My husband and I felt right at home for our half work half leisure getaway. The staff was helpful and responsible, our temperature gage in the suite wasn't working one call to the front desk and within 10 minutes a handyman was at our door and the problem was resolved. We stayed almost 2 weeks, I kept extending our stay because I couldn't bear the thought of leaving our mini vacation...lol The pool and jacuzzi was great for our stress relieve, the location is with walking distance to go shopping so you can fully stock your kitchen and the breakfast spread they offer won't disappoint. If you want to take a short walk you can find local restaurants and shopping to keep you entertained.

The only complaint we had was the workers in the breakfast area, they never offered a kind greeting, they all sat at this back table making snide remarks. Not once did they offer their help or guidance, after speaking to the front desk part of their job is to offer you a tray in the event that you want to bring your breakfast back to your room instead they sat at a corner table making snide remarks about the guests. My husband actually confronted one of them after he was sure that the comment was directed towards him. The worker was confrontational instead of apologetic for her lack of customer service or even human kindness.

The room was quiet and great. We had a full kitchen, a small dining table, a sitting area, bed area, and a sink separate from the toilet/tub. The staff was very helpful and friendly.

The summer rate is high (similar to other hotels). We will return during a season when the rooms are less expensive.

Hotel was great. Staff was wonderful. Pool, hot tub & gym all good. My room was great, attractive, comfortable & clean.

No USB outlets. I brought an adapter plug but USB connecting options are needed. Powdered eggs for breakfast. Yuck.

Great breakfast Hotel shuttle to Newport Comfortable bed Courteous front desk staff

Staff could have been a little more knowledgeable about exactly where the shuttle drop off point was in Newport and more specific about exact location of RIPTA bus stop.

Everything was exceptional. Appreciated the gentleman at the check in and all the services. Breakfast was okay, but no bacon???? Regardless we will be back.

Only complaint was there was no bacon offered at your free breakfast.

Like having two bedrooms and two bathrooms. Very spacious.

Second bedroom needs a full length mirror.

comfortable & quiet

The property is nice, but entirely unremarkable. Mirrors & the faucet at the sink were dirty.

Everything was extremely clean and the services provided were top-notch. Room was huge and immaculate upon arrival. Staff was very helpful and the amenities (pool,laundry,spa,gym) were all amazing.

I have no complaints.

Clean facilities and friendly staff

The breakfast could be vastly improved. But great other than that.

The hotel location is very good where you can find basic things you need.

No really.