The location is very centrally located in downtown Cleveland with easy walking distance to sites such as the Rock & Roll Hall of Fame. The building is really unique as it used to be the board of education building. The room, for example, had exceptionally high ceilings. They provide breakfast, dinner, and evening drinks. The dinner was much better than I was expecting.

This is no fault of the establishment, but the Cleveland marathon was running at the time of the visit that woke us up early each morning. They did though email us beforehand to warn us. While I said the dinner was great, the breakfast was pretty average for US hotel breakfasts. This is not a big deal, but I'm still looking for a US hotel that provides a breakfast at the level of quality of even simple European hotels. A minor upgrade on this would be very nice.

Room was big, bed and pillows were comfortable. The 3 free drinks and the dinner/snack happy hour from 5:30-7 is a nice bonus. Breakfast is included although we didn't make it so can't comment on quality of it. Nice location within walking distance to alot of restaurants and the casino.

The only 3 things I could say I didn't like was the hot tub looked liked it could use cleaning, and we were on the second floor so we could here alot from the lobby in our room but it did quiet down by 10 p.m. Also, the valet parking is 43$ a night but we chose to park at a very close by parking garage and paid 25$ a night.

Beautiful historic building in a great location. Incredibly professional and helpful staff. Room was spotless, quiet, and blissfully dark with the blinds closed. Complimentary breakfast and light dinner fare were an incredible amenity that kept us from having to find food outside the building when our time was at a premium.

Late service at the Teacher's Lounge bar was a bit slow due to minimal staffing. My wife waited nearly 25 minutes to get a Sprite, and then was told off when she reminded the server. Granted, the server was overwhelmed as she was handling a full table plus three other couples who arrived before us and it was an hour to close. But my wife felt dismissed as she wasn't immediately putting in an order for food or alcohol. She was waiting for me to return from the restroom. We put in an online order while we waited instead and I then had to request the Sprite again. It was a minor blip in an otherwise spectacular stay.

We arrived early, and had requested early check-in. Room wasn't ready so our luggage was stored in a private room. Two hours later, we were able to check in. Room only had a king bed, and was on the small side. It was ok, nothing exceptional for the price we paid for the three nights. Breakfast was good, but was exactly the same during our three night stay. Food should have been changed up a bit. Got tired of eating the same breakfast food. Their 5:30 kickback was very nice. There was a different selection of hot food each day with complimentary 3 drinks. Would definitely stay at a Drury Plaza Inn again.

I didn't like that each morning for three mornings they offered the same hot breakfast items. I think if they changed it up a bit, breakfast would be more enjoyable.

Room was so gorgeous and plenty of space for my daughter and I to spread out! We LOVED the pool and hot tub. The Free drinks and dinner was unexpected and so wonderful. The valet parking/parking price was so convenient and the amount was way cheaper than I thought/expected (compared to most downtown hotel valets) Also loved the mini fridge and microwave in my room. I had such a wonderful stay, I wish we could have stayed a few more days.

I was a little frustrated on Sunday regarding my room. We checked in Saturday and checked out Monday. We were across the street at the Hilton all day Sunday for a Dance Convention and we left around 7:15 and were not back until after 4pm. Early that Sunday morning my child had spilled her whole bottle of apple juice on the bed and it had soaked through the sheets down to the mattress pad. I removed all linens and placed in the corner of the room. I told the front desk. So they were aware that I needed a whole new bedding set. When we got back around 4, nothing was done, the room was still messy, no clean sheets or towels. However as soon as i called down and told them they had. It done within the next 30 minutes so I was very grateful. I would stay there again in a heartbeat!!!!!!

This is a very cool place to stay. Even though the building was older, the facilities were modern inside. The valet parking actually turned out to be a pretty good idea., Jack at the front desk was so helpful and friendly.. overall the staff were professional and courteous. The complimentary breakfast and dinner made life so easy. I say that because by dinner time we were too tired to go searching for a restaurant. The breakfast options were great. The hotel was centrally located, and a 15 minute walk or 5 minute Uber ride to the Rock and roll Hall of Fame.

There isn't anything I can say that I didn't like. It did rain one day but that's not the hotel's fault.

The location and the historical building were really wonderful. This was my second stay at this property. The first time was to be near the convention center. (check) This time we were passing through, and wanted to take in some sights. The rooms are well appointed, tall ceilings and windows are such a luxury compared to new builds. The complementary meals are an added bonus.

The complementary meals are a nice touch, but the quality of the food is very food service basic. Fortunately, great cuisine is all around in Cleveland.

The room was great with a firmer bed which we enjoy. The view from the room was amazing. The pool area was clean, didn’t have a heavy chlorine smell, was very clean, and the temperature of the pool and hot tub were perfect. Breakfast was included which was a treat and it was even a great selection. The added bonus was the 3 free drinks and snack/dinner each evening. This was heavy snacks which I would even say would be dinner. There was a baked potato bar, chili, hot dogs, steamed veggies, pasta, and popcorn. All the toppings as well. As for the location it was perfect! The parking garage was next door and they also offer valet. Public transit was also super close. It was near the convention center and baseball stadium which we could see from the property. It’s close to bars and restaurants. Ten minute walk to the Rock n Roll Hall a Fame and casino. This was an amazing stay. I would highly recommend and plan to stay a Drury properties in the future.

This place in amazing and even that would be an understatement. Everything was clean and they had evening snacks/dinner amd 3 drinks which was included in the price of the stay as well as an outstanding complimentary breakfast. Key cards needed to access guest floors from elevator. Restaurant/bar on location. I could go on and on. Room was HUGE with extremely high ceilings. The bed was the best hotel mattress ever. The bathroom was top quality with water pressure you'd get at home. Each unit had its own central air that came from duct work. This will be my go to spot when I'm in cleveland again.

Some minor things. Area in room where carpet was torn. Refrigerator didn't really work well as I noticed there was a lot of frost built up inside. Didn't keep drinks cold.

Classy, excellent staff. Sharme’ deserves a raise. Peele and the blond bartender at Teachers Lounge are above and beyond. Food was great, gym was great. Valet guys were on point. Very professional.

Pool was a little disappointing and smelled of chlorine excessively. My husband lost his medical cooling neck fan, he has cancer, and we called about it probably be left in the bathroom of 500 room. Never heard back from housekeeping or front desk. Maybe it was in the gym, but never received a call back. Trying to order another but unavailable. He is suffering, our fault I know. Maid probably enjoying it. lol.. white looks like headphones. USB in the rooms would help a lot.