurants around to try. We enjoyed getting in the pool. The hot tub wasn't working, but that was okay. The room was clean and the staff were very friendly and helpful! My boyfriend accidentally left his toiletry bag at home, but he was able to get what he needed from the front desk. Highly recommend!

There was nothing that we didn't like.

The location. Cleanliness. Just really pleasant.

On the last day of our stay, one of the 2 elevators was not working, and there were 2 other people with us. It moved slowly up and down 3 times before we realized that it was not going to take us to the lobby. We ended up walking down the stairs, I have claustrophobia, so that was one experience I didn't like.

The front desk staff are all wonderful - very sweet girls each one and super helpful - comfortable beds and room - breakfast bags were good too

No hot water - I couldn’t take a shower because the hot water wouldn’t get hot enough - I think it’s bc of the construction

the property was really clean, quiet and everyone we bumped into was super nice. there was ALWAYS a front desk attendant available.

when we first got there, the first front desk attendant was not knowledgeable about how to pull up our reservation through booking.com and this caused us to check in later.

The easy last minute check in for Thanksgiving the room size The cleanse of the room The employee was very friendly and helpful

Didn't get time for pool cause it closed 10 I was hoping 11 The Bathroom door all in the way of using the toilet and shower in peace

I wish that breakfast had been included.

I booked this facility in part because of the claim on Booking.com of an airport shuttle. Upon arrived at ILM the facility says the Booking.com description was incorrect and that they had requested a correction by Booking.com. Okay, whatever. I'm writing this only to inform other potential guests.