The hotel is simply pristine! The details, the design, the space, the amenities… simply wonderful! The staff are helpful and friendly.

The parking: you have to be a bit tech-savvy but you also have to keep the paper ticket if you simply bought one-day special event parking pass like me. I lost my ticket so have to pay another 60 when I exit the garage. (Before I arrived at the hotel, the link for reserving parking doesn’t work for me and no one answered the phone at the hotel, so I simply bought one-day parking ticket at the entrance) In summary: there’s plenty of space for parking INSIDE the building but you better make sure you can get the pass WAY BEFORE you got there. If you’re like me, couldn’t bought parking pass using the link provided by the hotel, you’ll ended up paying much more. I think it’s simply too much trouble. Why is it impossible to buy the pass at the entrance?

Location was very good. We were able to walk everywhere including the Rock and Roll Hall of Fame. Having a full size kitchen was awesome. After a long day out touring it was nice to be able to have snacks and enjoy the suite. We were ultimately able to make our own coffee. The coffee machines in the rooms are the traditional drip coffee style. Filters are provided.

Parking was a little awkward. The staff were very helpful in helping us figure it out. There are 2 coffee machines on different levels, they run out and seem to need on going maintenance which means you need to try and get coffee on the other level.

I was extremely impressed with the facility, the room, and the staff. The building is clean and shows a considerable investment and care by the owner. The room was very spacious and comfortable. My wife and I were delighted upon arrival. The staff were personable, kind, and helpful. I couldn't rate ROOST in Cleveland any higher.

Nothing. The property exceeded my expectations in every way. I will look to stay at ROOST every time I am in Cleveland. Moreover, I will look for ROOST properties whenever I ma travelling to see if there is an option.

Great location near casino, exceptionally clean, washer and dryer in room, tall ceilings

Showerhead (I would recommend a Speakman brand showerhead - even the cheaper ones are great) Nonslip mat in shower (getting in and out of the shower itself was precarious) Curved shower rod (for extra space) Please consider better signage throughout the hotel ("exit to lobby"/"exit to garage") Make parking passes easier to work with - a single digital pass or card would be better than paper receipts More pillows on the couch Wooden coffee table instead of glass Elevate the bed higher off the floor

This Hotel was amazing. Right in the heart of downtown. The rooms were beautiful and we had an amazing view of the Public Square. They are like Apartments with full kitchens, bedrooms, bathrooms, living room, even a washer and dryer in your room. This place is Walking distance to many attractions such as the Jack Casino and Progressive field. Rocket Mortgage and Tower City. Every single staff member was welcoming and friendly.

The only things I didn't like were I felt the living room furniture felt like it was for show and not for comfort. Also, the homeless that invade downtown and bother people while you are out trying to enjoy yourself wasn't great either. The city of Cleveland really needs to do something about that. It would be beautiful down there if they would just find somewhere else for them to go. These 2 things however will not keep me from staying there again.

Very clean and modern with lots of natural light in the main living area & kitchen. Liked that there was a rooftop patio where we could view the 2024 eclipse. .

Living room furniture could be more comfortable and the configuration for tv watching was a little off. I'd have to say the same is true of the configuration of the furniture and the TV in the primary bedroom. The A/C thermostat was quite difficult to deal with unless you scanned the qr code and read all instructions. Might also be nice if people got a decent discount on the parking at the adjacent garage.

Everything about this property and staff exceeded my expectations. Every member of the staff was friendly and helpful. The room was bright and clean with a great floorplan and included all amenities. Lots of natural light and strong Wi-Fi which is a must for us when traveling. The location was outstanding - close to restaurants and attractions. The parking was convenient. I simply can't say enough good things.

This property didn't fall short in any category. The only thing I could possibly even think of to upgrade the experience at all would be if bathrobes were included in the room for courtesy use.

It was clean, convenient to food and any of the Arena’s to see a sporting or concert event. I’d stay here again for sure.

I literally got locked in the garage twice. You have to have a key and our room was across the way and the shortest way was to go through the garage. It was very confusing. I tried calling the front desk. No one answered. I tried the emergency and no one answered and The first time I got locked in there 20 minutes.

Overall, the hotel superseded expectations. It is a wonderful/spacious apartment style room at a great price considering the location. It is within walking distance to several restaurants and bars. We even walked down to the Flatts district and over to Jacobs Pavillion for a concert as well. Therefore, it was in a prime location to get around.

The bedding was a bit firm for our preference as well as a little lower to the ground than most hotels, but overall it was satisfactory.

Centrally located downtown. Felt safe. Super clean. 2 bedroom apartment is fantastic and incredibly comfortable. Very large, simple design and beautifully decorated. Shared spaces including family/game room, gym etc are clean and modern. All needed amenities in apartment and then some. Gorgeous, large windows make apartment bright, comfortable and homey.

The front desk staff is not particularly friendly, unknowledgeable about the area, and we’re not quite sure of their purpose. Building had no or minimal sound proofing. You can hear all the noise from the streets below in the living room well into the middle of the night. Closing the bedroom doors is incredibly helpful however we could hear the clomping of our upstairs neighbor until 4am on the weekend.